Ruvimbo Blessing Dogo
Harare
Summary
Hardworking candidate, skillful in providing excellent customer service. Proven track record of resolving customer issues in a timely manner whilst upholding highest standards of customer satisfaction. Extensive experience in using multiple communication channels, including emails, phone and webchat.
Overview
1
1
year of professional experience
Work History
Restaurant Supervisor
Firehouse Subs
12.2023 - 02.2025
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Used Aloha POS system to complete sales
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Used the clearview system to schedule and rotated staff for adequate coverage and fair distribution of workload.
Sales Representative/Gallery Attendant
Paquin
12.2023 - 02.2024
- Served as the first point of contact for visitors, providing a warm welcome and essential information about the exhibit.
- Ensured a positive and informative introduction to the exhibit, creating an engaging environment for visitors.
- Used the Square Pos system to complete sales
- Ensured the store was well-organized, clean, and stocked, maintaining an inviting and aesthetically pleasing retail environment.
- Acted as the final point of contact for visitors, ensuring they left with a positive impression of both the exhibit and the store
Education
Bachelor of Science - Computer Science
University of Manitoba
07-2027
High School Diploma -
Riverton Academy
Zimbabwe11-2021
Skills
- Teamwork
- Active Listening
- Customer Relations
- First Aid
- Interpersonal Skills
- Multitasking
- Problem Solving
- Health and safety standards
- Microsoft PowerPoint
- Staff Training
Name
Dogo, Ruvimbo Blessing
Timeline
Restaurant Supervisor
Firehouse Subs
12.2023 - 02.2025
Sales Representative/Gallery Attendant
Paquin
12.2023 - 02.2024
Bachelor of Science - Computer Science
University of Manitoba
High School Diploma -
Riverton Academy
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