SHEHE MWINYIHAJI JUMBE
IT SPECILIST
Dar es Salaam
Summary
Mathematics Teacher and IT Support Specialist with a strong focus on student-centered instruction and ICT integration. Proven track record in enhancing academic performance through effective classroom management and innovative problem-solving. Expertise in maintaining secure IT operations that support and enrich digital learning environments.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Mathematics Teacher
Shamisiye Secondary School
Dar es Salaam
03.2026 - Current
- Delivered student-centered mathematics instruction that engaged secondary students and fostered a deep understanding of mathematical concepts.
- Designed and implemented lesson plans and assessments to evaluate student progress and adapt instruction effectively.
- Mentored students in critical thinking and problem-solving, enhancing their ability to tackle complex mathematical challenges.
Customer Support Executive
Flashnet Technologies
04.2020 - 03.2026
- Provided first-line support for networking and connectivity issues, minimizing service disruptions.
- Resolved complex technical inquiries through ticketing systems, enhancing customer satisfaction.
- Collaborated with engineering teams to produce technical reports, ensuring high service uptime.
ICT & Math Teacher / Deputy Head of School
Caring Hands Secondary School
03.2023 - 12.2025
- Led school-wide ICT integration, ensuring effective use of technology across all classes.
- Delivered technical support to staff and students, facilitating uninterrupted access to digital learning resources.
- Coordinated staff activities while overseeing management of academic records to enhance operational efficiency.
Education
Bachelor of Science with Education - IT and Mathematics
National Institute of Transport
Dar es salam01-2019
Advanced Certificate of Secondary Education -
Minaki High School
01-2015
Certificate of Secondary Education -
Algebra Islamic Seminary
01-2012
Skills
- LAN/WAN Configuration
- Fortinet & Sophos Firewall Administration
- VPN Setup
- Security Policies
- Windows/Linux Administration
- Mathematics (Secondary Level)
- ICT Integration
- Curriculum Support
- School Administration
- Student Mentorship
- Hardware/Software Troubleshooting
- Ticketing Systems
- Technical Reporting
- Customer Experience Management
- FortiGate & Sophos Firewall
- VPN Configuration
- IPS
- Web Filtering
- Windows OS
- Basic Linux
- Microsoft Office Suite
- Troubleshooting
- Technical Documentation
Certification
- Fortinet Certified Associate (FCA) in Cybersecurity, Fortinet, 2026
- Sophos Firewall Engineer, Sophos via Flashnet, 2022
- Network Essentials, Cisco Networking Academy, 2022
- Get Connected, Cisco Networking Academy, 2022
- Customer Care & Service Support, Flashnet Technologies, 2024
- Network Engineering Training, Flashnet Technologies, 2020
References
- Clara Joseph Kyabishonga, Customer Experience Manager, Flashnet Technologies, clarita.joseph@gmail.com, +255 659 324 177
- Salehe Kassim, School Manager, Caring Hands Secondary School, kassimsalehe72@gmail.com, +255 782 112 083, +255 754 411 974
- Hamadi Yahaya Rashid, HOD Mathematics & ICS, Shamisiye Secondary School, hamadirashid36@gmail.com, +255 755 448 115
Personal Information
Nationality: Tanzanian
Core Competencies
LAN/WAN Configuration, Fortinet & Sophos Firewall Administration, VPN Setup, Security Policies, Windows/Linux Administration, Mathematics (Secondary Level), ICT Integration, Curriculum Support, School Administration, Student Mentorship, Hardware/Software Troubleshooting, Ticketing Systems, Technical Reporting, Customer Experience Management
Timeline
Mathematics Teacher
Shamisiye Secondary School
03.2026 - Current
ICT & Math Teacher / Deputy Head of School
Caring Hands Secondary School
03.2023 - 12.2025
Customer Support Executive
Flashnet Technologies
04.2020 - 03.2026
Bachelor of Science with Education - IT and Mathematics
National Institute of Transport
Advanced Certificate of Secondary Education -
Minaki High School
Certificate of Secondary Education -
Algebra Islamic Seminary