Shabbarali Dhirani
Dar Es Salaam,Tanzania
Summary
Versatile Managing Director and a University Honours Graduate with proven abilities across all levels of organisational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Supply Chain Management along with Economics and Finance.
Overview
9
9
years of professional experience
Work History
Managing Director
ST DEPOT (Affiliated with AZANIA Group)
04.2024 - Current
- Have solely taken over the mobile sales division that oversaw earlier. I still operate the same number of trucks, fiscal machines and have hired the same team. The difference is now I purchase stock and I can sell at a profit rather than just depending on commissions.
- My work goes accordingly to my own schedule, and I can work remotely, accomplishing a lot of my tasks. I do still have an office and warehouses within the HQ.
- I use my own online software to update my work along with Microsoft Office. We have outsourced a recruiting company to keep my team legally employed.
- Oversee operations and provide corrective feedback to achieve daily and long-term goals.
- Even though I have taken over the mobile sales division, I still send daily reports to the company via Excel and the EFD reports to match sales that I submit to them. I still have meetings with senior management and directors to discuss the growth of our overall businesses.
Executive Director
Dhirani Enterprises
02.2022 - Current
- Responsible for all the behind-the-scenes tasks such as making sure accounts, debtors, creditors, banking, reconciliation, reports, etc sent by the team are in order.
- Meet existing and potential suppliers to grow the business.
- Oversee financial management, ensuring fiscal responsibility and long-term sustainability for the organisation.
Operator Of Mobile Sales Division
AZANIA Group
09.2023 - 04.2024
- Was responsible for employing and managing a team of 30 people inclusive of 3 managers, 11 salespeople, drivers and workers. My office and warehouses were located within the company's headquarters in Dar Es Salaam.
- I operated 14 trucks as a separate entity working hand in hand with the company thus making all operational costs fall under myself and I earned an agreed commission rate based on my overall sales.
- I supplied all company products throughout the entire city. I had to make sure all customers were served promptly with all goods that they require thus made me stay in constant touch with senior managers and different head of departments in all the company's factories and HQ to get my goods loaded and delivered without fail. I was constantly in touch with a lot of clients (new and existing) daily in order to give them one on one care and I made sure they stay loyal to our brand.
- All trucks had to be be operational to make route sales and deliveries. I had to ensure trucks were repaired and serviced on time. All Human Resource related issues were handled by my team and I. It was my duty to make sure that all 27 Electronic Fiscal Devices matched with the actual sales. The accounts had to be closed daily, stocks must match the system (SAP) whether it is in the truck or warehouse and the amount sold must be banked accordingly. Mobile application must match SAP. Reports that the directors wanted, mostly performance related, had to be made using Microsoft Excel and emailed frequently.
- Frequent meetings held with the directors and senior management to address challenges, ensure smooth operation, growth, product reviews, pricing, strategies and overall profitability for the group.
Depot Manager
AZANIA Group
02.2022 - 08.2023
- I managed two depots of the group, one located right at the city centre and the other located on the outskirts of Dar Es Salaam. The markets I had to cover were approximately 25% of Dar Es Salaam.
- Accumulatively, I managed 23 people who either directly report to me or my assistant managers, who report to me. I report directly to the Managing Director of the group.
- My responsibilities included, but not limited to, increasing sales for the company, meeting customers and convincing them to take our products. Additionally I had to meet company sales targets for all products, reconcile the accounts, submit several reports, correctly submit all financial documents required by the tax authority of the country, manage my teammates, update all accounts to the company's software (SAP) and another software on the company phone.
- The company provided me with commissions that we had agreed upon and costs are shared out. The company paid for the salaries, rent and taxes. Costs borne by me were the sales commissions to the team, fuel for all vehicles, spare parts and all other operating costs.
- Logistics was a big factor in this business. I managed 5 vehicles that are under the depot's supervision, but also discuss with fellow senior management of different factories to receive goods using the company's trucks and promptly carried out the supply.
Managing Director
Dhirani Enterprises
07.2019 - 02.2022
- I joined my family business that deals in FMCG, which comprises of fifteen staff members who are managed by our expatriate Operations Manager. The Operations Manager reports to me and I report to the Chairman of the company.
- The company is a medium-sized company that comprises of four depots and generates an annual turnover of approximately USD 10,000,000.
- The organisation supplied all over Tanga Region and have a dedicated sales team lead by their Sales and Marketing manager along with her assistant. The company has four supply vehicles that move around within the city but mainly rely on suppliers trucks to bring goods to the depot and also directly supply the customers.
