Samir Adam
Dar es Salaam
Summary
Accomplished IT graduate and Operations Leader with 9 years in manufacturing and technology. Led revenue growth as General Manager and applied IT education to quality control, machine troubleshooting, network support, and process optimization. Holds certifications in Water Treatment, Industrial Operations, Business Management, and Accounting, seeking IT Technician role to apply technical and leadership expertise.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Operations Manager
Zamzam Aqua Company Limited
01.2023 - 01.2026
- Led a technical team to ensure smooth and efficient operations
- Managed daily production and technical operations, ensuring efficient maintenance scheduling
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Supervised quality control processes to consistently meet industry and health standards
- Managed scheduling, training and inventory control.
- Coordinated IT support for office systems and production equipment, facilitating seamless operations
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
General Manager
Malagarasi Mineral General Supply
01.2016 - 01.2023
- Drove business growth from TSh 60M to TSh 800M annual revenue in 7 years
- Oversaw plant operations, production, finance, and 100+ employees to ensure seamless workflow and compliance.
- Oversaw daily operations and ensured compliance with safety regulations.
- Executed cost-saving initiatives across departments, enhancing operational efficiency and resource allocation.
- Implemented QC systems and managed TRA tax filing and accounting to maintain regulatory standards.
- Trained staff on equipment use, safety, and process efficiency
- Diagnosed and resolved mechanical and technical faults on production lines
Education
Bachelor of Information Technology -
University of Dodoma
01-2016
Skills
- Operations Management
- Production Optimization
- Quality Control
- Regulatory Compliance Management
- Financial Oversight
- Inventory management
- Data management
- Preventive Maintenance
- Technical Issue Resolution
- Software Installation
- Windows 10/11
- MS Office
- Team Leadership
- Problem Solving
- Reporting
- Problem Solving
Certification
- Certificate in Drinking Water Treatment
- Certificate in Industrial Operations Management
- Certificate in Business Management
- Certificate in Accounting
Accomplishments
- Increased annual revenue by 1,233% from TSh 60M to TSh 800M at Malagarasi Mineral, 01/01/16 - 01/01/23
- Reduced production downtime by troubleshooting blowing machines and filling machines
- Ensured 100% compliance with TBS, TRA, and Ministry of Health regulations
- Led teams of 50+ staff across production, quality, and operations
Languages
- Swahili, Native
- English, Fluent
Personal Information
Title: IT Technician | Operations & Business Growth Leader
Leadership Extracurricular
- President, University of Dodoma Basketball Association (2015)
- President, Alpha High School (A-Level 2012/2013)
- Assistant Head Prefect, AHMES Secondary School (O-Level 2009/2010)
Timeline
Operations Manager
Zamzam Aqua Company Limited
01.2023 - 01.2026
General Manager
Malagarasi Mineral General Supply
01.2016 - 01.2023
Bachelor of Information Technology -
University of Dodoma