Sindhura Sooraj
Dar es Salaam
Summary
A highly organized and detail-oriented professional with a successful background in administration and proven leadership as a Product executive leader Seeking a challenging position that synergizes my expertise in both administrative operations and product management, allowing me to drive efficient processes, foster cross-functional collaboration, and contribute to the strategic growth and success of the organization.
Overview
6
6
years of professional experience
Work History
Business Development Officer
Paradise Exim Limited
11.2023 - Current
- Generated new business with marketing initiatives and strategic plans.
- Boosted client satisfaction by identifying and addressing their specific needs through tailored business solutions.
- Collaborated with cross-functional teams for the successful execution of business development initiatives.
- Secured long-term client loyalty by consistently delivering high-quality products and services tailored to individual business needs.
Team Lead
Tcig.co.wll
07.2022 - 09.2023
- Develop and implement pricing strategies for credit card products to maximize profitability while remaining competitive in the market
- Conduct market research and analysis to identify customer preferences, trends, and opportunities for product enhancements
- Collaborate with the marketing team to create compelling product offerings and promotional campaigns
- Work closely with the finance team to analyze profitability and monitor key performance indicators (KPIs) related to credit card products
- Ensure compliance with regulatory requirements and internal policies in all credit card pricing and fulfillment processes
- Collaborate with the operations team to streamline and improve credit card fulfillment processes, ensuring timely delivery to customers
- Monitor industry trends and competitor activities to identify potential risks and opportunities for the bank's credit card products
- Provide training and support to sales and customer service teams regarding credit card products, features, and benefits
- Conduct regular performance reviews of credit card products and recommend adjustments or enhancements as needed.
Administrative Officer
Caroix Technologies
10.2021 - 06.2022
- Assist in recruitment processes, such as posting job ads and scheduling interviews
- Maintain employee records and personnel files
- Assist in the onboarding and orientation of new employees
- Administer employee benefits, leave management, and attendance tracking
- Coordinate employee training and development activities.
Executive Assistant IT
Eazy Financial Services
07.2020 - 09.2021
- Managed across-functional team, fostering collaboration and achieving high-performance outcomes
- Ensured compliance with financial regulation and industry standards, navigating complex regulatory landscape
- Vendor relationship management and maintained strategic partnership, negotiating favorable term for successful collaboration
- Used advanced software to prepare documents, reports and presentations
- Screened calls and emails and responded accordingly to support executive correspondence
- Developed and maintained automated alert systems for important deadlines.
Administrative Officer
Polemaris Advisory Services
06.2019 - 06.2020
- Assessed personnel performance and implemented incentives and teambuilding events to boost morale
- Created, prepared and delivered reports to various departments
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Administrative Assistant
Elevation Burger
05.2018 - 05.2019
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Collaborated with team members to achieve target results
- Identified issues, analyzed information and provided solutions to problems.
Education
Master of Business Administration -
Manipal University
06.2023
Bachelor of Business Administration -
Institute of Management Technology
03.2019
Skills
- Excellent organizational and time management skills
- Proficient in using Shopify for e-commerce management
- Experienced in using the page builder Shogun for web page customization
- Possess basic HTML skills for web-based tasks and projects
- Customer Relationship Managements
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Familiarity with data management and analysis
- Ability to multitask and work efficiently under pressure
- Client acquisition
- CRM Management
- Research
- Relationship building and rapport
Languages
English
Proficient
C2
Hindi
Proficient
C2
Disclaimer
I hereby declare that the above-mentioned details are true to the best of my knowledge. Any proof or evidence will be furnished on request.
Timeline
Business Development Officer
Paradise Exim Limited
11.2023 - Current
Team Lead
Tcig.co.wll
07.2022 - 09.2023
Administrative Officer
Caroix Technologies
10.2021 - 06.2022
Executive Assistant IT
Eazy Financial Services
07.2020 - 09.2021
Administrative Officer
Polemaris Advisory Services
06.2019 - 06.2020
Administrative Assistant
Elevation Burger
05.2018 - 05.2019
Master of Business Administration -
Manipal University
Bachelor of Business Administration -
Institute of Management Technology
Similar Profiles
QUEEN SIRAKIQUEEN SIRAKI
Head of Special Assets Management at Exim Bank Tanzania LimitedHead of Special Assets Management at Exim Bank Tanzania Limited
Md Iftakhar ChowdhuryMd Iftakhar Chowdhury
Finance Intern at EXIM Bank Bangladesh LimitedFinance Intern at EXIM Bank Bangladesh Limited
Brijeshbhai KukadiyaBrijeshbhai Kukadiya
Junior Chemist at GreenPhyll Exim Private LimitedJunior Chemist at GreenPhyll Exim Private Limited