Siboyintore Yasser
Kigali
Summary
Dynamic Business Development Manager with a proven track record at KONVERGENZ RWANDA, excelling in contract negotiation and market research. Leveraged technical skills in cyber security to enhance operational efficiency, while cultivating strong client relationships that drove significant revenue growth. Recognized for strategic leadership and innovative problem-solving in high-stakes environments.
Overview
15
15
years of professional experience
Work History
Business Development Manager
KONVERGENZ RWANDA
01.2022 - Current
- Conducted risk assessments for potential business ventures or strategies.
- Drafted proposals for prospects in response to their requests for information.
- Coordinated with marketing teams to develop promotional materials and campaigns for target markets.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Conducted market research and reported on competitors.
- Negotiated and closed high-value contracts with new and existing clients to increase market share.
- Oversaw regional and local sales managers and staff.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Coordinated with marketing team to develop promotional materials and campaigns.
- Conducted research on industry trends, competitor activities, and customer needs.
- Led cross-functional teams to drive project completion and ensure alignment with strategic goals.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Created presentations to attract new business opportunities.
- Conducted competitive analysis to inform strategic decisions and positioning.
- Developed and implemented strategies to increase sales and market share.
- Monitored competitors' activities, prices, products, and services in order to stay ahead of the competition.
- Spearheaded market research initiatives to identify new business opportunities and areas for expansion.
- Resolved customer complaints regarding sales and service.
- Used change methodologies to increase sales and led projects for increased productivity.
- Analyzed customer feedback to identify areas for improvement in products and services offered.
- Researched emerging trends in cyber security solutions and best practices.
- Provided technical support on all aspects of cyber security operations.
- Supervised a team of IT professionals responsible for managing cyber security systems.
- Trained personnel in proper cyber security practices and protocols.
- Investigated incidents involving unauthorized access attempts or other suspicious activities related to cyber security breaches.
- Conducted regular tests of existing cyber security measures to ensure they remain effective and up-to-date.
- Drafted white papers outlining best practices for cyber security measures.
- Prepared documentation on processes, policies and procedures related to cyber security operations.
- Researched emerging issues affecting the banking industry such as cyber security threats or new products being introduced into the market.
- Provided technical guidance and support for cyber security initiatives.
- Worked closely with IT department to ensure all cyber security measures were up-to-date.
- Provided technical support to team members regarding cyber security related issues.
- Investigated potential cyber security threats and took appropriate action to mitigate risks.
- Tested and evaluated new technologies related to cyber security.
- Developed incident response plans for potential cyber security incidents.
E-procurement Officer
WASAC ltd
Kigali
01.2016 - 01.2021
- Rwanda Water Sanitation Group.
- Identified opportunities for improving efficiency throughout the entire procure-to-pay process flow.
- Ensured that all purchases were made in accordance with organizational policies and procedures.
- Coordinated with other departments in order to resolve discrepancies between orders placed and deliveries received.
- Gathered, input, and analyzed data to evaluate trends and make proactive adjustments to policies.
- Supported procurement for civil engineering squadron maintenance and repair contracts.
- Implemented strategies for reducing costs associated with purchasing goods and services without compromising on quality or service level agreements.
- Participated in meetings with vendors in order to discuss upcoming projects or changes in requirements.
- Diminished merchandise production down time, ensuring quality control while verifying assembly and creating new packaging.
- Reviewed invoices and purchase orders for accuracy and completeness prior to payment processing.
- Researched new sources of supply in order to improve cost savings opportunities.
- Cultivated productive relationships with suppliers and maintained open communication.
- Generated periodic reports related to procurement activities for senior management review.
Depute Country Manager
Kaymu Rwanda ( Jumia Market )
01.2014 - 01.2016
- AIG (Africa Internet Group), a Rocket Internet venture.
- Trained employees on additional job positions to maintain coverage of roles.
- Liaised with clients to build relationships, determine goals and gather feedback.
- Established relationships with local stakeholders such as government officials, industry associations and media outlets.
- Provided leadership in driving change initiatives within the country office by developing action plans and engaging employees in a positive manner.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Tracked budgets, sales and other financial information to assess fiscal status of organization.
- Coordinated with other departments to ensure timely delivery of materials needed for production.
- Resolved problems quickly and efficiently by identifying root cause and implementing corrective action.
- Prioritized job runs to complete work prior to deadlines.
- Maintained adequate productivity by setting and enforcing deadlines.
- Stayed informed about industry trends affecting placers operations in order to remain competitive.
- Managed online marketing and promotional calendars by integrating campaigns and daily promotional offers.
- Developed and implemented comprehensive online marketing strategies for clients.
- Developed online marketing campaigns to promote team events and activities.
- Developed and implemented effective online marketing strategies to increase brand visibility and website traffic.
- Generated weekly reports summarizing key metrics from all online marketing activities.
- Generated monthly reporting analysis of website traffic and social media campaigns to gauge effectiveness of online marketing efforts.
- Contributed to the design of webpages for online marketing campaigns.
- Established metrics to track success of online marketing initiatives against established KPIs.
- Developed online marketing strategies for businesses.
Sales Manager
RNL
01.2012 - 01.2013
- Company Overview: Rwanda national lottery
- Rwanda national lottery
- Supported sales team members to drive growth and development.
