Experienced property/facilities professional skilled in managing people, services, and resources in local and international settings. Known for empathetic and hardworking nature, driven by exceptional work ethics and commitment to cultivating a productive and motivating work environment. Goal is to drive performance, productivity, and progress within the organization all the while ensuring accountability and transparency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Estates Manager
British High Commission, Umoja House
08.2023 - Current
Overseeing the estate including its office and residential accommodations (31 properties in total) and management of estates assets thus including equipment's, materials, furniture/furnishing and vehicles.
Managing estates staff, including recruitment of team members, their integration and performance/under performance in a clear and transparent manner making decisions on fair and inclusive basis.
Managing estates/facilities budget upward of Great Britain Pound (GBP) £500,000 annually (rent excluded) including forecasting, monitoring spend and reporting to the finance team.
Overseeing procurement of goods and services both locally and in the UK ensuring Value for Money (VfM) and better quality and service through reviewing and authorizing/approving requests/requisitions up to delegated threshold of Great Britain Pound (GBP)£25,000 per transaction.
Managing contracts and service providers in line with the central policies and guidelines including working with the procurement leads to articulate terms and conditions of service, lead on technical valuations of bids and managing Key Performance Indicators (KPI's).
Making recommendations to the post housing committee that aligns with the central guidance also taking into account local circumstances including identifying suitable accommodation that confine with health and safety standards, negotiating leases and rents.
Overseeing coordination of proper upkeep of the mission estates but not limited to utilities, security, repairs, renovations in collaboration with the security, finance and procurement teams both at post, Hub in Pretoria and Estates and Security Directorate in London.
Overseeing the annual maintenance and preventative measures plan in place and managing estates projects in collaboration with the Regional Technical Leads based in Nairobi.
Liaising with Estates and Security Directorate in London on all matters relating to leases ensuring timely approvals and compliance to International Finance Reporting Standards (IFRS 16).
Managing property leases and relationship with the property owners ensuring both sides abides to the terms and conditions set thereunto and amicable resolutions to disagreements.
Fostering good working relationships with local authority in relation to estates management and operations.
Overseeing the development and maintenance of assets register and making timely intervention in terms of replacement and disposal of assets.
Managing risks ensuring timely identification and articulation, controls are put in place, monitored and if required so, escalating risks.
Coordinating events such as the King Birthday Party (KBP), annual Remembrance Service in collaboration with other teams in the missions.
Performing other duties relating to post leadership team as estates team leader, post health and safety committee as post fire safety manager and a member of diversity and inclusive committee at post.
Estates Assistant Officer
British High Commission, Umoja House
01.2017 - 07.2023
Leading on communication and managing of the entire Estates/Property Customer Service portfolio.
Creating, issuance and receipting of Purchase Orders for the services rendered to and good received by the High Commission.
Liaising with property owners to ensure maintenance requests falling under property owners responsibility are attended to.
Liaising with service providers to insure timely and quality provision of service to the tenants.
Preparing leases, amendments (addendums) and ensuring execution. Escalating to estates manager breach to Terms and Conditions (TC’s) stated therein.
Deputizing for Residence and Post Security Manager's during incumbents leave whose roles include but not limited to organizing and provision of hospitality services such as events at the High Commissioners Residence and management of the security and welfare aspect of the High Commission employees.
Acting as back up to the High Commission receptionist and driver when required to.
Active member of post various committee including British Monarchy birthday celebrations at post, health and safety committee, learning and development committee.
Performing any other duty assigned by the supervisor.
Building Manager
Knight Frank (T) Ltd
12.2013 - 12.2016
Issuing rent and service charge invoices to tenants.
Forecasting building maintenance budget.
Supervising the maintenance of plants and machinery of the building.
Managing and supervising building maintenance team/service providers.
Education
Bachelor of Science - Computing
University of Greenwich
London
Skills
Communication
Customer Service
Strategic thinking
Problem-solving
Contract management
Negotiation
Finance and budgeting
Inventory control
Risk management
Events management
Leadership
Teamwork
Certification
Facilities Management Profession (FMP) - International Facility Management Association (expected completion June 2025)
Diploma in International Relations and Diplomacy - City and Guilds College
Emerging Leaders Programme - International Academy
Counter Fraud and Bribery - Foreign, Commonwealth and Development Office (FCDO)
Responding to Disclosures of Sexual Exploitation and Abuse and Sexual Harassment (SEAH) - Foreign, Commonwealth and Development Office (FCDO)
Safeguarding against Sexual Exploitation, Abuse and Sexual Harassment (SEAH) - Foreign, Commonwealth and Development Office (FCDO)
Managing Safely - Institution of Occupational Health and Safety
Accredited Contract Management - UK Government Commercial Function
International Certificate in Public Sector Accounting Standards (CIPFA)
References
Jacqueline Swai, HR Business Contact, jacqueline.swai@fcdo.gov.uk, +255767000064, British High Commission, P O Box9200, Dar Es Salaam
Dr. Suleiman H. Suleiman,Ambassador and Deputy Representative of the United Republic of Tanzania to the United Nations
Sullayman@hotmail.com, +13477800444, +255774255555, 307East, 53rd Street, Manhattan, New York
Hobbies
Networking, Hiking, Suistanaibility, Volunteering, Mentoring and Baking
Affiliations
Member of International Facilities Management Association (IFMA)
Timeline
Estates Manager
British High Commission, Umoja House
08.2023 - Current
Estates Assistant Officer
British High Commission, Umoja House
01.2017 - 07.2023
Building Manager
Knight Frank (T) Ltd
12.2013 - 12.2016
Facilities Management Profession (FMP) - International Facility Management Association (expected completion June 2025)
Diploma in International Relations and Diplomacy - City and Guilds College
Emerging Leaders Programme - International Academy
Counter Fraud and Bribery - Foreign, Commonwealth and Development Office (FCDO)
Responding to Disclosures of Sexual Exploitation and Abuse and Sexual Harassment (SEAH) - Foreign, Commonwealth and Development Office (FCDO)
Safeguarding against Sexual Exploitation, Abuse and Sexual Harassment (SEAH) - Foreign, Commonwealth and Development Office (FCDO)
Managing Safely - Institution of Occupational Health and Safety
Accredited Contract Management - UK Government Commercial Function
International Certificate in Public Sector Accounting Standards (CIPFA)
Bachelor of Science - Computing
University of Greenwich
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