Tehseen Khan
DAR ES SALAAM
Summary
Dynamic logistics professional with a proven track record at Kassam Freight Limited, excelling in strategic planning and operational efficiency. Expert in regulatory compliance and team leadership, I have successfully enhanced customer satisfaction and streamlined processes, driving significant improvements in service delivery and organizational performance.
Overview
22
22
years of professional experience
Work History
Director
Kassam Freight Limited
DAR ES SALAAM
04.2007 - Current
- Recruited, trained, supervised, evaluated and mentored staff members.
- Developed and implemented strategic plans to ensure organizational goals were met.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Formed and sustained strategic relationships with clients.
- Coordinated with regulatory bodies to ensure compliance with laws and standards.
- Established performance metrics and evaluated staff to promote continuous improvement.
- Enhanced customer satisfaction through the development of service improvement initiatives.
Logistics Manager
Jan International Limited
DAR ES SALAAM
06.2016 - 01.2024
- Ensured compliance with government regulations related to freight forwarding activities.
- Provided guidance on best practices for operations based on industry standards.
- Identified areas of improvement in existing logistics systems using data analytics tools.
- Collaborated with other departments to develop strategies that align with company objectives.
- Organized distribution networks including trucking fleets, warehouses, and third-party vendors.
- Developed and managed logistics strategies to improve the efficiency of operations.
- Negotiated contracts with carriers for optimal pricing on transportation services.
- Implemented cost-saving measures such as route optimization for shipments.
- Resolved customer complaints related to shipping issues or delays in transit times.
- Worked collaboratively with customers and staff at various levels.
- Created detailed reports regarding completed maintenance services performed by technicians.
- Organized daily workloads for technicians based on priority level of assigned tasks.
- Trained technicians on proper use of diagnostic tools and equipment.
- Identified cost-saving measures to reduce expenses associated with vehicle maintenance operations.
- Provided technical guidance to mechanics when diagnosing complex problems with vehicles.
- Maintained accurate records related to the scheduling and completion of vehicle repair work.
- Supervised a team of mechanics in completing repair work on vehicles.
- Assigned specific duties to each technician according to their individual strengths.
- Received customer complaints about vehicle performance issues and worked with technicians to resolve them quickly.
Freelancer
Contractor (Building Swimming Pools)
DAR ES SALAAM
03.2003 - 03.2007
- Inspected job sites regularly to verify safety protocols were being followed and that work was progressing in accordance with established guidelines.
- Monitored budgets, tracked expenditures and prepared financial reports related to construction activities.
- Provided guidance to workers regarding safe operating procedures when using machinery or tools.
- Coordinated the delivery of materials to job sites and supervised subcontractors to ensure quality control.
- Collaborated with architects, engineers, surveyors, inspectors and other professionals involved in construction processes.
- Developed and implemented construction plans for projects, ensuring compliance with all applicable codes and regulations.
- Conducted walk-through inspections and other scheduled inspections with homeowners.
- Managed project operations, budget and timeline and collaborated with stakeholders to review status.
- Coordinated construction planning, material resources, and staff scheduling for simultaneous jobs.
- Monitored job sites to analyze problems and recommend and implement solutions.
- Oversaw daily on-site construction operations, ensuring projects met design specifications and safety standards.
- Managed subcontractor selection, negotiation, and performance to ensure quality and efficiency.
Education
Certificate in Customs Clearing - Customs Clearing
Institute of Tax Administration
Tanzania01-2008
Associate of Arts - Business Management
Financial Training Centre
Tanzania12-2005
Certificate in Technical Studies - Computer Hardware Technician
Cats-Net
Tanzania04-2004
Skills
- Strategic planning
- Operational efficiency
- Regulatory compliance
- Logistics management
- Data analysis
- Team leadership
- Problem solving
- Quality control
- Crew collaboration
- Project coordination
- Industry knowledge
- Decision-making
- Creativity and innovation
- Operations management
Languages
Urdu
First Language
Swahili
Proficient (C2)
C2
English
Proficient (C2)
C2
Gujarati
Proficient (C2)
C2
Affiliations
- Excellent Mechanical skills
- Outdoor person, Nature lover
- Travelling
- Cycling
References
References available upon request.
Timeline
Logistics Manager
Jan International Limited
06.2016 - 01.2024
Director
Kassam Freight Limited
04.2007 - Current
Freelancer
Contractor (Building Swimming Pools)
03.2003 - 03.2007
Certificate in Customs Clearing - Customs Clearing
Institute of Tax Administration
Associate of Arts - Business Management
Financial Training Centre
Certificate in Technical Studies - Computer Hardware Technician
Cats-Net
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