Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic
Tecla Cyril Linje

Tecla Cyril Linje

Dar es salaam

Summary

Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.

Overview

6
6
years of professional experience

Work History

Sales Officer

AIRTEL Tanzania
Dar Es Salaam, Tanzania
07.2024 - Current
  • Managed customer accounts and provided timely follow-up service on inquiries.
  • Prepared weekly reports summarizing progress against goals established at the beginning of each month.
  • Generated leads through cold calling, networking, referrals and other techniques.
  • Participated in team meetings to provide updates on progress towards targets set by management.
  • Resolved customer complaints regarding products or services in a timely manner.
  • Implemented promotional activities such as trade shows, direct mail campaigns, email blasts and social media outreach.
  • Provided technical support to clients on product usage and troubleshooting issues.

Credit Officer

Bdoctors microfinance
Dar Es Salaam, Tanzania
06.2022 - 06.2024
  • Provided training and guidance for junior staff members in order to help them develop their skills as Credit Officers.
  • Identified areas where improvements could be made in the existing process for granting credits.
  • Maintained accurate records of all customer interactions including notes on conversations and decisions made.
  • Negotiated payment plans with delinquent customers in order to minimize losses due to non-payment.
  • Ensured that all relevant documents were collected before making a decision about granting a line of credit.
  • Analyzed customer accounts, payment trends, and credit ratings to assess risk of default.
  • Monitored customer account activity to identify any potential risks or issues.
  • Developed policies and procedures for approving and managing customer credit limits.
  • Worked closely with collections departments in order to ensure timely payments from customers.

Assistant Marketing and Customer Care

Life mate furniture LTD
Dar Es Salaam, Tanzania
01.2019 - 01.2020
  • Assisted with the development and implementation of marketing campaigns.
  • Compiled reports on marketing performance metrics to track progress against objectives.
  • Coordinated product launches, press releases, and other publicity initiatives.
  • Drafted press releases highlighting new products or services offered by the company.
  • Participated in brainstorming sessions to generate new ideas for campaigns or initiatives.
  • Created presentations for internal meetings or external clients using PowerPoint, Prezi.
  • Organized promotional events, including scheduling speakers and coordinating activities.

Education

Ordinary Diploma in Marketing - Marketing

College of Business Education (CBE)
Dodoma Tanzania
06-2020

Certificate Of Military Training -

Wonderful Training Centre
12.2018

Certificate of A-level Secondary Education - A-level secondary studies

Airwing High School
Ilala,Dar Es Salaam
12.2018

Certificate of O level Secondary Education - Secondary Education

PendaMoyo Secondary School
Temeke, Dar Es Salaam
12.2015

Skills

  • Customer relationship management
  • Lead generation
  • Sales forecasting
  • Credit assessment
  • Negotiation strategies
  • Team collaboration
  • Conflict resolution
  • Training and development
  • Effective communication
  • Data reporting
  • Account management
  • Promotional activities
  • Time management
  • Stakeholder management

Reference

1: Eng. Cyril Richard Linje 

Tanzania Railway and Zambia Authority

 Dar es Salaam, Tanzania

 Engineer 

Mob: +255 688 431 830

Diana Sondore Airtel FWA Dar es Salaam, Tanzania Supervisor at Airtel Mob: +255 785 670 013

Agness Mrisho Kisiza Tanzania Revenue Authority Dar es Salaam, Tanzania Tax Management Officer Mob: +255 656 710 661

Timeline

Sales Officer

AIRTEL Tanzania
07.2024 - Current

Credit Officer

Bdoctors microfinance
06.2022 - 06.2024

Assistant Marketing and Customer Care

Life mate furniture LTD
01.2019 - 01.2020

Ordinary Diploma in Marketing - Marketing

College of Business Education (CBE)

Certificate Of Military Training -

Wonderful Training Centre

Certificate of A-level Secondary Education - A-level secondary studies

Airwing High School

Certificate of O level Secondary Education - Secondary Education

PendaMoyo Secondary School

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Tecla Cyril Linje