- I was responsible for the daily operations, making all crucial decisions and ensuring the goals laid out for the business by the chairman and I are achieved.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
Branch Manager for Tanga Region
MeTL Group
07.2019 - 02.2022
- Our team had to prepare and update daily accounts of the business via Tally software and present it to the head office every start of the month.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
Branch Manager for Tanga Region
AZANIA Group
07.2019 - 02.2022
- Our team had to prepare and update daily accounts of the business via Microsoft Excel, the company's accounts book and scanning daily Z reports. We then had to email them the Excel sheet and Z report at the end of every business day and the X Report at the end of every month.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
Banking Executive
Africarriers Ltd
02.2019 - 04.2019
- My responsibilities were to document all financial transactions and reconcile the entire company, including its subsidiaries and other companies owned by the same directors.
Internal Auditor Trainee
Lake Group
11.2018 - 12.2018
- Participated in the planning, execution, and reporting of various audit projects within tight deadlines. There were daily fuel station reports that had to be generated through the company's software whilst verifying the accuracy of data captured by the station managers.
Travel Money Advisor
Travelex (Tesco Bank)
12.2017 - 07.2018
- The workplace was in a fast-paced environment, so I had to be always alert and customer friendly. I gained vital communication skills as I had to converse with people from all over the world.
- The main aspects of the job were buying and selling foreign currency to customers, open and maintain credit card accounts, preparing online and walk-in orders for collection.
- Daily administration, banking and security checks. Reconciling cash in drawers and safe. Uploading sales figures frequently throughout the day. Regularly study and assessed online by the firm's online training modules and frequent internal audits thus maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Used my own initiative as I mostly worked independently. Sometimes I opened and closed the branch myself, taking on 12 hour shifts. I had to identify different currencies and its circulation restrictions and be alert for people wanting to commit fraud.
- Got promoted to be the manager for Bournemouth branch after 6 months of employment, however, I had to turn it down as my student visa was expiring and the laws at the time did not favour me getting a work visa.
Management Trainee Investment Banker
Exim Bank (T) Ltd
09.2016 - 08.2017
- Worked with and assisted the head and senior manager of the investment banking department in securing several client contracts and business development support functions.
- I had to perform thorough industry and market research, extensive analysis of financial statements and annual reports of banks, multinational organisations and government bodies. After that I had to prepare my own reports with my own calculations and derive conclusions that had to be presented to the management. Some were highly confidential.
- Improved management skills by participating in rigorous training programs and workshops.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- I lead the team that created the country's first Insurance Premium Finance system under the supervision of the head of the investment banking department.
Intern (Cashier)
Exim Bank (T) Ltd
06.2016 - 08.2016
- Clearing in-house and outward cheques, dealt with bulk-sums of local currency and foreign currency. Maintained customer accounts and open fixed deposit accounts for them.
Intern
Exim Bank (T) Ltd
06.2015 - 08.2015
- Trained and worked in all departments of the bank branch that includes customer service, sales, checking and maintaining customer accounts, clearing in-house and outward cheques, and the cashier department.
Education
Bachelor of Arts - Business And Management (Hons)
University of Portsmouth
Portsmouth, United Kingdom05.2018
High School Diploma -
Nairobi International School
Nairobi, Kenya05.2013
Skills
- Sales and Marketing
- Operations Management
- Client Relationships
- Team Collaboration
- Negotiation
- Strategic Planning
- Accounting management
- Budgeting and Financial management
- Compliance and regulations
- Investor Relations
- Supplier Relations
- Business Leadership
References
Available on request
Timeline
Managing Director
ST DEPOT (Affiliated with AZANIA Group)
04.2024 - Current
Operator Of Mobile Sales Division
AZANIA Group
09.2023 - 04.2024
Executive Director
Dhirani Enterprises
02.2022 - Current
Depot Manager
AZANIA Group
02.2022 - 08.2023
Managing Director
Dhirani Enterprises
07.2019 - 02.2022
Branch Manager for Tanga Region
MeTL Group
07.2019 - 02.2022
Branch Manager for Tanga Region
AZANIA Group
07.2019 - 02.2022
Banking Executive
Africarriers Ltd
02.2019 - 04.2019
Internal Auditor Trainee
Lake Group
11.2018 - 12.2018
Travel Money Advisor
Travelex (Tesco Bank)
12.2017 - 07.2018
Management Trainee Investment Banker
Exim Bank (T) Ltd
09.2016 - 08.2017
Intern (Cashier)
Exim Bank (T) Ltd
06.2016 - 08.2016
Intern
Exim Bank (T) Ltd
06.2015 - 08.2015
Bachelor of Arts - Business And Management (Hons)
University of Portsmouth
High School Diploma -
Nairobi International School
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