SYLIVERY PATRICE SARARA
Mwanza
Summary
Results-driven and communicative professional with over 7 years of hands-on experience in client relationship management, sales strategy execution, business communication, and operational coordination across the banking and beverage sectors. Proven track record in handling client inquiries, preparing official business presentations, coordinating cross-functional processes, and driving partnerships. Skilled in MS Office and digital workspace tools, with strong organizational and multi-tasking capabilities suited for dynamic business environments.
Overview
9
9
years of professional experience
Work History
Sales Officer
FINCA Microfinance Bank
01.2018 - 01.2022
- Coordinated client relations and resolved customer concerns to strengthen retention of key accounts.
- Formulated strategic outreach drives and crafted product offers to enhance service penetration in targeted markets.
- Maintained updated client databases and performance metrics to ensure compliance with institutional standards.
Business Development Agent
FINCA Microfinance Bank
01.2017 - 01.2018
- Cultivated partnerships with new clients and organized follow-up communications to strengthen client networks.
- Conducted structured market research and target audience analysis to identify prospective corporate and individual clients.
- Assisted management in gathering market intelligence to enhance outreach strategies and support long-term business initiatives.
Marketing Development Representative
SBC Tanzania Limited (Pepsi)
09.2012 - 10.2013
- Identified and opened new distribution channels, expanding regional market share and strengthening business relationships.
- Managed end-to-end sales and communication cycles, enhancing qualification and onboarding processes for prospective clients.
- Organized daily territorial schedules and tracked inventory demands to streamline supply chain communications with distributors and stockists.
Education
Bachelor of Arts - Education
University of Dar Es Salaam
06-2016
Diploma - Sales and Marketing
College of Business Education (CBE)
Dar es Salaam07-2012
Advanced Certificate - Secondary Education (ACSEE)
Musoma Utalii High School
02-2010
Certificate of Secondary Education (CSEE) -
Buturi Secondary School
10-2007
Skills
- Office & Collaboration Productivity: Microsoft Office (Word, Excel, PowerPoint, Outlook), Google Workspace (Docs, Sheets, Slides, Drive)
- Data & Task Management: Task Prioritization, Client Records Management, Basic Data Analysis (SQL / Python Pandas)
- Digital Communication: Email Etiquette, Calendar Management, Virtual Meeting Tools (Zoom, MS Teams)
- Business Correspondence & Presentation: Drafting formal offers, business correspondence, and presentations
- Client Relationship Management: Onboarding, inquiry coordination, account retention, and relationship building
- Organization & Task Tracking: Managing multiple schedules, meeting preparation, and tracking operational deadlines
- Problem-Solving & Adaptability: Fast learner, adaptable to international and multicultural working environments
Personal Information
- Date of Birth: 1988-09-26
- Nationality: Tanzanian
LANGUAGE SKILLS
Swahili: Native / Mother Tongue, English: Proficient (CEFR Level C1 - Fluent in written and spoken business communication)
Timeline
Sales Officer
FINCA Microfinance Bank
01.2018 - 01.2022
Business Development Agent
FINCA Microfinance Bank
01.2017 - 01.2018
Marketing Development Representative
SBC Tanzania Limited (Pepsi)
09.2012 - 10.2013
Bachelor of Arts - Education
University of Dar Es Salaam
Diploma - Sales and Marketing
College of Business Education (CBE)
Advanced Certificate - Secondary Education (ACSEE)
Musoma Utalii High School
Certificate of Secondary Education (CSEE) -
Buturi Secondary School