Surajit Chowdhury
Kolkata
Summary
To be the driver in a globally competitive, system and process oriented organization
Self-motivated with element to risk taking in a business. A successful 24-year track record of working in profitable large and small businesses. Talent for quickly understanding technology trends. Extensive market and cultural knowledge of India and Africa. Diplomatic and tactful with professionals and non-professionals at all levels. Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Chief Operations Officer
SCI Tanzania Ltd
12.2018 - Current
- Reporting to CEO. Responsible for the smooth operations of the company. The functions include Sales, Product Management, HR, Administration and Services.
- Achievements
- Rebuilt relationship with key customers. Put in place strategies to spearhead the business growth. Streamlined the processes to maximize productivity. Created transformational blueprint for the restructuring of the organization. Engaged with principal vendors for increase in market share.
Director-Operations
Computech Zambia Ltd
04.2012 - 11.2016
- Responsible for the P&I of the company. Reporting to Board of Directors. Focus only on developing and building the Value business by strategic partnerships. Increase sales. Plan manpower requirements and control costs. Generate operating profits by June 2012. Become cash flow positive by December 2012. Wipe off accumulated losses and sunk costs by December 2013. Increase company brand image across the geography.
- Achievements
- Spearheaded the business growth through new partnerships in the Payment systems and Application software. Achieved 60% of profitability target in 2012, 55% in 2013, 62% in 2014. Broke even in 2014. In the Year 2015, profitability was only 42% of the target.
Director - Operations
DIY Ltd
02.2011 - 03.2012
- Building material trading company. Overall operational responsibility of the company. Marketing, Sales, Finance and Administration. Achieve net profit targets. Focus on increasing market share. Develop and introduce new profitable product lines in different segment.
- Achievements
- Implemented SAP ERP system for better control mechanisms.
General Manager - Operations
Computech-ICS (T) Ltd
01.2005 - 01.2011
- Responsible for Sales and Logistics. Achieve gross profit targets. Focus and build high value enterprise hardware and software solution sales. Develop the private sector business. Increase market share.
- Achievements
- Grew turnover by 22% in 2007 and 19% till June 2008
- Private sector billing was 44% of the total company billing in 2007. A jump from 8% in 2006. In 2010, Pvt sector business contributed 50% of the annual turnover
- Achieved 88% of gross profit target in 2007, 79% in 2008, 76% in 2009
- Enterprise solution sales represented 23% of the total turnover in 2007. A jump from 12% in 2006. The percentage declined to 20% in 2008 and remained steady till 2010.
General Manager
Computer Point Kenya
01.2003 - 01.2006
- Overall in-charge of Sales and Logistics. Achieve revenue targets within specific business segments
- Achievements
- Sales net revenue growth from $534k to $896k in 2004
- Sales growth of 18% in 2005
Sales and Logistics Manager
Dynatech Distribution
01.2002 - 01.2003
- Handled the distribution of Compaq and Dell product range in Kenya
- Increased regional sales from $4 million to $5.5 million.
- 71% of the Profitability target was achieved
- Achievements
Logistics Manager
Computer Point Uganda
01.1999 - 01.2002
- Plan inventory and minimize dead stock. Build up relationship with principals such as COMPAQ, CISCO, APC, LUCENT and other suppliers for better pricing and credit terms. Pricing for large tenders. Minimise the custom clearance time lag. Minimise freight cost for shipments on imports. Supply chain management.
- Achievements
- Reduced overall freight cost by 20%.
- Reduced dead inventory by 12%.
- Ensuring no credit hold by principals.
- Handled the supply chain of products valued at $4 million dollars annually.
Channel Manager
Wipro Net Ltd
01.1998 - 01.1999
- BP division of Wipro. Drive sales through channel by articulating a growth oriented policy. Ensure Channel attrition is low and profitability maximized. Drive collections through channel. Ensure a growth of channel business to 40%.
- Achievements
- Pushed up dealer sales to 40% (Rs.24 million) of the total business (Rs.60 million)
- Exceeded half yearly targets by 5%.
