Saiba Nanji
Dar es Salaam
Summary
Proactive, customer-orientated retail professional with over 4 years of experience in reputable fields. Received 3 'Passion Awards' for delivering outstanding service and have consistently surpassed my target KPIs for mystery shoppers.
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Peloton Canada
02.2021 - 08.2022
- Managed team of 9+ staff, delegated tasks, and ensured efficient operations
- Oversaw inventory management, ordering supplies, and monitoring stock levels
- Provided exceptional customer service, resolving any issues or complaints effectively
- Models how to use Salesforce to maximize lead conversion and ensure data integrity
- Use KPI reporting to identify opportunities within the team's sales pipeline and coaches best practices in order to drive overall business
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Treasurer of Helping Hands Committee
Phi Theta Kappa
01.2016 - 01.2022
- Acquire funds through donations and sale for cancer patients in Tanzania
- Planned and managed $4,000 annual budgets, tracking expenses, and investigating discrepancies to maintain optimal controls.
- Prepared and presented financial reports to inform senior management and board of directors.
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
Finance sector intern
RAS INVESTMENT
05.2021 - 07.2021
- Supported financial analysts in conducting market research and analyzing data for reports
- Assisted with preparing financial statements and forecasting financial performance
- Participated in due diligence processes for potential investment opportunities
- Updated and maintained financial databases and spreadsheets for analysis and reporting purposes
Education
Bachelor of Business Economics
York University - Schulich School of Business
Toronto, Ontario03-2022
High School - undefined
International School of Tanganyika
Dar es Salaam, Tanzania01.2017
Skills
- Financial analysis
- Risk management
- Customer service
- Investment strategies
- Money handling
- Strategic thinking
- Employee performance evaluations
- Sales reporting
- Excel proficiency
- Communication skills
- Compliance standards
- Product and service sales
- Sales monitoring
Languages
English, Swahili, Urdu
Native language
French
Intermediate
B1
Timeline
Finance sector intern
RAS INVESTMENT
05.2021 - 07.2021
Assistant Manager
Peloton Canada
02.2021 - 08.2022
Treasurer of Helping Hands Committee
Phi Theta Kappa
01.2016 - 01.2022
High School - undefined
International School of Tanganyika
Bachelor of Business Economics
York University - Schulich School of Business
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