Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Timeline
Open To Work
Hi, I’m

Shadya Mwipopo

Dar es Salaam,Tanzania

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

Hybrid

Summary

Customer Service Representative experienced in enhancing customer satisfaction and driving repeat business through effective communication and issue resolution. Achieved improved service delivery by leveraging data analysis and economic modeling to optimize customer engagement. Dedicated to fostering positive relationships and contributing to overall company success.

Overview

2
Languages
3
years of post-secondary education

Work History

Customer service
Dar es salaam

Customer Service Representative
08.2025 - 10.2025

Job overview

  • Assisted customers with inquiries and resolved issues promptly.
  • Provided product information and recommendations to enhance customer experience.
  • Processed orders and managed transactions efficiently using the company's system.

Customer service
Dar es salaam, Tanzania

Customer Service Representative
07.2025 - 08.2025

Education

University of Dar Es Salaam
Dar Es Salaam, Tanzania

Bachelor of Arts in Economics from Economics
10.2023 - 07.2026

Baobab Secondary School
Bagamoyo, Tanzania

Baobab Secondary School
Bagamoyo, Tanzania

Skills

  • Customer service
  • Product knowledge
  • Problem solving
  • Conflict resolution
  • Effective communication

Languages

Kiswahili
First Language
English
Advanced (C1)
C1

Timeline

Customer Service Representative

Customer service
08.2025 - 10.2025

Customer Service Representative

Customer service
07.2025 - 08.2025

University of Dar Es Salaam

Bachelor of Arts in Economics from Economics
10.2023 - 07.2026

Baobab Secondary School

11.2023

Baobab Secondary School

11.2020
Shadya Mwipopo