SHABAN ADREES
Lahore
Summary
Versatile aviation professional with over 10 years of experience in aviation, including roles as a Ground Dispatcher, Load Controller, Ramp Team Leader and Customer Service Agent. Excelled in aircraft weight and balance management and safety compliance, enhancing operational efficiency. Proficient in Various DCS and team leadership, demonstrating adaptability and a forward-looking approach to meet rigorous airline standards.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Load Controller Specialist and Ground Dispatcher
Dnata
Zanzibar
04.2024 - Current
- Calculate aircraft weight and balance to ensure compliance with safety limitations (CG), and prepare accurate load sheets.
- Provide the required information to the Captain (e.g., EZFW, NOTOC, Load Sheet), and ensure compliance with airline policies.
- Conduct regular safety briefings, and ensure adherence to safety standards.
- Report any aircraft damage, hazards, or injuries to management.
- Acted as a Turnaround Coordinator to ensure timely and efficient ground operations during aircraft turnaround.
- Supervised ramp team operations, overseeing loading and unloading activities, and ensuring adherence to safety and operational protocols.
- Planned and issued Loading Instruction Reports (LIR), and ensured accurate reconciliation of passenger and dead load figures before flight departures.
Ground Operation Controller
Fly Baghdad Airline
02.2022 - 11.2023
- Primary responsibility is monitoring all those activities that led to effects on on-time performance (OTP).
- Coordinating with all internal and external departments, and providing first-hand information (NOTAM, MET warning, VIP movement, flight movement messages, special load) for smooth operation.
- Perform all load control activities from the CLC office for all Fly Baghdad networks.
- Responsible for updating all Fly Baghdad aircraft data in the system based on AHM-565.
- Acted as Ramp Team Leader, ensuring efficient loading and unloading of baggage and cargo, while maintaining safety compliance.
- Managed the acceptance of last-minute or delayed loads to minimize operational delays.
- Maintained contact with the Operational Control Center (OCC) for real-time coordination and tactical decision-making.
Load Controller
Royal Airport Service
11.2014 - 03.2021
- My primary objective was to calculate and maintain the aircraft's weight and balance to ensure that the CG is within safe limits.
- Supervised the loading and unloading of cargo and baggage, ensuring accurate documentation.
- Oversaw the reconciliation of passenger and load figures against flight documents to ensure accurate load planning.
- Responsible for providing required information to the captain, such as Dangerous Goods, Special Load, Estimated Zero Fuel Weight for flight planning purposes, and final zero fuel weight figures.
- Responsible for generating a load sheet that provides essential information to the captain, including actual traffic load, AZFW, ATOW, ALW, CG, fuel quantities, and LMC (if any).
Customer Service Agent
Gerry's Dnata Pakistan
Lahore
02.2011 - 09.2013
- To provide front-line customer service to passengers at check-in, arrivals, and their visit to the lounge of international airlines, and to ensure that all passengers are offered the highest level of hospitality during their travel experience.
- To provide special handling for disabled passengers, unaccompanied minors, and V.I.P.s.
- Pax
- To provide special handling to tourists, pilgrims, and cooperative groups.
- To communicate with OCC (Operations Control Center) and SSO (Special Services Officer) regarding irregular situations, assist the team with delays, cancellations, and DNB (Denied Boarding) situations, and monitor the progress of passenger handling to ensure the company’s image is protected and to limit the damage caused by the irregularity.
- To handle technical flights, diverted flights, UN flights, and chartered flights.
