Field Study as a Sales assistant and accounting officer of Slog Company in Mwanza
Sarafina S. Pazi
Dar Es Salaam
Summary
Improved customer satisfaction scores through implementation of new feedback systems
Achieved 95% customer satisfaction rating for 2 consecutive months
Work History
Education
Bachelor - Accounting
INSTITUTE OF FINANCE MANAGEMENT
DAR ES SALAAM10.2025
Skills
- Teamwork/Team Player skills; Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives when required
- Communication Skills; Excellent intrapersonal skills, confident, articulate, with professional speaking abilities and listening skills Throughout the variety of positions I’ve served they all have required the use of communication skills like: speaking with clients at CRDB during my field study, relaying information to staff, holding public meetings with villagers of Mkonga village located in Tanga region and I was also the team leader of my team
- Computer skills; Proficient with the entire MS Office suite (Ms Word, Ms Excel, Ms Powerpoint & Ms Publisher)
- Problem Solving and Analytical Skills; Posses a keen eye to identify areas requiring an improvement help generate solutions to help elevate the problem
- Scheduling (Event Planning); Capable of planning and organizing an event to successI was a member involved in planning and overseeing the initial preparations of different events for the organization i worked for
- Time management; Proved capable of working within tight schedules and meet the deadlines setWorked with CRDB staff and accomplished work as required
Language
Fluent in English and Swahili (speaking, reading, writing) & basic understanding and comprehension of French.
References
- Ibrahim, Mashalah, Manager, ibrahimashalah@crdb.com, 07622995153, CRDB Bank, Tanga
- Victor Boniphace, Mahabi, Manager, victormahabi@slog.co.tz, 0765968577, Slog Company
Timeline
Bachelor - Accounting
INSTITUTE OF FINANCE MANAGEMENT