Sharifa Dadah
Zanzibar
Summary
Human Resources Manager offering 9 years of management experience and development of high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong record of accomplishment working with senior managers to build organization to meet performance goals. Strong background in directing hiring practices, designing pay structures, developing employee policies, managing employee payroll and benefits and working with executive team to develop talent acquisition and retention goals.
Overview
7
7
years of professional experience
Work History
Group Human Resource Manager
Golden Tulip Zanzibar Airport Hotel
Zanzibar, Tanzania
06.2021 - Current
- Leading and directing the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.
- Managed employee relations issues such as disciplinary action, grievances, and terminations.
- Provided guidance on career development opportunities to employees through coaching and mentoring activities.
- Recruited new employees and built relationships, driving visibility.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
Operations Manager
Golden Tulip Zanzibar Resort
Zanzibar, Tanzania
08.2018 - 04.2021
- Lead, motivate, and support team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution. Developing and implementing operational procedures to ensure quality standards are met.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Supports employees wide training programs, reinforcing tech and operations infrastructure between departments to ensure consistency and quality standards are met.
- Worked closely with management team to ensure all operational, administrative, and compliance functions within the firm are being properly executed in accordance to regulatory-based best practices.
Human Resources Manager
Golden Tulip Zanzibar Resort
Zanzibar, Tanzania
08.2017 - 05.2021
- Developed and implemented recruitment strategies to attract qualified candidates.
- Conducted background checks and reference checks of prospective employees.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
- Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
Personal Assistant
Royal Suites of Zanzibar Company Limited
Zanzibar, Tanzania
05.2017 - 07.2017
- Performed calendar management and scheduling of appointments for the executive.
- Prepared documents such as reports, presentations, agendas, and correspondence.
- Provided administrative support to the executive team by conducting research and preparing statistical reports.
- Coordinated meetings between internal departments and external partners.
- Maintained confidential files related to personnel records or other sensitive information.
- Organized both physical and digital files and updated reports to coordinate project materials.
Education
Zanzibar University
Zanzibar12.2016
High School Diploma -
Sun City
Zanzibar11.2011
Skills
- Staff Management
- Payroll Administration
- Employee Relations
- Recruitment
- Organizational Development
- Corrective Action Planning
- Human Resources Operations
- Training and Mentoring
- Leadership Development
Languages
Hindi
First Language
English
Proficient (C2)
C2
Swahili
Proficient (C2)
C2
References
References available upon request.
Timeline
Group Human Resource Manager
Golden Tulip Zanzibar Airport Hotel
06.2021 - Current
Operations Manager
Golden Tulip Zanzibar Resort
08.2018 - 04.2021
Human Resources Manager
Golden Tulip Zanzibar Resort
08.2017 - 05.2021
Personal Assistant
Royal Suites of Zanzibar Company Limited
05.2017 - 07.2017
Zanzibar University
High School Diploma -
Sun City
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