Goal- and results-oriented Learning, capability, knowledge, and development personnel well versed in understanding learning and development programs, plans, policies, procedures, and functions Dedicated to effectiveness and close monitoring of efficient training, ensuring accurate evaluations and effective training to bring return on the business, improve employee skills, and ensure career development, with a practical experience of six (6) years and exposure of working in the mining (underground and surface), commercial, manufacturing, and agriculture sectors for six (6) years of experience. Successful at developing and implementing strategic and effective training programs for the business or company through strategic planning, adaptive leadership, and high performance.
Overview
6
6
years of professional experience
Work History
Training and Development Coordinator
Capital Mining Services Limited (Capital Drilling)
09.2023 - Current
Coordinate with department leaders to identify training needs and develop training plans in line with strategic business goals.
Design, develop, and implement training courses and programs necessary to meet training needs and objectives.
Prepare annual budget estimates for learning and development functions and monitor expenditures on monthly basis.
Develop and execute policies and strategies related to employee and institutional learning to improve performance.
Facilitate formal training or learning using variety of methods such as instructional design, presentation, etc.
Create and maintain detailed site training matrix, database, records, and reports for management review (Monthly, quarterly, and annual reports).
Review and edit all training content and materials for accuracy and company policy compliance.
Conduct induction training for new employees and visitors, enabling faster onboarding, and helping new employees feel integrated, adapt, and contribute sooner.
Evaluate training and development programs; monitor and review progress of trainees through questionnaires, review of reports, and discussions with managers.
Coordinate and follow up on sourcing, evaluation, and payment of external vendors for training and monitor service level agreements with external training providers.
Perform administrative tasks such as monitoring costs, scheduling classes, setting up systems and equipment, and coordinating enrolment of employees on learning
interventions.
Lead and manage team, ensuring timely and high-quality delivery of training solutions to meet business needs.
Driving appropriate mentorship and coaching programs.
Partner with HSE Department to facilitate structured occupational, Health, and safety (OHS) training programs.
Senior Learning and Development Officer
KILOMBERO SUGAR COMPANY LIMITED, AN ILLOVO SUGAR AFRICA
04.2020 - 08.2023
Conduct learning needs analysis through consultations with managers, surveys, interviews with employees, or evaluation of business information and audit findings.
Partner to develop and oversee learning plans for a specific function or a business unit in line with the key business goals.
Determine appropriate learning strategies and approaches aligned with the 70:20:10 principles.
Implement various talent pipeline development (talent management) programs such as bursaries, apprenticeships, leadership, and graduate development programs in line with the talent needs of the organization.
Prepare and report on the learning budget overall and by function.
Perform administrative tasks such as monitoring costs, scheduling classes, setting up systems and equipment, and coordinating the enrollment of employees in learning interventions.
Together with business SMEs and external suppliers, they design learning solutions and materials to address specific learning needs.
Ensure a good understanding of company policies for employees, such as the HSE/SHERQ policy, during induction and refresher training.
Design and conduct competence assessments of employees to determine their achievement of the required competence.
Partner with line managers to solve problems and diagnose competence-related performance gaps.
Provide guidance and counseling to employees for career development and personal development planning.
Monitor and evaluate learning programs to ensure they are current and effective.
Evaluate, appoint, and monitor the performance of external training providers in line with Illovo's quality requirements.
Facilitate formal learning using a variety of methods and a variety of instructional techniques.
Prepare, submit, and present reports to management (including senior management).
Providing quality input and data for statutory reporting, e.g., WSP/ATR and BBB-EE
Human Resources and Administration Officer
PESS EAST AFRICA LIMITED
11.2017 - 02.2020
Managing full-cycle human resources, administration, and operational activities to maximize employee performance
Advise management on HR and administration-related issues.
Managing recruitment, selection, and placement processes
Oversee and manage performance review and appraisal system that drives high performance.
Assess orientation and training needs to apply and monitor training programs.
Ensuring legal compliance throughout human resource management
Managing pay plan (payroll) by conducting periodic pay surveys; scheduling and conducting job evaluations; and preparing pay budgets (system, traditional, or Excel)
Implementing employee benefit programs and informing employees of benefits by studying and assessing benefit needs and trends
Managing compliance for WCF, OSHA, PAYE, SDL, NSSF, FIRE, IMMIGRATION, HESLB regulations, and health insurance
Manage compliance with employment contracts. Managing leaver processes, end-of-probation reviews, changes to appointments, and termination of contracts in timely manner, keeping relevant staff informed of changes
Representing company at Commission for Mediation and Arbitration
Analyzing and identifying improvements to implement in department systems and controls
Manage and provide solutions to complaints, disputes, and grievances of all staff (disciplinary hearing or committee).
Managing daily operations within office by supporting continuous delivery of excellent services and care
Liaising with customers, addressing inquiries, handling meeting requests, and answering billing questions to provide outstanding customer care
Delivered comprehensive training to maintain compliance requirements.
Preparing monthly, quarterly, and yearly HR and administrative reports
Education
BACHELOR DEGREE - HUMAN RESOURCES MANAGEMENT
Mzumbe University
07.2017
ADVANCED CERTIFICATE OF SECONDARY EDUCATION
Swilla High School
05.2014
CERTIFICATE OF SECONDARY EDUCATION
Mwembeni Secondary School
10.2011
CERTIFICATE OF PRIMARY EDUCATION
Mwembeni Primary School
07.2007
Skills
Training Solutions Development
Good verbal and written communication skills
Training Materials and Documentation
Financial Management (Budgeting)
Training Manuals and Processes
Training Facilitation Skills (Instructional Design)
Managerial skills and team-leading
Feedback Analysis
Ability to work in demanding and multi-tasking work environment
Team working
Records or Data management
Adequate knowledge of learning management systems and delivery tools
Training, Workshop and Achievement
Attended Managing Training Function Training ~ ATE
Certificate ~ Train The Trainer from SGS
Appointed Champion for Engaged Performance Management
Champion of Leadership Development Program
Attended Illovo Safety Academy
Attained People Management Certificate
Timeline
Training and Development Coordinator
Capital Mining Services Limited (Capital Drilling)
09.2023 - Current
Senior Learning and Development Officer
KILOMBERO SUGAR COMPANY LIMITED, AN ILLOVO SUGAR AFRICA
04.2020 - 08.2023
Human Resources and Administration Officer
PESS EAST AFRICA LIMITED
11.2017 - 02.2020
BACHELOR DEGREE - HUMAN RESOURCES MANAGEMENT
Mzumbe University
ADVANCED CERTIFICATE OF SECONDARY EDUCATION
Swilla High School
CERTIFICATE OF SECONDARY EDUCATION
Mwembeni Secondary School
CERTIFICATE OF PRIMARY EDUCATION
Mwembeni Primary School
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