Sandra John Mhaiki
Dar es Salaam
Summary
Detail-oriented and results-driven Supply Chain Officer with over 2 years of experience in managing end-to-end supply chain operations. Expertise in procurement, logistics, inventory management, demand forecasting, and supplier relationship management.
Strong communicator and collaborator with the ability to work across departments and build lasting relationships with suppliers, stakeholders, and internal teams.
Overview
5
5
years of professional experience
Work History
Supply Chain Officer
Médecins Sans Frontières
03.2024 - 01.2025
- Team Leadership & Supervision: Supervised and organized the daily activities of the Supply Chain team, comprising a Purchasing Officer and a Storekeeper, ensured efficient task execution and role alignment
- Supply Chain Operations: Managed procurement processes, including orders, requests for quotations, stock, and freight management at the project level, ensured seamless daily operations and efficient implementation
- Supplier Relationship Management: Built and maintained strong relationships with suppliers, evaluated their performance, and implemented strategies to enhance supplier quality and reliability
- Conducted Market Assessment and awarded of contracts to the best suppliers
- Process Monitoring & Compliance: Oversaw supply administration, ensured adherence to established procedures, and proposed adjustments as necessary for operational efficiency
- Data Management & Documentation: Maintained the supply database and ensured accurate filing and archiving of documentation to guarantee data availability and coherence
- Stakeholder Communication: liaised with requesting departments, provided regular updates on order statuses, confirmed backorders, and prioritized procurement and transport based on operational needs
- Lead supply weekly and monthly meetings
- Issue Resolution: Collected and analysed claims, identifyed root causes, and implemented corrective actions to mitigate recurring issues
- Staff Development & HR Coordination: Collaborated with the Logistics Team Leader and HR department to manage recruitment, training, briefing and induction, performance evaluations, and professional development of team members
- Reporting & Escalation: Reported major issues and prepared detailed documentation to support decision-making processes for the Logistics Team Leader
- Prepared and shared of Supply Monthly reports
- Warehouse & Inventory Management: Supervised warehouse activities, including shipments, consignment receptions, and cold chain consignments
- Monitored inventory levels, optimizing turnover to prevent excess or shortages
Supply Chain Assistant - Humanitarian Response
Save the Children, Tanzania
03.2023 - 01.2024
- Collaborated with the procurement team to procure a Mobile tent for Cholera outbreak in Manyara
- Procurement of humanitarian visibility materials and supplies for field operations
- Collaborated with the procurement team to procure medical supplies for measles outbreak in Katavi
- Assisted in the procurement process, including identifying suppliers, obtaining quotes, and ensuring compliance with procurement policies and procedures
- Conducted regular close follow-up of the purchase orders sent to supplier that ensured timely delivery of goods and services, invoice accuracy, contributed to the overall efficiency and effectiveness of the procurement process
- Ensured new suppliers are registered in ASAP Ariba system following supplier setup procedures that contributed to the overall efficiency, compliance, and success of supply chain operations
- Ensured supplier invoices are submitted and uploaded in Accounts Payable that impact supplier relationship management and contributed to scoring a green Key Performance Indicator (KPI's)
- Ensured Hotel accommodation and conference bookings for staff and visitors are done as per request
- Ensured Procurement files are well arranged with all supporting documents for easy accessibility by the procurement team
- Supported to coordinate procurement committee meetings and assisted to capture procurement committee minutes for humanitarian procurement meetings
- Documented key decisions, action items, and discussions, ensuring accuracy and completeness in compliance with organizational standards
- Coordinated with the Admin department to ensure all office utility bills are settled on time and ensure smooth office daily operation
- Filed and archived procurement documents according to established filing systems for easy retrieval and audit purposes
- Participated in Vendors' Bids opening and closing
- In collaboration with the field offices, organized transportation of goods, medical supplies, emergency mobile tent and ensured all accompanying paperwork is produced in a timely manner
- Ensured that all documentation complies with regulatory requirements
- Compiled accurate documentation relating to the movement of items between locations per consignment,It led to a positive outcome of transparency and compliance
- Arranged daily transport routes based on staff transport requests.
