Stephen Esio Ngetwa
Iringa,Tanzania
Summary
Dedicated pharmacist focused on enhancing patient experiences through compassionate care and effective clinical support. Proven track record in delivering quality service and fostering positive relationships with patients. Committed to leveraging academic training in a pharmacy role to further advance patient care initiatives.
Overview
1
1
year of professional experience
Work History
Intern Pharmacist
Tanzania medicine and medical device at Southern Highland Zone and Mbeya Regional Referral Hospital
Mbeya , Tanzania
12.2023 - 12.2024
- Performed administrative duties such as collecting ADRs, filing paperwork and entering data into computer systems.
- Preformed drug inspection on pharmacies and DLDMs.
- Communicated with physicians regarding prescription refills or changes.
- Worked with pharmacy technicians to expedite urgent requests.
- Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
- Communicated with patients with compassion while keeping medical information private.
- Checked pharmacy area regularly to ensure it was kept neat, clean and free of debris.
- Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Counseled patients on appropriate use of over-the-counter and prescription medications.
- Dispensed drugs in hospital environments.
- Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
- Conducted quality assurance checks on medication labels before dispensing them to patients.
- Inspected expiration dates on products to ensure they met safety standards.
- Participated in continuing education activities to stay up-to-date on new developments in the field of pharmacy.
Education
University certificate - Bachelor of Pharmacy
St John,s University of Tanzania
Dodoma-Tanzania 09-2023
Skills
- Therapeutic drug monitoring
- Pharmacy ethics adherence
- Medication therapy management
- Compounding techniques
- Pharmacy law compliance
- Prescription interpretation
- Clinical decision making
- Pharmaceutical calculations
- Quality assurance practices
- Medication dispensing
- Pharmaceutical care planning
- Medication storage management
- Patient counseling
- Drug interactions analysis
- Pharmacotherapy
- Interprofessional collaboration
- Drug utilization review
- Pharmacodynamics expertise
- Drug information research
- Pharmacokinetics
- Retail pharmacy procedures
References
Dr Saltaj Begum, Senior Lecturer and Dean of School of Pharmacy, St John's University of Tanzania, PO Box 67, Dodoma, +255787749919, saltajbegum@gmail.com
Training
Pharmaceutical Professional development seminars
Disclaimer
I certify that all information stated in this resume is true and complete to the best of my knowledge.
Languages
- Fluent in English
- Fluent in Kiswahili
Personal Information
- Date of Birth: 07/18/96
- Nationality: Tanzanian
- Marital Status: Single
Significant Research Projects
Knowledge and perception about self-medication on treatment of GIT disorders among university students in Dodoma Region
Languages
English
Upper Intermediate
B2
Swahili
Advanced
C1
Timeline
Intern Pharmacist
Tanzania medicine and medical device at Southern Highland Zone and Mbeya Regional Referral Hospital
12.2023 - 12.2024
University certificate - Bachelor of Pharmacy
St John,s University of Tanzania