Customer Care Manager
Life Mate Furniture Company L.t.d
- YImplemented effective quality control measures to minimize errors and ensure high standards of service.
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
- Created customer support strategies to increase customer retention.
- Facilitated open communication between team members, promoting a supportive work environment that encouraged collaboration and innovation.