Steven Nyangoe
Dar Es Salaam
Summary
Knowledgeable personnel with strong background in system analysis and project management. Proven ability to streamline processes and deliver high-quality solutions that meet complex business requirements. Demonstrated expertise in monitoring and evaluation, data quality management, problem-solving and effective communication, consistently enhancing team performance and client satisfaction.
Overview
7
7
years of professional experience
Work History
Senior System Analyst
Engop LTD
03.2024 - Current
- Collaborated with cross-functional teams to develop and implement effective IT solutions for business needs.
- Created all troubleshooting documentation and distributed it to team members and key stakeholders.
- Conducted thorough systems analysis to identify areas for improvement, leading to increased efficiency across the organization.
- Enhanced security measures by conducting regular audits and implementing necessary updates.
- Evaluated emerging technologies and recommended strategic upgrades for increased productivity.
- Assessed vendor proposals for new software implementations, ensuring alignment with company goals and budgetary constraints.
- Improved system efficiency by streamlining processes and implementing automation tools.
- Offered input for complex documents to support client-ready final versions.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Completed software development lifecycle from requirement analysis to test planning, test case development and test execution.
- Developed comprehensive training materials for end-users on various systems and applications, enhancing overall user competency levels.
- Participated in change management initiatives, supporting seamless transitions during technology upgrades or process overhauls.
- Escalated project-related issues quickly to help rectify problems and avoid delays. Managed not less than 7 projects at a time.
- Managed multiple projects simultaneously, consistently meeting deadlines while maintaining high-quality results.
- Developed and implemented workflow templates, prioritizing efficiency and ease-of-use for end-users of the Bank of Africa's Procure to Pay and Fixed Assets Management System.
- Worked closely with business users and business analysts to understand functionality and propose creative solutions to meet business needs.
IT Support Officer & System Analyst
Mikumi Freight Forwarders LTD
09.2019 - 02.2024
- Collaborated with departments to digitize workflows and enhance business efficiency in freight forwarding.
- Developed and tested system functionalities with developers and transformed paper-based processes into digital operations.
- Increased efficiency through systematic reporting and training for improved technology adoption.
- Designed, implemented, and tested a new system and mobile app, collaborating closely with system developers in Kigali to ensure seamless integration and functionality.
- Defined the business domain to align with system requirements, generating regular compliance and performance reports for developers in Kigali, Rwanda.
- Enhanced operational efficiency by ensuring better data integration, access, and security, leading to increased data quality and streamlined processes.
- Established effective data management protocols and trained staff on system best practices to reduce entry errors, improve data quality, and enhance system reliability.
- Conducted multiple training sessions for staff on system usage, app functionality, and updates, contributing to smoother adoption of the digital system. Having not less than 20 staff reporting.
- Monitored all registered consignments, ensuring timely follow-ups and process completion to meet client expectations.
- Assisted with accurate data entry and identified potential issues or bugs, providing swift solutions to ensure system accessibility and user satisfaction.
- Collaborated with administration and other departments to ensure proper documentation for transit goods, including interfacing with external systems like TANCIS to support complete consignment processing.
Chairperson
TUCASA
04.2018 - 04.2019
- Oversaw fundraising efforts, leading to greater financial stability and resources for the organization.
- Created succession plans to provide continuity of operations during leadership transitions.
- Planned and oversaw meetings in accordance with governing documents.
- Implemented governance best practices to enhance board effectiveness and accountability in governing more than 100 branch registered members
- Reviewed budgets regularly to ensure financial stability of the organization while making necessary adjustments.
Education
Data Quality Course
Global Health ELearning Center Under USAID
Online05-2022
M&E Fundamentals Course
Global Health ELearning Center Under USAID
Online11-2021
Bachelor of Science - Health Information Systems
School of Informatics, University of Dodoma
Dodoma, Tanzania08-2019
A Level (ACSE) (PCB)
Kongwa High School
Dodoma, Tanzania05-2016
O Level (CSEE)
Tabora Boys' Secondary School
Tabora, Tanzania11-2013
Skills
- Business process improvement
- Software development life cycle
- System and program efficiency
- Multitasking Abilities
- Report Writing
- Logical Framework Development
- Data Analysis
- Leadership
Languages
Swahili
Native language
English
Proficient
C2
Hobbies
Travelling, Reading, Running, Music, Volunteering
Additional Information
Referees
- Miss. Elieth Daniel | Director, Mikumi Freight Forwarders LTD | +255 759 250 627 | umulisaelieth748@gmail.com
- Dr. Samwel Ogillo | Association of Private Health Facilities in Tanzania | +255 754 520 396 | ogillo@yahoo.com
- Mr. Chacha Marwa | Teacher, Kongwa High School | +255 718 461 409 | chachamarwa712@gmail.com
Timeline
Senior System Analyst
Engop LTD
03.2024 - Current
IT Support Officer & System Analyst
Mikumi Freight Forwarders LTD
09.2019 - 02.2024
Chairperson
TUCASA
04.2018 - 04.2019
Data Quality Course
Global Health ELearning Center Under USAID
M&E Fundamentals Course
Global Health ELearning Center Under USAID
Bachelor of Science - Health Information Systems
School of Informatics, University of Dodoma
A Level (ACSE) (PCB)
Kongwa High School
O Level (CSEE)
Tabora Boys' Secondary School
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