Sheikha Mohamed Omar
Ajman
Summary
Seeking a position in a professional and competitive organization to utilize academic knowledge, abilities, and people skills for professional growth and benefit the organization. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Operations Assistant
Phoenix Logistics Limited
Dubai, United Arab Emirates
10.2023 - Current
- Monitored inventory levels, tracked orders and assisted with purchasing decisions.
- Provided administrative support to the Operations Manager by preparing reports, documents and presentations.
- Organized and maintained records of daily transactions and other operational data.
- Coordinated the delivery of products or services to customers in a timely manner.
- Participated in team meetings to provide feedback on operational issues and solutions.
- Utilized software programs such as Excel, Word, Access, for data entry, analysis and reporting purposes.
Sales Agent
Tabby
Dubai, United Arab Emirates
01.2021 - 10.2023
- Developed relationships with customers by providing excellent customer service.
- Followed up with prospects on a regular basis to ensure satisfaction with services provided.
- Attended meetings with current and prospective customers to discuss their business needs.
- Resolved customer complaints promptly and effectively.
- Coached new employees on best practices for closing deals quickly and efficiently.
- Identified opportunities for cross-selling additional products and services.
Tracking Manager
BNM Freight Forwarders Ltd
Dar Es Salaam
01.2013 - 06.2018
- Worked as a tracking assistant and later promoted to tracking manager
- Responsible for shipment tracking, managing staff concerns, providing training, ensuring policy compliance, delivering reports, managing documentation, monitoring shipment status, allocating shipments, and supervising interns.
Receptionist
Cedars Ltd
Dar Es Salaam
01.2012 - 11.2013
- Provided relevant information to potential clients wishing to speak to the managers at a shipping company.
Education
Diploma in Computer Application -
Learn IT College
Mombasa, Kenya12.2011
Diploma -
Qubaa High School
Mombasa, Kenya11.2009
Diploma -
Ali Bhai Panju Academy
Mombasa, Kenya11.2005
Skills
- Problem Solving
- Hard Working
- Fast Learner
- Teamwork
- Communication
- Leadership
- Time Management
- Critical thinking and problem solving
- Ability to Work in a Team
- Customer Service
- Microsoft Office Word
- Computer Skills
- Ability to Multitask
- Effective Time Management
- Adaptability
- Ability to Work Under Pressure
- Microsoft Outlook
- Communication Skills
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Office
Personal Information
- Date of Birth: 11/15/90
- Nationality: Kenyan
Languages
- English
- Swahili
References
- Najaat Omar, BNM Freight Forwarders, najshams92@icloud.com, +255685769494
- Ali Amine, Cedars Investment Ltd, info.cedars@gmail.com, +255688999777
Hobbies and Interests
Outdoor activities ie, sports.
Affiliations
- Keen Interest in the outdoors
- Enjoys hikes and football (soccer) related activities
Timeline
Operations Assistant
Phoenix Logistics Limited
10.2023 - Current
Sales Agent
Tabby
01.2021 - 10.2023
Tracking Manager
BNM Freight Forwarders Ltd
01.2013 - 06.2018
Receptionist
Cedars Ltd
01.2012 - 11.2013
Diploma in Computer Application -
Learn IT College
Diploma -
Qubaa High School
Diploma -
Ali Bhai Panju Academy
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