Shamsi Ramadhani
Dar Es Salaam
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management. Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Social Media Strategist
DUKAHURU BRANDS
07.2016 - Current
- Created content strategies for digital media.
- Analyzed performance metrics, refining strategy based on data-driven insights.
- Developed and implemented comprehensive training program for new coaches to increase resilience and performance.
- Provided guidance to clients in overcoming challenges and identifying opportunities.
- Facilitated group coaching sessions and provided individual coaching support.
- Managed practice schedules, ensuring efficient use of time and resources for optimal results.
- Assisted clients with developing strategies to manage stress and increase productivity.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Offered constructive feedback to clients to help reach goals.
- Mentored assistant coaches to develop their leadership skills and improve their understanding of coaching strategies.
- Analyzed client feedback to adjust coaching sessions accordingly.
Field Technician
NSK Industries
02.2015 - 01.2016
- Streamlined processes by developing and implementing new procedures for equipment testing and maintenance.
- Wrote and revised maintenance procedures.
- Kept detailed records of field measurements and data.
Information Officer
CATHERINE FOUNDATION DEVELOPMENT
10.2012 - 06.2014
- Collaborated with IT department in upgrading relevant software and systems, optimizing information accessibility and efficiency.
- Created and implemented systems and processes for monitoring media coverage.
- Played a pivotal role in crisis communication planning, mitigating potential risks during emergency situations through effective messaging strategies.
- Managed editorial calendars and rescheduled PR events and meetings.
- Reviewed marketing materials and documents for brand accuracy and trending design.
- Coordinated cross-functional teams in the development of critical reports and presentations for senior leadership review.
Key account Manager
BRANDPOINT TANZANIA LTD
03.2012 - 10.2013
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Maintained current knowledge of evolving changes in marketplace.
- Cultivated an extensive network of industry contacts that facilitated access to valuable resources and insights into emerging trends relevant to key account management activities.
- Built diverse and consistent sales portfolio.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
System Administrator
STAR TIMES ARUSHA BRANCH
09.2010 - 10.2012
- Implemented proactive maintenance plans that resulted in extended equipment lifespan and reduced repair costs over time.
- Led server infrastructure development, quality assurance, staging and production systems.
- Monitored networks and network devices to resolve technical problems quickly.
- Resolved issues and escalated problems with knowledgeable support and quality service.
SALES AND MARKETING LEADER
DIRECT ADVERTISMENT TANZANIA LTD
04.2010 - 04.2011
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Implemented training programs for sales staff, enhancing their skills and knowledge for better performance.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Coordinated with design and media teams to develop high-quality creative assets.
- Devised content strategy to effectively engage target audiences.
- Managed a high-performing sales team, ensuring consistent achievement of sales targets and quotas.
Education
Ordinary Diploma - Business Administration
St. Joseph University in Tanzania
Dar Es Salaam10.2020
FIELD TRAINING - Computer Eng, A+ Computer, Cisco Networking
New Horizon Computer Learning Center
Arusha, Tanzania03.2013
No Degree -
KALOLENI SECONDARY SCHOOL
Arusha, Tanzania2008
Skills
- Data Entry
- Motivational leadership style
- Youth mentor
- Market Trends Analysis
- Market Research Analysis
- Customer Assistance
- Keyword Research
- Cross-Platform Promotion
- KPI Monitoring
- Advertising Strategies
- Generating Brand Awareness
- Paid Advertising
- Content scheduling
- Market Research
- Community Management
- Social Media and Promotions
- Client Relationship Management
- Video Editing
- Visual storytelling
- Social Media Strategy
- Content Strategy
- Ad development
- Consumer Behavior Research
- Competitor Analysis
- Promotional planning
- Market Research and Analysis
- Audience Engagement
- Social Media Engagement
Academic Qualifications
NATIONAL SECONDARY SCHOOL CERTIFICATE, KALOLENI SECONDARY SCHOOL, INFORMATION TECHNOLOGY LOWER SECOND CLASS, IAA, INTERNATIONAL DIPLOMA IN COMPUTER ENGINEERING, NEW HORIZON COMPUTER LEARNING CENTER, CISCO CERTIFIED NETWORK PROFESSIONAL, NEW HORIZON COMPUTER LEARNING CENTER, TEACHING FISCAL MACHINE COURSES, SKYTEL ARUSHA, Preparing various machines for posting, Processing machines for users, Recording claims from the directorate., TRAINING BOSS SYSTEM MANAGEMENT AND MAINTANANCE - ARUSHA, STAR MEDIA GROUP (CHINESE MEDIA COMPANY) USAID in collaboration with Training for Rural Development (TRD) Tanzania, SALES AND MARKETING AND OFFSET PRINTING AND SCREEN FABRICATIONS AND PLATE MAKING, BRANDPOINT TANZANIA LTD, along with Kenya Printing colleges, WEBSITE MANAGEMENT AND MAINTANANCE, UN VOLUNTEERING, along with Standing Committee for Parasternal Organizations (SCOPO), ENTERPRENEURSHIP PROGRAMS HELD AT ARUSHA CONFERENCE CENTER, Wolver Hampton Polytechnic, Faculty of Education of the University of Wolver Hampton (U. K) in collaboration with the British Council and the Ministry of Agriculture in Tanzania
Additional Experiences
- Training with Tien’s Multilevel marketing for teaching Entrepreneurship
- Microsoft certified awarded for MS words and excel
- Cisco network administrations
- Driving license-six years driving experience
- Awarded-Microsoft office professional
- Printing in Offset Machines
Languages
FLUENT IN ENGLISH AND KISWAHILI
Personal Information
- Place of Birth: ARUSHA DISTRICT
- Date of Birth: 08/31
- Gender: MALE
- Nationality: TANZANIAN BY BIRTH
- Marital Status: SINGLE
References
- Mr. Christopher Jackson Msagati, Human Resources Manager, Star times Arusha Branch, +255 713 378 560, chrisinzion@yahoo.com
- Anna George Swain, Chief Director, Swain Mineral Engineers, +255 767 940 023
- Mr. Patrick Mwakifuna, Managing partner, Direct advertising, +255 784 430 377, +255 715 430 377, +255 767 430 377, Mwakifuna@brandpoint.com, www.brandoint.co.tz
Certification
- CSP - Certified Sales Professional
Additional Information
I excel in social media management and strategy development, with a track record spanning since early 2017. My expertise lies in partnering with both local and international brands to craft and implement effective social media strategies. Additionally, I have a proven record of mentoring individuals in content creation and campaign development through tailored mentorship programs. Let me bring my extensive experience and skills to help elevate your business's online presence and drive better results.
Timeline
Social Media Strategist
DUKAHURU BRANDS
07.2016 - Current
Field Technician
NSK Industries
02.2015 - 01.2016
Information Officer
CATHERINE FOUNDATION DEVELOPMENT
10.2012 - 06.2014
Key account Manager
BRANDPOINT TANZANIA LTD
03.2012 - 10.2013
System Administrator
STAR TIMES ARUSHA BRANCH
09.2010 - 10.2012
SALES AND MARKETING LEADER
DIRECT ADVERTISMENT TANZANIA LTD
04.2010 - 04.2011
Ordinary Diploma - Business Administration
St. Joseph University in Tanzania
FIELD TRAINING - Computer Eng, A+ Computer, Cisco Networking
New Horizon Computer Learning Center
No Degree -
KALOLENI SECONDARY SCHOOL
- CSP - Certified Sales Professional
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