Sitamani Kimbanga
Dar es Salaam
Summary
Dynamic Station Supervisor with extensive experience at Taifa Gas Company Limited, excelling in operational efficiency and customer relationship management. Proven track record in incident investigation and equipment maintenance, implementing process improvements that enhanced team productivity by 20%. Adept at fostering a collaborative work environment while ensuring safety compliance and high service standards.
Highly educated Station Manager known for improving service quality. Gifted mentor trains employees. Looking for a new position with growing organization.
Resourceful Station Supervisor known for delivering high productivity and efficiently completing tasks. Skilled in team leadership, operational management, and safety protocol adherence, ensuring smooth station operations. Excel in communication, problem-solving, and time management, using these soft skills to overcome challenges and enhance team performance.
High-performing professional brings knowledge of equipment, vehicles, and machinery for fast-paced and dependable materials movement. Accomplishes targets with great planning and problem-solving abilities. Articulately communicates directions and resolves conflicts.
Overview
5
5
years of professional experience
Work History
Station Supervisor
Taifa Gas Company Limited
Sumbawanga, Tanzani
06.2020 - 10.2020
- Conducted routine inspections to maintain equipment functionality.
- Implemented process improvements to enhance team productivity.
- Evaluated employee performance regularly using feedback from staff members as well as customers.
- Investigated accidents and incidents at the station and developed corrective action plans for future prevention.
- Established effective working relationships with vendors, suppliers, customers, government agencies and other stakeholders involved in the day-to-day operations of the station.
- Prepared detailed reports outlining progress achieved against departmental goals.
- Reviewed operational and financial reports to meet station goals and objectives.
- Encouraged pleasant work atmosphere for employees to help team stay on track with
- Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
- Managed maintenance and repair actions for team equipment and vehicles.
Station Supervisor
Taifa Gas Company Limited
Kihoma, Tanzania
04.2018 - 05.2020
- Supervised daily operations and ensured adherence to safety protocols.
- Coordinated staff schedules and managed workflow efficiency.
- Trained new employees on procedures and operational standards.
- Monitored inventory levels and ordered supplies as needed.
- Conducted routine inspections to maintain equipment functionality.
- Implemented process improvements to enhance team productivity.
- Collaborated with management to optimize station performance standards.
- Implemented strategies to reduce costs while ensuring smooth operation of the station's services.
- Performed regular maintenance checks and identified any repair needs before they became serious issues.
- Maintained accurate records of inventory levels at the station in order to meet customer demand.
- Instructed employees on proper safety procedures and ensured compliance with all applicable rules and regulations.
- Established effective working relationships with vendors, suppliers, customers, government agencies and other stakeholders involved in the day-to-day operations of the station.
- Trained new hires on company policies and procedures, as well as job-specific duties.
- Managed payroll records, including timekeeping, attendance tracking, vacation requests and other related tasks.
- Developed successful team-building initiatives to motivate team members.
- Delivered high level of service to customers in effort to build upon relationships for future.
- Encouraged pleasant work atmosphere for employees to help team stay on track with station goals.
- Procured equipment to enable station to streamline operations.
- Managed communications plan, public relations and on-air promotions and inserts.
- Handled personnel hiring, performance evaluations and disciplinary actions.
Assistant Station Supervisor
Taifa Gas Company Limited
Kigoma, Tanzania
11.2016 - 03.2018
- Supervised daily operations at gas distribution facility ensuring compliance with safety standards.
- Coordinated staff schedules to optimize workflow and maintain efficient service delivery.
- Trained new employees on operational procedures and safety protocols for gas handling.
- Monitored equipment performance and reported maintenance needs to prevent downtime.
- Collaborated with team members to resolve operational issues swiftly and effectively.
- Conducted regular safety drills and inspections to uphold workplace safety regulations.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Investigated customer complaints promptly and took corrective action as needed.
- Provided support during emergencies by coordinating resources and personnel to address the situation quickly and efficiently.
- Developed strategies for improving customer service delivery processes.
- Prepared detailed reports outlining progress achieved against departmental goals.
- Managed payroll records, including timekeeping, attendance tracking, vacation requests and other related tasks.
- Investigated accidents and incidents at the station and developed corrective action plans for future prevention.
- Performed regular maintenance checks and identified any repair needs before they became serious issues.
- Maintained accurate records of inventory levels at the station in order to meet customer demand.
- Established effective working relationships with vendors, suppliers, customers, government agencies and other stakeholders involved in the day-to-day operations of the station.
- Implemented strategies to reduce costs while ensuring smooth operation of the station's services.
- Instructed employees on proper safety procedures and ensured compliance with all applicable rules and regulations.
- Participated in employee relations investigations to resolve issues effectively.
Mechanical Technician
Taifa Gas Company Limited
Dar es Salaam, Tanzania
06.2016 - 10.2016
- Operated and maintained mechanical equipment for efficient gas processing.
- Assisted in troubleshooting mechanical issues to minimize downtime.
- Conducted routine inspections on machinery for safety compliance.
- Collaborated with team members to execute maintenance schedules effectively.
- Ensured proper handling of materials in accordance with safety regulations.
- Replaced worn or defective parts with new ones.
- Installed, fit, cleaned and repaired valves, caps, hoses, pumps and gaskets.
- Diagnosed mechanical problems and determined solutions to correct concerns.
- Followed safety regulations while working with hazardous materials and chemicals.
- Assisted in the installation of new machines and equipment.
Machine Attendant
Dangote cement industry
Mtwara, Tanzania
09.2015 - 06.2016
- Operated machinery to maintain efficient production flow in cement manufacturing.
- Conducted routine maintenance on machines to prevent breakdowns and delays.
- Followed safety protocols to maintain a secure work environment at the facility.
- Assisted team members with manual tasks during peak production periods.
- Collaborated with colleagues to troubleshoot minor equipment issues quickly.
- Calibrated machinery to optimize performance according to prescribed standards and specific project needs.
- Troubleshot and repaired machines to increase productivity and decrease spending.
- Inspected parts for defects or irregularities.
- Maintained, monitored, and operated machinery in a safe manner.
- Executed field service on water main and hydrant repairs, valve maintenance, and water meter change-outs.
Education
Some College (No Degree) - Mechanical Engineering
Mbeya University of Science And Techonology
Mbeya, TanzaniaSkills
- Computer science
- Equipment maintenance
- Safety compliance
- Customer relationship management
- Incident investigation
- Problem solving
- Operational efficiency
Languages
English
First Language
Swahili
Advanced (C1)
C1
References
References available upon request.
Timeline
Station Supervisor
Taifa Gas Company Limited
06.2020 - 10.2020
Station Supervisor
Taifa Gas Company Limited
04.2018 - 05.2020
Assistant Station Supervisor
Taifa Gas Company Limited
11.2016 - 03.2018
Mechanical Technician
Taifa Gas Company Limited
06.2016 - 10.2016
Machine Attendant
Dangote cement industry
09.2015 - 06.2016
Some College (No Degree) - Mechanical Engineering
Mbeya University of Science And Techonology