Talented professional brings proven abilities in end-to-end project management. Expert in identifying and mitigating risks, reaching milestones, and managing deliverables. Highly organized leader with great attention to detail.
Overview
14
14
years of professional experience
1
1
Certificate
Work History
Project Manager
Duruma Holding Company limited
Dar Es Salaam, Tanzania
01.2025 - Current
Coordinated communication between stakeholders and project teams.
Led project planning sessions to define scope and objectives.
Managed project timelines to ensure on-time deliverables.
Developed detailed project documentation for team reference.
Managed multiple projects with competing deadlines simultaneously.
Negotiated with project stakeholders or suppliers to obtain resources or materials.
Created project status presentations for delivery to customers or project personnel.
Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
Fleet Supervisor
East Africa Hauliers Limited
Dar Es Salaam, Tanzania
11.2021 - 01.2024
Supervised daily fleet operations and ensured timely vehicle maintenance.
Coordinated logistics for vehicle dispatch and driver assignments.
Monitored fuel consumption and implemented cost-saving strategies.
Collaborated with management to improve fleet efficiency and performance.
Developed policies and procedures to ensure safe operation of the fleet.
Prepared budget proposals for new capital purchases related to the fleet department.
Resolved customer service issues that arose from interactions between drivers and customers.
Sustained safety protocols, ensuring proper and cost-effective usage of equipment and materials.
Fleet Manager
Masyl General Enterprises
Dar Es Salaam, Tanzania
04.2021 - 10.2021
Managed fleet operations, ensuring compliance with safety regulations and policies.
Coordinated vehicle maintenance schedules to optimize performance and reduce downtime.
Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
Conducted regular vehicle inspections to identify potential problems or issues.
Ensured all drivers had valid licenses, completed required training, and adhered to safety standards.
Mentored drivers and encouraged employees to successfully manage time for optimal mileage performance.
Created reports on vehicle utilization, mileage tracking and other metrics as needed.
Managed daily operations of the fleet department including staffing, scheduling and performance management.
Sales and Marketing Manager
Amazon Spare Parts
Morogoro, Tanzania
02.2016 - 02.2021
Developed marketing strategies to enhance product visibility and customer engagement.
Managed sales teams to achieve targets and improve performance metrics.
Implemented training programs for staff to improve sales techniques and customer service.
Created promotional materials to support product launches and seasonal campaigns.
Maintained relationships with existing clients by ensuring their needs are met on time.
Hotel Manager
River View Hotel & Apartment
Dar Es Salaam, Tanzania
10.2012 - 12.2013
Managed daily hotel operations to ensure smooth guest experiences.
Oversaw staff training and development to enhance team performance.
Negotiated rates with corporate entities related to extended stay contracts.
Organized special events such as conferences or meetings in the hotel premises ensuring smooth running of activities according to plan.
Conducted regular competitive analysis to adjust pricing and offerings, staying ahead in the market.
Customer Service Representative
Airtel Tanzania
Dar Es Salaam, Tanzania
09.2011 - 08.2012
Assisted customers with inquiries regarding services and account information.
Resolved customer complaints through effective communication and problem-solving skills.
Maintained accurate records of customer interactions in the CRM system.
Answered customer inquiries and provided accurate information regarding products and services.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
High School Diploma -
Modern Commercial Institute
Dar Es Salaam
12-2013
Modern Commercial Institute
Dar Es Salaam
Skills
Project management
Risk assessment
Fleet management
Team leadership
Negotiation skills
Project tracking
Languages
Swahili
First Language
Accomplishments
Awarded an Employee of the Month at East Africa Hauliers Limited
Certification
Awarded a Certificate of Diploma in Business Administration
Human Resource Officer - Construction Industry at UNIK Construction Engineering (Pty) LtdHuman Resource Officer - Construction Industry at UNIK Construction Engineering (Pty) Ltd