As an aspiring banker, I am motivated and eager to contribute my skills and expertise in financial analysis, risk management, relationship management through improving customer satisfaction.
Overview
4
4
years of professional experience
Education
Bachelor - banking and finance
The Institute of Finance Management
Advanced certificate - secondary education
Mwakaleli secondary school
Certificate - secondary education
Kidahwe secondary school
Certificate - primary education
Juhudi primary school
Work History
Sales Officer
Cooperative and Rural Development Bank (CRDB)
Kimara, Tanzania
01.2025 - Current
Executed sales duties for CRDB bank accounts, increasing customer engagement and satisfaction.
Explained CRDB services and basics of financial literacy to clients, fostering informed decision-making.
-To open LIPA HAPA mobile banking services for businesses.
- To assist customers on withdrawing and depositing money using mobile banking and ATM functions.
-To enable processing payments for services like water, electricity and TV subscriptions.
Trainee
Cooperative and Rural Development Bank (CRDB)
Mwanza, Tanzania
01.2024 - Current
-Conducted training sessions on loan provision services and appraisal concepts. provision services and loan appraisal concepts.
-Supported customers in opening new accounts and verifying documentation to ensure compliance.
-Assisted customers in navigating mobile and internet banking platforms. use mobile banking and internet banking platforms.
Trainee
Cooperative and Rural Development Bank (CRDB)
Mwanza, Tanzania
01.2023 - Current
-Trained in customer service and bank account opening processes to enhance customer experience.
-To provide customer services and support by guiding on account inquiries and Sim banking.
-To provide customer service and support by guiding on account inquiries and Sim banking.
Executed door-to-door sales promotions to advertise products.