Summary
Work History
Education
Skills
Personal Information
Additional Information
Timeline
Generic
Shukrani Atson Kibona
Open To Work

Shukrani Atson Kibona

Iringa,Tanzania

Summary

Detail-oriented Banking and Microfinance professional with expertise in banking operations, transaction processing, and digital financial services. Skilled in ATM reconciliation, transaction verification, customer account management, and mobile banking activation. Strong academic background in financial systems and risk management, dedicated to enhancing operational efficiency and delivering exceptional customer service.

Work History

Banking Services Officer / Freelancer

CRDB Bank Plc
Iringa, Tanzania
08.2026 - Current
  • Activated and onboarded customers to SimBanking and digital banking services, enhancing customer engagement.
  • Facilitated customer acquisition and onboarding via account opening and registration.
  • Promote digital banking products and financial solutions to customers.
  • Provide banking services and resolve customer inquiries while maintaining a high standard of customer experience.
  • Promoted banking products and services to support business development and drive customer growth.
  • Support the creation and onboarding of customers to merchant payment solutions.
  • Register and support CRDB Wakala agents in accordance with operational requirements.
  • Maintain accuracy and compliance when handling customer and transaction-related processes.

Banking Operations / Field Training

Tanzania Commercial Bank
Tunduma, Tanzania
04.2026 - 08.2026
  • Conducted ATM reconciliation activities, including verification of transaction records, ATM GL balances and cash balances.
  • Identified and reconciled discrepancies between transaction records and balances to ensure accuracy.
  • Facilitated ATM cash balancing and verified ATM transaction journals and GL records for operational integrity.
  • Assisted customers with ATM transactions and provided guidance on banking procedures.
  • Issued Visa Cards and Popote Cards and supported card-related services.
  • Assisted customers with activation of Popote Mobile and other digital banking services.
  • Opened and supported the processing of WADU accounts, including linking customers to mobile and internet banking services.
  • Assisted customers with loan application forms, particularly for retirees.
  • Provided clear explanations of banking and loan products to enhance customer understanding and service.
  • Directed customers to relevant parties for completion, stamping and signing of loan and collateral documentation.

Education

Bachelor of Banking and Microfinance - Banking Operations Financial Services, Monetary and Financial Systems, Financial Accounting, Financial Reporting, Risk Management, Lending and Insurance, Business Mathematics & Statistics, Economics, Cost Accounting, International Finance, Research Methodology and Communication Skills for Business

Ruaha Catholic University (RUCU)
Iringa, Tanzania

Advanced Certificate of Secondary Education (ACSEE) -

Ulambya High School
Mbeya, Tanzania

Certificate of secondary education (CSEE) -

Mpakani Secondary School
Tunduma, Songwe, Tanzania

Certificate of primary education (CPE) -

Majengo Primary School
Tunduma, Songwe, Tanzania

Skills

  • Digital Banking Services
  • Customer Onboarding
  • Payment Services
  • Banking Operations
  • Transaction Monitoring and Verification
  • Transaction reconciliation
  • Reconciliation identification
  • Record verification
  • Operational Reporting
  • Banking systems
  • Digital banking platforms
  • Account maintenance
  • Card activation
  • Customer Service
  • Financial Services
  • Risk Management
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Data Management
  • Analytical problem solving
  • Work under pressure
  • Teamwork
  • Adaptability
  • Stakeholder Management
  • Adaptability

Personal Information

  • Date of Birth: 11/18/00
  • Gender: Male
  • Nationality: Tanzanian
  • Marital Status: Single

Additional Information

04/01/25 - 07/31/25, Participated in a nationwide banking simulation competition involving 5,000 university students and ranked among the Top 100 participants (70th position), demonstrating analytical ability, teamwork, and business decision-making skills., Created digital content and engaged customers to increase product awareness., Promoted products and services through social media platforms., Fluent in written and spoken, Fluent in written and spoken, Reading business and entrepreneurship books, Learning new digital and computer skills, Public speaking and presentations, Participating in team discussions and community activities, Available Upon Request

Timeline

Banking Services Officer / Freelancer

CRDB Bank Plc
08.2026 - Current

Banking Operations / Field Training

Tanzania Commercial Bank
04.2026 - 08.2026

Bachelor of Banking and Microfinance - Banking Operations Financial Services, Monetary and Financial Systems, Financial Accounting, Financial Reporting, Risk Management, Lending and Insurance, Business Mathematics & Statistics, Economics, Cost Accounting, International Finance, Research Methodology and Communication Skills for Business

Ruaha Catholic University (RUCU)

Advanced Certificate of Secondary Education (ACSEE) -

Ulambya High School

Certificate of secondary education (CSEE) -

Mpakani Secondary School

Certificate of primary education (CPE) -

Majengo Primary School
Shukrani Atson Kibona