- Liaised with the Procurement Unit to arrange transportation of goods and equipment between Dar es Salaam and field offices and ensured that the goods are securely packaged and loaded to prevent damage during transportation
- Supported Procurement team on transportation arrangements including airport pickups and drop off for all visitors and staff
- Managing the Save the Children local travelling account, responsible for all flight booking from January 2023 -Jan 2024
- Booked conference venue for discussion of EL Nino 2023 preparedness meeting
- Coordinated and assisted in fueling government vehicles during El Nino 2023 preparedness meeting
- With support from the Procurement Officer, ensured that accurate and complete fuel reconciliation, fleet reports is compiled and submitted to supply chain manager for further review by 4th of each following month
- Make follow up and ensure all Save the Children vehicles services and maintenance are done on time which ensured staff safety and lower operations costs
- Ensured monthly top up of the Total Fuel Cards done on time,vehicles were fueled for field operations and country office operations
- Ensured that all procured materials are properly stored and correctly recorded and that the stores in Dar office are maintained following standard SCI procedures(Well maintained records expedite audits and inspections)
- Ensured that the movement of inventories IN and OUT of the stores is correctly documented; authorized and paperwork is done as per procedures and audit purpose
Front desk and Admin volunteer
Save the Children, Tanzania
10.2022 - 02.2023
- Welcome all visitors to the office and deal with their requests
- Managed all incoming and outgoing telephone calls
- Registered all incoming and outgoing letters/documents and relay them to the relevant staff
- Maintained quality efficient communication services through phone management and message taking and arranged appointment as required
- Ensured the office equipment (photocopies machine, printer, scanner etc.) are functioning properly and liaise with IT when there are any challenges
- Coordinated and maintained office equipment where appropriate
- Ensured that adequate stationery and consumables are available for day-to-day operations
- Managed the reception area and ensure it portrays a professional image of Save the Children International
Market Researcher
Didi global Inc
07.2021 - 01.2022
- Company Overview: South Africa
- Collected data on competitors and marketplace and consolidate information into actionable items, reports and presentations
- Interviewed e-hailing drivers and collected feedback from bolt, uber and Didi drivers
- Remained fully informed on market trends, other parties research and implemented best practices
- Developed surveys with well-crafted questions to gather specific and relevant information on e-hailing market trends
- Communicated complex data and findings in a clear and concise manner that assisted Didi Global to make informed decisions
- Ensure surveys are unbiased and capable of providing actionable data
- South Africa
Operations Admin Assistant
Wumdrop, Logistics
01.2020 - 12.2020
- Company Overview: South Africa
- Coordinated with various departments such as Unilever warehouse, transportation, and customer service to ensure seamless operations
- Assisted in scheduling and coordinating shipments, deliveries, pickups and rebooking of orders
- Communicated with clients, suppliers, and internal teams to provide updates on shipments and address any issues
- Handled customer inquiries and provided information on shipment status, delivery times, and other relevant details
- Managed driver's support platform and ensured SLA is met
- Entered proof of delivery and data accurately into the Wumdrop dashboard
- Communicated with clients, suppliers, and internal teams to provide updates on shipments and address any issues
- Managed Ad-hoc admin requests
- Addressed customer concerns or redirected them to the Operations Supervisor
- Exception Management
- South Africa
Education
Bachelor of Commerce in Supply Chain Management - Supply Chain Management, Operations Management in Supply Chain, Commercial Law, Financial Planning And Control, Logistics Management, Business Management, Management Accounting, Business Statistics, Project Management, Information Systems, Economics, End User Computing, Integration And Alignment, Global Business And Strategy, Business Mathematics, Financial Accounting
Management College of Southern Africa
CapeTown, South Africa10-2022
National Senior Certificate - Mathematics, Business studies, English home language, Geography, Life sciences, Afrikaans additional language, Life orientation
Maitland High School
CapeTown, South Africa11.2016
Skills
- Proficiency in procurement systems
- Vendor and supplier relationship management
- Leadership and people management
- Proficiency in Microsoft Office Suite
- Teamwork and collaboration
- Communication
Referees
Luis Medina |Logistics Team Leader|luismedina-alejandro@outlook.com , +254 713 605328 |Médecins Sans Frontières.
Bavo Malyango|Supply Chain Manager|bavo.malyango@savethechildren.org ,+255 796 508 488 | Save the Children.
Daniel Okoh|Operations Supervisor| daniel.okoh55@yahoo.com ,+27 73 586 9068| Didi Global: Strategy & Planning.
Skye Christen||Lead Operations Supervisor| skye@wumdrop.com ,+27 79 944 9676| Wumdrop.
Timeline
Supply Chain Officer
Médecins Sans Frontières
03.2024 - 01.2025
Supply Chain Assistant - Humanitarian Response
Save the Children, Tanzania
03.2023 - 01.2024
Front desk and Admin volunteer
Save the Children, Tanzania
10.2022 - 02.2023
Market Researcher
Didi global Inc
07.2021 - 01.2022
Operations Admin Assistant
Wumdrop, Logistics
01.2020 - 12.2020
Bachelor of Commerce in Supply Chain Management - Supply Chain Management, Operations Management in Supply Chain, Commercial Law, Financial Planning And Control, Logistics Management, Business Management, Management Accounting, Business Statistics, Project Management, Information Systems, Economics, End User Computing, Integration And Alignment, Global Business And Strategy, Business Mathematics, Financial Accounting
Management College of Southern Africa
National Senior Certificate - Mathematics, Business studies, English home language, Geography, Life sciences, Afrikaans additional language, Life orientation
Maitland High School
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