Said Ally Ngamba
Zanzibar,Tanzania
Summary
Dynamic professional with expertise in problem-solving, public relations, and marketing. Adept at developing innovative strategies to enhance brand visibility and foster strong stakeholder relationships. Committed to leveraging core competencies to drive impactful results and contribute to organisational growth.
Knowledgeable about cultural history and customer service. Strong communication, organizational, and problem-solving skills. Enthusiastic about creating memorable experiences and leading diverse groups. Ready to use and develop public speaking, interpersonal, and leadership skills in management role.
Overview
1
1
year of professional experience
4032
4032
years of post-secondary education
Work History
Tour guide
zan tours company
Zanzibar, Tanzania
06.2022 - 10.2023
- Skillfully managed large groups whilst maintaining order and interest during tours.
- Diligently researched local attractions to provide accurate information.
- Prepared detailed itineraries for optimal tour experiences.
- Conducted walking tours, ensuring physical safety of all participants.
- Maintained punctuality at all times, respecting t time constraints of tourists.
- Received positive feedback from customers due to exceptional service delivery.
- Adapted quickly to sudden changes in schedules or routes, minimizing disruption to tour plan.
- Adapted quickly to sudden changes in schedules or routes, minimising disruption to the tour plan.
Entrepreneur in Bussinass Organizing
zanzibar
Zanzibar, tanzania
06.2022 - 08.2022
- Cultivated strong professional relationships with clients, drove customer loyalty.
- Established strategic partnerships to expand business opportunities.
- Streamlined operations for improved efficiency and cost reduction.
- Executed risk assessments to mitigate potential business threats.
- Tailored unique selling propositions based on customer needs analysis.
- Fostered a positive work environment to boost staff morale.
- Developed innovative business strategies for competitive market positioning.
Education
Advance Skills for work program - grammar as far as literature
Adult Education Lexington
Kenya02.2017
Some College (No Degree) -
Mchanga Mdogo Secondary
Zanzibar01.2014
Skills
- Problem-solving
- Public Relations
- Marketing
- Excellent listening
- Handling difficult customers
- High energy level
- Cash handling
- Customer Service
- Calm under pressure
Languages
Swahili
Proficient (C2)
English
Intermediate
Arabic
Elementary
French
Beginner
References
References available upon request.
Timeline
Tour guide
zan tours company
06.2022 - 10.2023
Entrepreneur in Bussinass Organizing
zanzibar
06.2022 - 08.2022
Advance Skills for work program - grammar as far as literature
Adult Education Lexington
Some College (No Degree) -
Mchanga Mdogo Secondary
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