Shukuru Thomas Nyengo
DAR ES SALAAM,Tanzania
Summary
Tourism professional with experience in tour operations, sales, and Heritage tourism development. Skilled in tourism planning, customer service, tour sales and sustainable tourism practices, with current experience at the National Museum of Tanzania.
Overview
3
3
years of professional experience
14
14
years of post-secondary education
Work history
Tourism Officer
NATIONAL MUSEUM OF TANZANIA
DAR ES SALAAM
2025.06 - Current
- Promote tourism activities and attractions on museum monuments and heritage sites.
- Provide professional advice on tourism products.
- Prepare tourism plans and materials for museum monuments and heritage sites.
- Conduct surveys on new heritage tourism attractions.
- Collaborate with local communities on natural and cultural heritage tourism practices.
- Participate in making general management plan for heritage sites.
- Prepare and develop exhibition concept for museums.
- Guided visitors through the heritage site, providing informative insights and enhancing their experience.
Tour Sales Consultant
SHAH TOURS AND TRAVEL LTD
2023.09 - 2025.05
- Facilitated tour sales through customer engagement and detailed package information, enhancing customer decision-making
- Coordinated with third parties for reservations, streamlining booking processes and improving service delivery
- Managed operational activities in preparation of Kilimanjaro treks and safaris, ensuring smooth execution and customer satisfaction
- Preparing Itineraries
- Provided customer care by addressing inquiries and resolving issues in a timely manner
- Manage all pro environmental campaigns
Education
Bachelor of Tourism - Management
Sokoine University of Agriculture
Morogoro 2020.01 - 2023.01
Advanced Level Secondary Education -
Marangu Secondary School
Kilimanjaro 2017.01 - 2019.01
Ordinary Level Secondary Education - undefined
Agape Lutheran Junior Seminary
Kilimanjaro 2013.01 - 2016.01
Primary Education - undefined
Olympio Primary School
Dar Es Salaam 2006.01 - 2012.01
Skills
- Tourism planning
- Destination marketing
- Tour Sales
- Tour guiding
- Cultural awareness
- Customer service
- Problem solving
- Leadership
- Multilingual communication
4. LANGUAGES
English
Fluent
Kiswahili
Native
Spanish
Beginner
8. REFEREES
- Ernest, Mwamwaja, Senior Lecture, emwajas@yahoo.co.uk, +255 755 862 885, Sokoine University of Agriculture, P.O.Box 3167, Morogoro, Tanzania
- LUIZER, NYANYIKA, Tour Manager, luizernyanjika@gmail.com, +255 784 938 191, SHAH TOURS TRAVEL LIMITED
- Gwakisa, Kamatula, Head of Eastern Zone, gwakisa.kamatula@nmt.go.tz, gkamatula9@yahoo.com, +255 755 853 477, National Museum of Tanzania
Accomplishments
Best Employee in 2026 of the Mbuamaji Information Center under the National Museum of Tanzania
Timeline
Tourism Officer
NATIONAL MUSEUM OF TANZANIA
2025.06 - Current
Tour Sales Consultant
SHAH TOURS AND TRAVEL LTD
2023.09 - 2025.05
Bachelor of Tourism - Management
Sokoine University of Agriculture
2020.01 - 2023.01
Advanced Level Secondary Education -
Marangu Secondary School
2017.01 - 2019.01
Ordinary Level Secondary Education - undefined
Agape Lutheran Junior Seminary
2013.01 - 2016.01
Primary Education - undefined
Olympio Primary School
2006.01 - 2012.01