Salome Julius Kilawila
Dar Es Salaam
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
5
5
years of professional experience
Work History
Sales Consultant
Rentokil Initial
12.2023 - Current
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- We have developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- It enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Followed up with existing customers to provide additional support and address concerns.
- Responded to telephone and in-person requests for information.
- Maintain a sense of urgency in answering customer questions and requests through email or voice messaging.
Sales Manager
Midea International
10.2021 - 11.2023
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Established and cultivated solid business relationships with new or existing customers.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
Sales Supervisor
Homes Desire
11.2019 - 08.2021
- Improved showroom sales by implementing effective visual merchandising strategies and product placement techniques.
- Managed inventory control for optimal product availability, streamlining stock management processes.
- Developed strong customer relationships by providing personalized assistance and addressing their needs promptly.
- Enhanced team performance through regular coaching sessions, focusing on individual strengths and areas of improvement.
- Maintained a clean, organized, and safe showroom space, prioritizing customer experience and satisfaction.
- Implemented customer feedback systems to identify opportunities for improvement in service quality and product offerings.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
Sales Officer
Shali Enterprises
05.2019 - 11.2019
- Developed strategic sales plans for achieving revenue growth and exceeding targets.
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Created and implemented successful sales campaigns to drive leads and increase sales.
Education
Diploma in Business Management
Masai Mara Univesity
03.2019
High School Diploma -
Bura Girls High School
12.2016
St Titus Primary School
10.2012
Skills
- Territory Expansion
- Product and Service Knowledge
- Sales Funnel Management
- Sales Strategies
- Persuasive Communication
- Customer Relationship Management
- Closing techniques
- Strong communication
- Active listening
- Customer service
- Customer Retention
- Client Service
- Time Management
- Product and service knowledge
- Closing Techniques
- Customer Service
Languages
Swahili
Native language
English
Advanced
C1
Travelling
I like to travel to learn more about other places and to visit different people to learn about their culture and way of life.
Timeline
Sales Consultant
Rentokil Initial
12.2023 - Current
Sales Manager
Midea International
10.2021 - 11.2023
Sales Supervisor
Homes Desire
11.2019 - 08.2021
Sales Officer
Shali Enterprises
05.2019 - 11.2019
High School Diploma -
Bura Girls High School
St Titus Primary School
Diploma in Business Management
Masai Mara Univesity
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