Education
Master of Science - Accounting & Finance
01.2015
Bachelor of Commerce -
Punjab University
01.2010
Intermediate -
Punjab College of Commerce
01.2008
Matriculation -
Lahore Board
01.2006
Skills
- Airfield operations
- Flight supervision
- Aircraft load sheet preparation
- Ramp team leader
- Weight and balance management
- Amadeus Altea (FM, CM, DBM)
- Sabre Sonic
- MS Office (Word, Excel, PowerPoint)
- Assignments and multi-tasking
- Office documentation
- Good team player
- Innovative
- Forward-looking
- Highly adaptable
Certification
- Weight and Balance Certified & authorized Load Controller, Turkish Airline, A320F, A330F, A319, A350F, B737F, B787-900, B777-300
- Weight and Balance Certified & authorized Load Controller, Dnata, B737F, A320, A321
- Weight and Balance Certified & authorized Load Controller, Gulf Air, A320F, A330, B787
- Weight and Balance Certified & authorized Load Controller, Oman Air, B737F, B787F
- Weight and Balance Certified & authorized Load Controller, Fly Baghdad, B737F, CRJ-200 / 900
- Weight and Balance Certified & authorized Load Controller, Neos Airlines, B787F
- CLC coordinator, Qatar Airways, A320F, A330F, B788, B777-200, B777-300, A359-1000
- CLC coordinator, Ethiopian Airlines, B737F, A350F, B788, B777-300
- CLC coordinator, Etihad Airways, A320F, A330F, B788, B777-300
- CLC coordinator, Fly Dubai, B737F, B738M
- CLC coordinator, Condor Airlines, A330F, B787F
- Amadeus Altea Certificate Aircraft Engineer & Business Database (DBM), 05/23
- Amadeus Altea Certificate Flight Management (FM), 05/23
- Amadeus Altea Certificate Amadeus Incident Management, 05/23
- Dnata Certificate Airside Safety Awareness (ASA), 05/24
- Dnata Certificate Dangerous Goods Regulation Basic (DGR), 05/24
- Dnata Certificate Dangerous Goods Regulation Managing Cargo Pre-Loading (DGR), 05/24
- Dnata Certificate Dangerous Goods Regulation Transporting Cargo–Baggage (DGR), 05/24
- Dnata Certificate Aviation Security Awareness (ASA), 05/24
- AACO (IATA Approved) Certificate Emergency Response Plan (ERP), 05/23
- FLY Baghdad Certificate Aviation Security Procedures (ASP), 05/23
- FLY Baghdad Certificate Safety Management System (SMS), 05/23
- FLY Baghdad Certificate Dangerous Goods Regulation (DGR) (CAT 10), 05/22
- Oman Air Certificate Dangerous Goods Regulation (DGR) (CAT 10), 05/18
Accomplishments
- Team Member, Amadeus FM and Database Management Project: Successfully completed the project for Fly Baghdad, ensuring operational excellence.
- Team Member, ISAGO Audit Preparation: Contributed to Dnata Zanzibar’s OCC team, achieving zero findings during the ISAGO audit.
Timeline
Load Controller Specialist and Ground Dispatcher
Dnata
04.2024 - Current
Ground Operation Controller
Fly Baghdad Airline
02.2022 - 11.2023
Load Controller
Royal Airport Service
11.2014 - 03.2021
Customer Service Agent
Gerry's Dnata Pakistan
02.2011 - 09.2013
- Weight and Balance Certified & authorized Load Controller, Turkish Airline, A320F, A330F, A319, A350F, B737F, B787-900, B777-300
- Weight and Balance Certified & authorized Load Controller, Dnata, B737F, A320, A321
- Weight and Balance Certified & authorized Load Controller, Gulf Air, A320F, A330, B787
- Weight and Balance Certified & authorized Load Controller, Oman Air, B737F, B787F
- Weight and Balance Certified & authorized Load Controller, Fly Baghdad, B737F, CRJ-200 / 900
- Weight and Balance Certified & authorized Load Controller, Neos Airlines, B787F
- CLC coordinator, Qatar Airways, A320F, A330F, B788, B777-200, B777-300, A359-1000
- CLC coordinator, Ethiopian Airlines, B737F, A350F, B788, B777-300
- CLC coordinator, Etihad Airways, A320F, A330F, B788, B777-300
- CLC coordinator, Fly Dubai, B737F, B738M
- CLC coordinator, Condor Airlines, A330F, B787F
- Amadeus Altea Certificate Aircraft Engineer & Business Database (DBM), 05/23
- Amadeus Altea Certificate Flight Management (FM), 05/23
- Amadeus Altea Certificate Amadeus Incident Management, 05/23
- Dnata Certificate Airside Safety Awareness (ASA), 05/24
- Dnata Certificate Dangerous Goods Regulation Basic (DGR), 05/24
- Dnata Certificate Dangerous Goods Regulation Managing Cargo Pre-Loading (DGR), 05/24
- Dnata Certificate Dangerous Goods Regulation Transporting Cargo–Baggage (DGR), 05/24
- Dnata Certificate Aviation Security Awareness (ASA), 05/24
- AACO (IATA Approved) Certificate Emergency Response Plan (ERP), 05/23
- FLY Baghdad Certificate Aviation Security Procedures (ASP), 05/23
- FLY Baghdad Certificate Safety Management System (SMS), 05/23
- FLY Baghdad Certificate Dangerous Goods Regulation (DGR) (CAT 10), 05/22
- Oman Air Certificate Dangerous Goods Regulation (DGR) (CAT 10), 05/18
Master of Science - Accounting & Finance
Bachelor of Commerce -
Punjab University
Intermediate -
Punjab College of Commerce
Matriculation -
Lahore Board
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