Dedicated and organized individual with over 5 years of experience in different industries, using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.
Hi, I’m
Sara Ian Balland
Dar es Salaam
Summary
Overview
6
years of professional experience
Work History
Stallion Attorneys Ltd.Dar Es Salaam
Operations Manager
11.2022 - 01.2024
Job overview
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Collaborated with team leaders on quality audits.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Developed and implemented operational procedures to ensure quality standards are met.
- Enforced federal, state, local and company rules for safety and operations.
- Created company handbook to document corporate policies and procedures.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Delegated work to staff, setting priorities and goals.
NuLife Advanced Fertility ClinicDar es Salaam
Front Desk & Marketing Manager
12.2021 - 07.2022
Job overview
- Supervised all operations, established good relationships with clients, in charge of marketing solutions, assisted administrative manager with tasks, performed transaction reconciliation, created and edited hospital documents, prepared shift close reports, balanced cash register, welcomed patrons, drafted professional business documents, answered phone systems, completed bookkeeping and filing, sorted invoices, maintained inventory and equipment, maintained client accounts, scheduled space or equipment, monitored reception area, protected clients' rights, coordinated company events, preserved office security, composed and prepared correspondence, operated telephone switchboard, investigated and resolved client complaints
Digital Gaming SolutionsMikocheni
Office Manager
10.2020 - 08.2021
Job overview
- Conducted research and collected data, assisted in recruitment and termination of employees, assessed and negotiated contracts, planned office budget, analyzed customer service quality, conducted employee assessments, ensured workplace rules were followed, worked with marketing team, prepared office reports, coded and entered invoices, coordinated office activities, elevated customer satisfaction, maintained office organization, administered payroll, trained and mentored staff, handled scheduling, used judgment and initiative, implemented company protocols, produced reports, reviewed employee performance, evaluated business performance, delegated work, remained calm and professional, organized team activities
Nova Mining LtdKahama
Assistant Manager
10.2018 - 02.2020
Job overview
- Ensured office operations, kept data on shipments and purchases, ensured workers' proficiency and well-being, managed customer relations, project management, prepared performance reports, completed inventory audits, assisted supervisor in evaluating employee performance, enforced company policies and procedures, directed and led employees, organized schedules and workflows
Nova Mining LtdKahama
Junior Accountant
07.2018 - 10.2018
Job overview
- Forwarded budgets for approval or decline, reviewed and reconciled month-end totals, oversaw supplier accounts, created and submitted invoices, reviewed general ledger entries, processed payroll entries and reports, provided cash flow report, assessed financial records, applied mathematical skills
Education
Loreto Girls High school
A level Diploma
05.2018
University Overview
St. Mary's International Schools
O-Level secondary Education
01.2015
University Overview
St. Mary's International Schools
Primary Level Education
University Overview
Skills
- Comfortable with Saas workspaces
- Business Development
- Skilled in managing accounts
- Data entry and customer service
- Quality analysis
- Submitting tasks and creating reports
- Marketing agreements and negotiation
- Communication skills
- Recruitment and HR responsibilities
- Prioritization and Time Management
- Analytical Mastery
- Conflict Management
- Front Office Management
- Listening Skills
- Administrative Skills
- Market research and innovations
- Budget planning
- Search Engine Optimization
- Scheduling and Calendar Management
- Records Management
- Inventory Management
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Timeline
Operations Manager
Stallion Attorneys Ltd.
11.2022 - 01.2024
Front Desk & Marketing Manager
NuLife Advanced Fertility Clinic
12.2021 - 07.2022
Office Manager
Digital Gaming Solutions
10.2020 - 08.2021
Assistant Manager
Nova Mining Ltd
10.2018 - 02.2020
Junior Accountant
Nova Mining Ltd
07.2018 - 10.2018
Loreto Girls High school
A level Diploma
St. Mary's International Schools
O-Level secondary Education
St. Mary's International Schools
Primary Level Education
References
References
- NOVA MINING
YUSUPH M KHAN,
+255764942079
- SIMON MAYENGO,
+25576504971
- SOKABET.
YASER KEMAL KURT,
+40 744 341 443,
yaserkemalkurt@yahoo.com
- ALPER PAZARBAS,
+255 779 330 000,
tony@sokabet.co.tz
- NU LIFE IVF
MAYANK SONI,
+918866838889,
mayank.soni6113@gmail.com
- STALLION ATTORNEYS
HANIFA RASHID (PARTNER)
hanifa@stallionattorneys.co.tz
+255 768 929 490
References
References
- NOVA MINING
YUSUPH M KHAN,
+255764942079
- SIMON MAYENGO,
+25576504971
- SOKABET.
YASER KEMAL KURT,
+40 744 341 443,
yaserkemalkurt@yahoo.com
- ALPER PAZARBAS,
+255 779 330 000,
tony@sokabet.co.tz
- NU LIFE IVF
MAYANK SONI,
+918866838889,
mayank.soni6113@gmail.com
- STALLION ATTORNEYS
HANIFA RASHID (PARTNER)
hanifa@stallionattorneys.co.tz
+255 768 929 490
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