- Channel attrition was all-time low at 8%
Logistics Manager- Computer and Peripherals
Wipro Infotech Ltd
01.1995 - 01.1998
- Provide support to channel in deliveries and delivery management systems. Provide competitive pricing to channel in conjunction with Product Managers. Resolve Channel escalations on deliveries and support issues. Collate MIS for sales and inventory. Interface with factory and Procurement for production scheduling. Implement forecast process for production. Liquidation of slow and non-moving inventory across eight warehousing locations. Supervise the smooth functioning of C&F agents across locations. Dollar order execution.
- Achievements
- Set up regional stocking points and implemented third party logistics by appointing C&F agents.
- Modified the distribution model in PC business and thereby achieving substantial cost reduction.
- Implemented and customized ERP package (SYMIX) - defined the logistics process and made it user friendly.
- Smooth execution of foreign currency customer orders.
- Was a team member of the implementation of Six Sigma Quality process in Operations.
Regional Support Services Manager
Wipro Infotech Ltd
01.1992 - 01.1995
- Handling customer escalations. Achievement of service revenue targets. Maintenance of installed database. Incorporation of service status of machines in field at all service locations. Collating MIS on warranty and post warranty installations. Provide support for field for achievement of revenue targets. Finalisation of maintenance contracts in large accounts.
- Achievements
- Achieved revenue targets on three consecutive years.
- Ensured that no large account (ITC, INDAL, CIL etc) was lost to competition
- Brought down un-identified machines in field from 5% to 2%
- Created the entire database and implemented processes and systems which automated the post warranty billing process resulting in faster collections.
Senior Business Executive (promoted from Business Executive in 1989)
5RF Finance Ltd
01.1987 - 01.1992
- Retail finance sales. Evaluation of credit worthiness of prospective customers. Monitoring pay back through Dealers. Meeting disbursement and collection targets in retail finance. Mobilise fixed deposits through formal and informal channels.
- Achievements
- Achieved disbursement and collection targets-65% in Year 1, 72% in Year 2 and 71% in Year 3
- Maintained a 100% track record in Car and Office automation financing
- Built up a strong dealer network in retail finance
- Liquidated five non-paying accounts
- Achieved a 45% of the fixed deposit mobilization target
Education
Intermediate -
Institute of Cost and Works Accountants of India
Bachelor of Commerce - undefined
St Xavier's College
Skills
- Organizational leadership
- Operational excellence
- Profitability improvement
- Operations management
Certification
- HP Accredited Sales Professional - HP Enterprise Solutions
- HP Accredited Sales Professional - HP Commercial and SMB solutions
- HP Accredited Sales Professional - HP Service Sales
- HP Accredited Sales Consultant - Blade Systems
- Vmware Sales Professional (VSP)
- Vmware Technical Sales Professional (VTSP)
- Citrix Certified Sales Professional
- EMC Sales Professional
- EMC Pre-Sales Professional
- GFI Languard Level 100
- GFI Events Manager Level 100
- GFI Cloud Level 100
Timeline
Chief Operations Officer
SCI Tanzania Ltd
12.2018 - Current
Director-Operations
Computech Zambia Ltd
04.2012 - 11.2016
Director - Operations
DIY Ltd
02.2011 - 03.2012
General Manager - Operations
Computech-ICS (T) Ltd
01.2005 - 01.2011
General Manager
Computer Point Kenya
01.2003 - 01.2006
Sales and Logistics Manager
Dynatech Distribution
01.2002 - 01.2003
Logistics Manager
Computer Point Uganda
01.1999 - 01.2002
Channel Manager
Wipro Net Ltd
01.1998 - 01.1999
Logistics Manager- Computer and Peripherals
Wipro Infotech Ltd
01.1995 - 01.1998
Regional Support Services Manager
Wipro Infotech Ltd
01.1992 - 01.1995
Senior Business Executive (promoted from Business Executive in 1989)
5RF Finance Ltd
01.1987 - 01.1992
Bachelor of Commerce - undefined
St Xavier's College
Intermediate -
Institute of Cost and Works Accountants of India
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