Simona Vasilišinová
representative
Mičakovce,Slovakia
Summary
Dynamic professional with a strong foundation in communication, customer service, and leadership. Demonstrates significant, factual expertise and charisma in all interactions. Highly adaptable and punctual, consistently meeting deadlines and exceeding expectations. Career goal: to leverage skills in a challenging role that fosters growth and innovation.
Overview
9
9
years of professional experience
Work History
Representative travel agency
Satur
Bratislava, Slovakia
06.2021 - Current
- welcoming guests, meetings in hotels, translating, helping guests in destination
- informing guests about hotels, country, culture
- tour guiding
- guest relationship, collecting feedbacks from guests
- counting money, writing report
- cooperation with all department in hotels
Entrepreneur physiotherapy
entrepreneur
Žiar nad Hronom , Slovakia
05.2020 - 05.2021
- Developed and executed comprehensive business strategy, aligning organisational goals with market opportunities and competitive landscape.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Tracked industry and consumer trends to identify opportunities to boost sales.
- Developed winning sales strategies to drive revenue.
Manager
Holiday park Kováčová
Kováčová , Slovakia
05.2019 - 05.2020
- Maintained inventory control, reduced stock shortages.
- Created classification systems to manage archives.
- Enforced safety regulations to reduce workplace accidents.
- Delivered high-quality products to increase customer satisfaction.
Lifeguard
Holiday park Kováčová
Kováčová , Slovakia
05.2017 - 05.2019
- Consistently checked water temperatures, pH and chlorine levels to safeguard swimmers' health.
- Worked closely with management to develop emergency response plans.
- Monitored customer activity to respond quickly to emergencies.
- Liaised with pool management to address and rectify safety concerns promptly.
Receptionist
Hotel Alfa
Giraltovce, Slovakia
12.2015 - 05.2017
- welcoming office guests, announcing their arrival to the appropriate party and directing them to the person or office they are visiting
- answering phones, answering queries and making phone calls on behalf of office employees
- forwarding phone calls to the appropriate recipients
- maintaining company security by issuing, checking and collecting work ID cards and maintaining visitor logs
- sending and replying to office emails
- scheduling appointments and meetings for employees and coordinating with clients regarding meetings
- keeping office records up to date
- sending and receiving post and other correspondence
- performing various clerical tasks, including faxing, transcribing and filing
Education
master - education
University Mateja Bela
Banská Bystrica 09.2016 - 06.2021
Bachelor - physiotherapy
Presov University
Slovakia 09.2021 -
Skills
- Communication
- Customer service
- Significant, factual expertise
- Charisma
- Adaptability
- Punctuality
- Leadership
Languages
English
Upper intermediate (B2)
Slovak
Proficient (C2)
Czech
Proficient (C2)
Polish
Elementary (A2)
Timeline
Bachelor - physiotherapy
Presov University
09.2021 -
Representative travel agency
Satur
06.2021 - Current
Entrepreneur physiotherapy
entrepreneur
05.2020 - 05.2021
Manager
Holiday park Kováčová
05.2019 - 05.2020
Lifeguard
Holiday park Kováčová
05.2017 - 05.2019
master - education
University Mateja Bela
09.2016 - 06.2021
Receptionist
Hotel Alfa
12.2015 - 05.2017
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