Shayzlin Rattansi
Dar es Salaam,Dar es Salaam Region
Overview
15
15
years of professional experience
9
9
years of post-secondary education
Work history
self employed
transportations
Dar es Salaam, Dar es Salaam Region
2022.12 - Current
- Coordinated timely deliveries for efficient, reliable customer service.
- data entry every containers delivered
Self employed
restaurant
Dar es Salaam, Dar es Salaam Region
2018.02 - 2019.06
- Generated delivery documents and receipts for customer records.
- Delivered documents and packages to recorded addresses with consistent record of satisfaction.
- Coordinated timely parcel pickups and deliveries for efficient, reliable customer service.
- Adapted to dynamic schedules, accommodating urgent deliveries and meeting tight deadlines.
- Provided special care in delivering fragile and hazardous products.
- handled the restaurant single handed.
- restocked food items when needed.
- did marketketing online on social media
Self employed
cosmestics shop
Dar es Salaam, Dar es Salaam Region
2013.02 - 2014.12
- Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
- Researched and applied proven marketing techniques to drive sales.
- Directed retail and wholesale operations, scrutinising and improving existing processes to boost efficiency.
- Created seasonal sales plans with varying stock and promotional strategies.
- Evaluated products to select mix meeting current customer demand.
Jewellery salesperson
gold smiths Sami jewelers
Dar es Salaam, Dar es Salaam Region
2012.09 - 2012.12
- Assisted customers with varying questions using product knowledge and service expertise.
- Informed customers about exact amount of carats and percentage of gold for pieces of jewellery.
- Recommended and provided personal advice on pieces of jewellery based on customer needs and preferences.
- Guaranteed compliance with established legal requirements regarding policies, specifications and standards.
- Provided customers with detailed information on watches and jewellery, explaining different brands and models, characteristics and features.
- Kept store clean and tidy to make customers feel comfortable and welcome.
Receptionist
K & K clearing agency ltd
Dar es Salaam, Dar es Salaam Region
2012.01 - 2012.08
- Reduced waiting times through effective time and resource management.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Delivered front of house duties with warm and professional manner.
- Kept reception area clean and neat to give visitors positive impression of the company.
- received emails from shipping lines to allocate the container.
- answer and forwarding calls .
- Manage inventory of office supplies.
- Perform other clerical tasks as needed.
- Notify company personnel of visitor arrival.
Librarian
Al-irshaad nursery & primary school Masaki
Dar es Salaam, Dar es Salaam Region
2010.03 - 2011.12
- Utilised [Software] to handle online reference queries.
- Taught kids about library practices via individual and group instruction.
- Revamped and regularly updated the library website.
- Employed library assistants to deliver outstanding reader advisory to daily users.
- Drove expansion of library collections and programs, responding to student and faculty needs to maintain satisfaction.
- Sorted and shelved of donated collections to organise books.
- Maintained equipment in good working order for school-wide use.
- Repaired or replaced damaged items to maintain continuity of service.
- Checked in, checked out and renewed library materials.
Sales representative
Duty free shops JK airport
Dar es Salaam, Dar es Salaam Region
2008.12 - 2009.05
- Accounted for all inventory and ordered new stock.
- Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.
- Displayed and restocked merchandise by following brand guidelines.
- Scanned products quickly, memorizing codes and prices for unmarked products.
- restocking
Education
primary -
Agakhan primary school
Dar es Salaam, Dar es Salaam Region 1998.01 - 2004.10
A-Levels -
shree hindu mandal secondary school
Dar es Salaam, Dar es Salaam Region 2005.01 - 2007.06
Skills
- Office supply management
- Attention to detail
- Microsoft Office knowledge
- Multi-line telephone systems
- Database administration
- Email management
- Photocopier operation
- Customer service
- Point-of-sale orders
- Face-to-face selling
- Just In Time stock control
- Skilled researcher
- Social media knowledge
- Data entry
- ready learn new things
Languages
English
Fluent
Hindi
Fluent
kiswahili
Beginner
Gujarati
Fluent
Timeline
self employed
transportations
2022.12 - Current
Self employed
restaurant
2018.02 - 2019.06
Self employed
cosmestics shop
2013.02 - 2014.12
Jewellery salesperson
gold smiths Sami jewelers
2012.09 - 2012.12
Receptionist
K & K clearing agency ltd
2012.01 - 2012.08
Librarian
Al-irshaad nursery & primary school Masaki
2010.03 - 2011.12
Sales representative
Duty free shops JK airport
2008.12 - 2009.05
A-Levels -
shree hindu mandal secondary school
2005.01 - 2007.06
primary -
Agakhan primary school
1998.01 - 2004.10