Theresia Kyomo
Dar es Salaam
Summary
Dedicated and detail-oriented Transport and Administrator Officer with four years of experience in managing logistics, optimizing transport routes, and ensuring compliance with safety regulations. Seeking to leverage my expertise in fleet management and operational efficiency to contribute to Ifakara Health Institute's goals of providing reliable, cost-effective, and safe transport services. Committed to enhancing service quality, reducing operational costs, and fostering a culture of continuous improvement within the transportation department.
Overview
9
9
years of professional experience
Work History
Transport and Administrator Officer
Ifakara Health Institute
07.2020 - 10.2024
- Maintained accurate records of vehicle inspections, repairs, and fuel consumption to comply with regulations
- Scheduled and coordinated transportation schedules for personnel and equipment
- Coordinated logistics for transport operations, optimizing efficiency while reducing costs
- Managed fleet of vehicles, ensuring they were serviced and maintained to operational standards
- Use systems such as IVMS and TMS to ensure data is correctly displayed and interpreted
- I have successfully managed the day-to-day tracking of large fleets, identified road exceptions, and taken immediate remedial actions to ensure compliance with company policies and governmental regulations
- Managing the transport budget including fuel costs, vehicle maintenance
- Ensure all vehicles and drivers comply with local transport laws and regulations
- Maintaining proper documentation, including licenses, permits, and insurance
- Implementing safety standards and practices for drivers and vehicles
- Keeping track of expenditures and identifying cost-saving opportunities
- Coordinating vehicle assistance or replacements in case of breakdowns or accidents
- Ensuring quick response times to minimize disruptions in transport operations
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Implemented customer feedback system, leading to improved service delivery and customer satisfaction.
- Coordinated with IT department to upgrade software, ensuring all systems were up-to-date and running efficiently.
Credit Officer
Tanzania Postal Bank PLC
10.2018 - 03.2019
- Evaluated creditworthiness of potential borrowers using thorough research and analysis techniques, minimizing default risks.
- Evaluated financial statements to assess creditworthiness
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Implemented credit policies and procedures to minimize risk exposure
- Managed and monitored loan portfolios for compliance
- Prepared and presented loan proposals to credit committees
- Negotiated loan terms and conditions with borrowers to ensure credit risks are mitigated
- Enhanced credit decision-making by conducting comprehensive financial analysis and risk assessments.
- Conducted regular account reviews to proactively identify potential risks in the credit portfolio, taking corrective actions as needed.
Transport Assistant intern
Ifakara Health Institute
07.2017 - 11.2017
- Provided excellent customer service by addressing client inquiries promptly and professionally.
- Provided support during emergency situations or breakdowns, coordinating towing services or alternate transport options as needed.
- Streamlined transportation processes by implementing efficient routing and scheduling systems.
- Played an integral role in reducing expenses by optimizing routes based on traffic patterns and road conditions.
- Enhanced overall transport efficiency with thorough route planning, minimizing delays and disruptions.
- Conducted regular safety audits to ensure compliance with industry regulations and minimize accidents.
- Reduced vehicle downtime through proactive maintenance coordination and timely repairs.
- Sorted and organized files, spreadsheets, and reports.
Field Training as Transport and Admin Officer
Ifakara Health Institute
04.2016 - 07.2016
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Created, prepared, and delivered reports to various departments.
- Reduced expenses by negotiating with vendors for cost-effective supply contracts and services.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Bachelor's degree - Logistics and Transport Management
National Institute of Transport
Dar Es Salaam, Tanzania06-2018
Diploma - Geomatics or Surveying,DGS
Ardhi Institute
Morogoro, Tanzania06-2014
Advanced Certicate - Secondary Education
Bagamoyo High School
02-2012
Certicate - Ordinary Education
Pandahill Secondary School
Mbeya, Tanzania10-2009
Skills
- Fleet Management Systems (Transport Management Information systems)
- Online Fuel Management systems
- Fleet online tracking system
- Microsoft excel,word and powerpoint
- Fuel Cards management
- Customer Relationship Management
- Team Leadership
- Problem-solving aptitude
- Performance Management
- Supply Chain Management
- Budget Management
- Pre-tender evaluation procedures
- Resource optimization
- Reporting and documentation
- Administrative improvement
- Multitasking Abilities
- Scheduling
Personal Information
Nationality: Tanzanian
Certificationscourses
- Fleet Operation and Management Course
- Successful Fleet and Transportation Management
- Customer Service Excellence Training
References
- Kamilus Masonda,
Transport Manager, Ifakara Health Institute,
+255 620 704 041, camymasonda@gmail.com
- Barnabas Mwaikusa,
ICT Manager, Ifakara Health Institute,
+255 759 753 754, +255 620 704 430, bmwaikusa@ihi.or.tz
- Gwakisa Stadi,
Regional Director, East Africa, Helios Tower Tanzania,
+255 677 880 835, gstadi@httanzania.co.tz
Timeline
Transport and Administrator Officer
Ifakara Health Institute
07.2020 - 10.2024
Credit Officer
Tanzania Postal Bank PLC
10.2018 - 03.2019
Transport Assistant intern
Ifakara Health Institute
07.2017 - 11.2017
Field Training as Transport and Admin Officer
Ifakara Health Institute
04.2016 - 07.2016
Bachelor's degree - Logistics and Transport Management
National Institute of Transport
Diploma - Geomatics or Surveying,DGS
Ardhi Institute
Advanced Certicate - Secondary Education
Bagamoyo High School
Certicate - Ordinary Education
Pandahill Secondary School
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