RUKIA SENGA
DAR ES SALAAM
Summary
- Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
- Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
- Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
- Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
Work History
FIELD
ZURA - Zanzibar Utilities Regulatory Authority
Zanzibar
06.2024 - 07.2024
- Worked effectively in team environments to make the workplace more productive.
- Completed routine maintenance and repair.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated equipment and machinery according to safety guidelines.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked with cross-functional teams to achieve goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
FIELD
TPA - Tanzania Ports Authority
Dar Es Salaam
06.2023 - 07.2023
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked effectively in team environments to make the workplace more productive.
- Completed routine maintenance and repair.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Achieved cost-savings by developing functional solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated equipment and machinery according to safety guidelines.
Education
High School Diploma -
Unique Academy
Aly Khan Road, Upanga06-2025
Basic Technician Certificate in Information And Communication Technology - CERTIFICATE
Unique Academy
Aly Khan Road, Upanga10-2023
Skills
- Technical support
- System analysis
- Equipment maintenance
- Customer service
- Inventory management
- Team collaboration
- Problem solving
- Time management
- Software troubleshooting
- Data entry
- Analytical thinking
- Microsoft office
- Active listening
- Multitasking Abilities
- Calm under pressure
- Problem resolution
- Analytical and critical thinking
Accomplishments
Awards
- I am the top student in my class (Basic Technician Certificate), with a GPA of 3.9 out of 4.0
- I am also the top student in my class (diploma 1st year), with a GPA of 3.9 out of 4.0
- I am also the top student in my class (diploma, 2nd year, semester 1) with a GPA of 5.0 out of 5.0
Leadership:
- Discipline prefect - in Form I and Form IV at Baobab Secondary School
Languages
Swahili
First Language
English
Proficient (C2)
C2
Timeline
FIELD
ZURA - Zanzibar Utilities Regulatory Authority
06.2024 - 07.2024
FIELD
TPA - Tanzania Ports Authority
06.2023 - 07.2023
High School Diploma -
Unique Academy
Basic Technician Certificate in Information And Communication Technology - CERTIFICATE
Unique Academy
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