

Strategic and results-driven Operations Manager with extensive leadership experience in port and logistics operations, shipping coordination, and containerised cargo management. Demonstrates a proven ability to enhance operational efficiency, reduce turnaround time, and control logistics costs through effective collaboration with DP World, TEAGTL, ICDs, port authorities, shipping lines, transporters, and customs agencies. Adept at managing high-volume operations while ensuring full regulatory and safety compliance. Expertise in supply chain management, project management professional skills, and lean operations drive successful operational development strategies. Proficient in budget development, investor relationship building, customer relationship management software, automated warehouse systems, and performance metrics analysis. Committed to advancing IT capability enhancement and operational policy updates to support business development goals.
Experience
7+ years of experience managing logistics, shipping, and port operations
Directed daily operations to ensure uninterrupted business continuity
Secured company assets through effective risk management and control measures
Built and maintained strong supplier and transporter partnerships to optimize supply chain performance
Managed investor-level logistics operations for major investor clients, including AFRICAN FIBRE, GS GROUP LIMITED, SAPPHIRE and GOODWILL
Improved workflow efficiency, resulting in enhanced overall productivity
Reduced average container dwell time by 20% through proactive port coordination
Achieved 15% cost savings by resolving storage, weight, and container size discrepancies
Increased on-time cargo delivery performance to 95%
Reduced shipping documentation turnaround time to 24 hours for operation activities
Strategic and results-driven Operations Manager with strong leadership experience in port and logistics operations, shipping coordination, and containerized cargo management Proven ability to improve operational efficiency, reduce turnaround time, and control logistics costs through effective coordination with DP World, TEAGTL, ICDs and port authorities, shipping lines, transporters, and customs agencies Adept at managing high-volume operations while ensuring full regulatory and safety compliance