Shamily Michael
marketing and Sales
Mwanza,Mwanza, Tanzania
Summary
High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Experienced [Job Title] offering proven track record of working with customers to achieve solutions and drive company growth. Skilled in networking with industry professionals to build lead pipeline and increase client base.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Development Representative
Tanzania Breweries PLC
06.2017 - Current
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Reviewed client concerns and recommended appropriate changes to supervisors.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Developed, maintained and utilized diverse client base.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Attended monthly sales meetings and quarterly sales trainings.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Negotiated prices, terms of sales and service agreements.
- Increased client base by identifying potential customers and initiating strategic outreach.
Senior Sales Representative
Tanzania Breweries PLC
04.2015 - 04.2017
- Attended monthly sales meetings and quarterly sales trainings.
- Conducted market research to identify potential opportunities for growth within target industries.
- Maintained current knowledge of evolving changes in marketplace.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Used Sales force to maintain company database with essential account and sales information.
- Implemented CRM systems to efficiently track client interactions and enhance customer service.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
- Informed customers of promotions to increase sales productivity and volume.
- Increased profitability and built sales pipeline by leveraging multiple marketing channels and sales techniques.
- Organized trade shows and industry events to increase brand visibility and generate leads.
Education
BBA - Business Administration(Marketing)
The Saint Augustine University of Tanzania
Mwanza09.2022
High School Diploma -
College Of Business Education
Mwanza, Tanzania11.2014
Skills
- Territory Development
- Lead prospecting
- Cold-calling
- Performance Tracking
- Business Relationship Management
- Market Research
- Salesforce
- Relationship Building
- Sales strategy
- Stock management
Accomplishments
- Achieved and exceed to sell Castle lite by 103% year 2018. and won a free Vacation trip to South Africa.
- Supervised team of 8 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Hobbies
- Travelling, Exploration
- Reading books
- Community engagement
- Marathon
Certification
- SALES excellence Academy Training - Sept2017- Oct2017
Referees
Yuda Ryaga : Retail sales manager
Tanzania Breweries Limited, P.o.Box 661
+255767266973, Yuda.Ryaga@tz.ab-inbev.com
Peter Marijan : Retail Sales Manager
Tanzania Breweries Limited, P.o.Box 661
+255754600738 peter.marijan@tz.ab-inbev.com
Languages
Swahili
Native language
English
Advanced
C1
Timeline
Business Development Representative
Tanzania Breweries PLC
06.2017 - Current
Senior Sales Representative
Tanzania Breweries PLC
04.2015 - 04.2017
BBA - Business Administration(Marketing)
The Saint Augustine University of Tanzania
High School Diploma -
College Of Business Education
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