Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Publications
Referees
Timeline
Generic

Thacianne Tuyambaze

.
Kigali

Summary

Innovative woman in tech specializing in business analysis, system analysis, digital transformation, and mobile commerce. Passionate about leveraging emerging technologies to streamline operations, enhance service delivery, and drive impactful digital transformation. Skilled in leading projects in smart mobility, IoT solutions, and digital platforms to foster tech-driven solutions in African markets.

Overview

6
6
years of professional experience
9
9
years of post-secondary education
7
7
Certifications
4
4
Languages

Work History

Digital Ambassadors Supervisor (Part-time)

Rwanda Information Society Authority
06.2024 - Current
  • Coordinate planning and reporting by drafting, revising, and approving Digital Ambassadors' (DAs) monthly and quarterly plans, and consolidating their reports for submission using interactive/online tools.
  • Support monitoring and evaluation (M&E) by participating in periodic assessments to improve learning content and overall program effectiveness.
  • Manage the Learning Management System (LMS) by overseeing content release, troubleshooting technical issues, and ensuring alignment with the DAP schedule

MSc Internship - IT & Business Analyst

Solidarity Car Rental Limited
02.2023 - 08.2023


  • Conducted comprehensive analysis of company operations to identify digital transformation opportunities, focusing on automating manual processes to enhance operational efficiency.
  • Developed a cloud-based integrated information system, consisting of a mobile app for customers and a web platform for the company, to streamline reservations, payment processing, invoicing, and reporting.
  • Implemented payment integration and SMS alerts to improve customer communication and operational transparency.
  • Monitored system performance post-deployment, analyzing app usage data to identify and resolve client challenges in accessing services, optimizing user experience and platform efficiency.
  • Collaborated with staff and clients to provide training, ensuring effective adoption of the new digital platform and addressing feedback to refine system functionality.
  • Conducted regular performance assessments, identifying areas for system optimization to maintain high service availability and minimize user disruptions.


System Analyst and Trainer

Paragraph Ltd
01.2019 - 12.2021
  • Collaborated with development teams to ensure newly implemented systems aligned with client objectives, optimizing digital solutions for operational efficiency.
  • Analyzed client requirements and current processes to identify areas for digital transformation, recommending tailored solutions to streamline workflows.
  • Trained client staff on newly deployed systems, focusing on effective usage, troubleshooting, and maintaining operational continuity.
  • Monitored system performance, identifying connectivity and functionality issues, and coordinating with development teams to resolve them promptly.
  • Provided ongoing technical support to clients, addressing system-related challenges and ensuring seamless platform integration and usage.
  • Assisted clients in adopting new digital platforms, facilitating smooth transitions and minimizing disruptions to daily operations.
  • Developed user guides and training materials to empower client staff in effectively utilizing new systems and addressing minor technical issues independently.

Education

Master of Science - Embedded and Mobile Systems

The Nelson Mandela African Institution of Science And Technology
Arusha
01.2022 - Current

Bachelor of Science - Information Systems

University of Rwanda
01.2013 - 01.2017

Advanced level, A2 - Physics-Chemistry-Mathematics

Groupe Scolaire Saint Aloys de Rwamagana
01.2010 - 01.2012

Skills

  • Digital Transformation and e-Governance

  • Business & IT Analysis

  • Digital Skills Training and Capacity Building

  • Project Management & Stakeholder Engagement

  • System analysis and Optimization

  • Embedded Systems

  • Technical Troubleshooting

  • Automation and Process Improvement

  • Mobile Systems

  • Electronic Business

  • Mobile Commerce

Certification

Certified in Commercialization in the Age of Technology, Centre of Excellence for ICT in East Africa, 11/24/23

Personal Information

Nationality: Rwandan

Publications

  • A survey on Internet of things for precision agriculture
  • Development of An Intelligent Mobile Application based on A Cloud Integrated Information System for Car Rental Services


Referees

  • Prof. Kisangiri Michael, CENIT@ea Center-Leader and Senior Lecturer at Nelson Mandela African Institution of Science and Technology,kisangiri.michael@nm-aist.ac.tz, +255752905075
  • Mrs. Umuhoza Ritha, Digital Payments & e-commerce Specialist at Rwanda Information Society Authority, Kigali-Rwanda,+250780676005, ritha.umuhoza@risa.gov.rw
  • Mr. Pelin Mutanguha, CEO, Paragraph Ltd, 0788462013, info@paragraph.rw
  • Mrs. Anna Michael, Managing Director at Solidarity Car Rental Limited, anna@solidaritycars.com, +255766500001

Timeline

Digital Ambassadors Supervisor (Part-time)

Rwanda Information Society Authority
06.2024 - Current

MSc Internship - IT & Business Analyst

Solidarity Car Rental Limited
02.2023 - 08.2023

Master of Science - Embedded and Mobile Systems

The Nelson Mandela African Institution of Science And Technology
01.2022 - Current

System Analyst and Trainer

Paragraph Ltd
01.2019 - 12.2021

Bachelor of Science - Information Systems

University of Rwanda
01.2013 - 01.2017

Advanced level, A2 - Physics-Chemistry-Mathematics

Groupe Scolaire Saint Aloys de Rwamagana
01.2010 - 01.2012

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