- Created and presented monthly reports to management on sales performance.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Executed strategic sales plans to expand customer base and revenue.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Gained market share in new sales performance through aggressive team training.
- Maintained accurate records of all transactions between customers and company representatives.
- Conducted market research and reported on competitors.
- Developed and implemented sales strategies to increase market share.
Designer
T-KAY Investments ltd
01.2010 - 01.2012
- Created mock-ups and prototypes to present design concepts to the team and clients.
- Provided administrative support to the design team, including file management and scheduling meetings.
- Oversaw product design, print design and marketing collateral from concept to completion.
IT Officer Intern
National Institute of Statistics of Rwanda
01.2014
- Maintained inventory records of all hardware equipment used by the organization.
- Boosted sales through customer education, competitor knowledge, and strategic upselling techniques.
- Monitored system performance to ensure optimal operation and security protocols are met.
- Provided technical and operational support for entire organization.
- Provided technical support to end users on various software applications.
- Managed user accounts and privileges according to company policy.
- Provided technical support to users with a variety of questions related to computer systems, software and hardware.
- Researched, tested and verified proper functioning of software patches and fixes.
- Configured network settings according to specified requirements.
- Documented installation or configuration procedures to allow maintenance and repetition.
- Analyzed project requirements to find bugs and eliminate issues.
- Analyzed operating system or application log files regularly to verify proper system performance.
- Provided feedback on changes needed in order to enhance existing applications or processes.
- Identified system data, hardware or software components to meet user needs.
- Researched, documented, and escalated support cases to higher levels of support when unable to resolve issues using available resources.
IT Officer Intern
Super Info College
01.2013
- Conferred with clients regarding information processing or computation needs.
- Streamlined acquisition of reporting requirements and specifications to disseminate across multiple business lines and IT support teams.
- Developed, documented and revised system design procedures and quality standards.
- Developed training materials and conducted trainings for end users in order to ensure proper usage of newly implemented systems, products, services within organization.
- Used computer in analysis and solution of business problems.
- Mapped industry standard design patterns to existing code base to derive component architecture model of system.
- Gathered data from multiple sources to create detailed reports on current business operations.
- Analyzed existing business processes to identify areas of improvement and develop new solutions.
Education
Bachelor of Science - Information Science (ICT)
Mount Kenya University
Rwanda07-2015
High School Diploma -
Ecole Islamique De Gisenyi
Rwanda01.2010
Some College (No Degree) - Law
ULK (Kigali Independent University)
Kigali, RwandaSkills
- Microsoft Word
- Advanced in Microsoft Excel
- Microsoft PowerPoint
- Microsoft Access
- Internet
- SAP system
- Fidelio
- Micros
- OPERA
- Materials Control System
- Sales
- Problem solving
- Influencing
- Technical skills
- Customer support
- Marketing
- Cross-functional leadership
- Cyber security protocols
- Sales strategy
- Market research
- Customer relationship management
- Team collaboration
- Contract negotiation
- Employee training
- Problem resolution
- Project management
- Data analysis
- Technical documentation
- Team leadership
- Goals and performance
- Cross-functional collaboration
- Training and development
- Account development
- Innovation management
- Process improvement
- Vendor management
- Product deployment
- Marketing expertise
- Research
Problem Solving And Influencing
- Able to collect and analyze relevant information and provide solutions.
- Able to demonstrate influencing skills
- Able to act on own initiative
- Able to plan ahead, developing contingency plans where necessary.
- Able to accept responsibility to make things happen.
- Able to demonstrate powerful opinions, which persuade others.
- Able to demonstrate confidence in own ideas
Personal Information
- Date of Birth: 04/12/92
- Gender: MALE
- Nationality: RWANDAN
- Marital Status: SINGLE
References
- Nkeragutabara Habib, NSS/NISS Rtd Senior Officer, +250788516188, nkerahabib@gmail.com
- Beat Bisangwa, Country Manager (OAFLA UGANDA), +256772469309, bbeat001@gmail.com
- Eng. Murenzi Daniel, Dir Information Technology EAC, +254711859570, eng.dan@eac.int
Hobbies and Interests
- Team work
- Reading
- Traveling
- Making friends
- Studying
- Swimming
Languages
FLUENT, FLUENT, EXCELLENT/FLUENT, EXCELLENT/FLUENT
Sales Focus
- Able to ‘close’ a Big media Event sale
- Able to develop positive business relationships
- Previous experience in a Sales environment – either proactive or reactive
- Experience in a target driven environment
System Administration Skills
- SAP System
- Fidelio (Property System Management)
- Micros (Point of Sales Management System)
- OPERA (Property System Management)
- Materials Control System
References
References available upon request.
Timeline
Business Development Manager
KONVERGENZ RWANDA
01.2022 - Current
E-procurement Officer
WASAC ltd
01.2016 - 01.2021
Depute Country Manager
Kaymu Rwanda ( Jumia Market )
01.2014 - 01.2016
IT Officer Intern
National Institute of Statistics of Rwanda
01.2014
IT Officer Intern
Super Info College
01.2013
Sales Manager
RNL
01.2012 - 01.2013
Designer
T-KAY Investments ltd
01.2010 - 01.2012
Bachelor of Science - Information Science (ICT)
Mount Kenya University
High School Diploma -
Ecole Islamique De Gisenyi
Some College (No Degree) - Law
ULK (Kigali Independent University)
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