SUZMARY HENRICK
Dar es Salaam,Dar es Salaam Region
Summary
Experienced in food service with focus on delivering exceptional customer experiences. Consistently enhance guest satisfaction through attentive service, keen attention to detail, and strong understanding of food and beverage offerings. Skilled in maintaining clean and organised workspace while managing multiple tasks efficiently.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work history
Food server
Mgalatia Food Service
Dar es Salaam, Dar es Salaam Region
01.2024 - 02.2025
- Contributed to team success by effectively communicating with kitchen staff about special requests or allergies.
- Demonstrated knowledge of menu items helping customers make satisfying meal choices.
- Operated point-of-sale systems efficiently ensuring accurate billing processes.
- Set tables properly prior to meal times for an organised dining experience.
- Cleaned up after guests promptly allowing quick turnover during busy hours.
- Improved customer satisfaction by attentively listening to and addressing dietary needs and preferences.
- Supported other waitstaff during busy periods to maintain service standards across all tables.
Education
Form four Grauate - Arts and Science
PHILIP MANGULA SECONDARY SCHOOL
NJOMBE 01.2010 - 10.2013
Skills
- Bill calculation
- Meal recommendation
- Dining room setup
- Food and beverage pairing
- Food and beverage service
Affiliations
- Travelling in different region.
- Watch movies
Timeline
Food server
Mgalatia Food Service
01.2024 - 02.2025
Form four Grauate - Arts and Science
PHILIP MANGULA SECONDARY SCHOOL
01.2010 - 10.2013