Spora Omari
Summary
Proven Sales Executive at Aim Company Ltd, adept in customer relations and cash management, enhanced sales revenue through strategic partnerships and efficient sales processes. Exhibited exceptional customer service and integrity, ensuring high accuracy in cash handling at AIRD-UNHCR, leading to increased customer loyalty and repeat business.
Overview
2023
2023
years of professional experience
1
1
Certification
Work History
Cashier
AIRD-UNHCR
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Handling cheque book
IT Services & Products Sales Exacutive
Aim Company Ltd (IT Company)
11.2019 - 12.2022
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Explaining to customer the kind of IT services and product offered.
Education
Bachelor Of Scince In Computer Networkand Sytem Ad - Computer Architecture And Business Studies
Bugema University
Kampala, Uganda11.2015
Diploma In Information Technology - Data Management And Office Automation Skills
Bugema University
Kampala, Uganda10.2012
Skills
- Administrative, Procurement & Finance Management
- Cash (Money) handling expertise
- Cash register system management
- Currency counting & cash drawer balancing
- Interpreneurship concepts
- International environment of business concepts
- Customer assistance & services
- Work ethic and integrity
- Time management skilss
- Health principles
- Data management & office automation
- Data processing skills
- Records management & maintenance
- Data structures & algorithms (Data entry specialist)
- Network and information security
- Telecommunication networks
- Computer networks and data communication
- Network engineering & management
- Artificial intelligence concepts
- Computer architecture & organization
- IT services & product sales expertise
Certification
Certificate of Business administration with Accounting studies- Bugema University, Kampala-Uganda.
Certificate of training participation in Procurement, Administration and Finance-UNHCR, Kasulu-Tanzania
Timeline
IT Services & Products Sales Exacutive
Aim Company Ltd (IT Company)
11.2019 - 12.2022
Cashier
AIRD-UNHCR
Bachelor Of Scince In Computer Networkand Sytem Ad - Computer Architecture And Business Studies
Bugema University
Diploma In Information Technology - Data Management And Office Automation Skills
Bugema University