Rukia Athumani Juhudi
Dar es Salaam,Tanzania
Summary
Aspiring to obtain a role within a dynamic corporate environment, leveraging extensive expertise in operations management, strategic planning, administration, and compliance to enhance process efficiency, maintain regulatory standards, and drive organizational success.
Overview
11
11
years of professional experience
Work history
Postal Officer I
Tanzania Posts Corporation (TPC)
2024.11 - 2026.07
- Manage resources efficiently through careful scheduling and economical sourcing practices.
- Maintain operations manuals and rule books to support consistent working practices.
- Supervise the provision of postal services to keep deliveries running smoothly.
Postal Officer II
Tanzania Posts Corporation (TPC)
2020.07 - 2024.11
- Assist with expanding postal business in line with organisational plans and strategy.
- Inspect mailbags to meet standards and required procedures.
- Perform shipping duties by ticking and verifying mailbags for accuracy.
- Handle store duties including requisitioning, follow-up recording, and store record maintenance.
- Attend public counter inquiries and handle written questions on inland parcels and registered mail.
Sales Executive Officer
Amana Bank (T) Limited
2019.06 - 2020.07
- Identify new business opportunities and build client relationships with team leadership and branch management.
- Monitor loan portfolio performance and risk indicators across assigned accounts.
- Inspect and verify house pledges as collateral through physical checks and documentation review.
- Support clients applying for bank facilities and manage ongoing business relationships.
- Review bank business portfolio content and highlight areas needing follow-up review.
- Prepare portfolio review reports for internal stakeholders and product planning discussion.
- Conduct minor market research to inform expansion and new project development.
- Perform maintenance analyses on account performance data, flag trends, and escalate insights to product development.
- Support compliance with money laundering and CDD standards and regulatory requirements in daily work.
- Participate in efforts to combat money laundering through investigation support and reporting.
- Apply due care and diligence for money laundering and CDD during account opening, reviews, and transaction monitoring.
- Use suspicion reports, customer communications, and updated procedures for account assessments and monitoring.
- Acquire relevant AML and CDD knowledge through required training and guidance.
- Support supervisors and subordinates with updates, procedure revisions, and monitoring expectations.
Branch Ambassador
Amana Bank (T) Ltd
2018.10 - 2019.01
- Handled walk-in customer service and on-site enquiries daily at counter.
- Answered customer questions and delivered information to resolve queries effectively.
- Supported account opening checks and provided daily policy guidance to clients.
- Maintained customer data in Excel and reviewed figures for deposit mobilisation.
- Promoted bank products during service interactions to customers consistently.
- Facilitated money transfers using MoneyGram and Western Union for clients.
- Mobilised savings deposits and supported withdrawals for account holders promptly.
Internship (Bank Officer)
Tanzania Commercial Bank.
2018.07 - 2018.10
- Promote bank products and drive cross-selling during customer interactions.
- Register new customers and maintain accurate account records daily.
- Handle money transfers and process Western Union and MoneyGram deposits, withdrawals.
- Resolve customer queries and follow up until outcomes are confirmed.
Trainee (Accountant)
Tanzania Revenue Authority Field Practical
2016.08 - 2016.10
- Audits transactions at office and resolves client issues for posting.
- Sorts and issues cheques for timely processing.
- Prepares payment vouchers, writes details, and produces exemption documents for TISs.
Trainee (Bank Officer)
Diamond Trust Bank Field Practical
2015.08 - 2015.10
- Promote bank products during customer conversations and identify add-on opportunities.
- Handle money transfers using Western Union and MoneyGram services daily.
- Process savings deposits and withdrawals while answering questions on access.
- Resolve client concerns by investigating requests and confirming next steps.
Education
Master of Business Administration - Corporate Management (MBA-CM)
Mzumbe University Dar-es-salaam Campus College
2021.01 - 1 2023
Bachelor of Business Administration -
St. Augustine University of Tanzania
2014.01 - 12/2023
Advanced Certificate of Secondary Education - undefined
Weruweru Secondary School
2012.01 - 1 2014
Certificate of Primary Education - undefined
Laureate International School
Zanzibar 2001.01 - 1 2007
Certificate of Secondary Education -
St. Christina Girl’s Secondary School
2008.01 - 1 2011
Skills
- Bilingual communication skills
- Team collaboration and coordination
- Maturity and integrity
- Efficiency and reliability
- Problem-solving and analytical skills
HOBBIES AND INTEREST
Creating new potential friends, Reading books, magazines and newspapers, Travelling
TRAINING, SEMINARS AND WORKSHOPS
- 2024 International Mail Management Program under Indian Technical and Economic Cooperation at Rafi Ahmed Kidwai National Postal Academy, Ghaziabad India
- 2023 Disaster Risk Management Training under PMO
- 2018 Quick Books and Tally at JR Institute of Information technology
- 2017 Entrepreneurship, Investment and employment opportunities seminar at St. Augustine University of Tanzania
- 2017 Business decision-making with cases (Ivey business school, Western University Canada at St Augustine University of Tanzania
- 2013 Transformation and self-awareness at Weruweru Secondary School
- 2011 Microsoft Word, Microsoft Excel and Microsoft Access
REFERENCE
- Khamis A Swedi,
AM/MAILS & EMS,
Tanzania Posts Corporation,
P.O.Box 707,
Dar es salaam,
E-mail: khswedy@yahoo.com,
Mobile: +255 713609209.
- Mnyero Ally Gunda,
Principal Quality Assurance Officer,
Tanzania Commission for Universities,
P.O.Box 6562,
Dar es salaam,
E-mail: mwakaaje2000@gmail.com,
Mobile: +255 653 078 361.
- Amina Mchirah,
Assistant Branch Manager,
Diamond Trust Bank,
P.O.Box 5037
Tanga,
E-mail: amchirah@diamondtrust.co.tz,
Mobile: +255 712 080 029.
Timeline
Postal Officer I
Tanzania Posts Corporation (TPC)
2024.11 - 2026.07
Master of Business Administration - Corporate Management (MBA-CM)
Mzumbe University Dar-es-salaam Campus College
2021.01 - 1 2023
Postal Officer II
Tanzania Posts Corporation (TPC)
2020.07 - 2024.11
Sales Executive Officer
Amana Bank (T) Limited
2019.06 - 2020.07
Branch Ambassador
Amana Bank (T) Ltd
2018.10 - 2019.01
Internship (Bank Officer)
Tanzania Commercial Bank.
2018.07 - 2018.10
Trainee (Accountant)
Tanzania Revenue Authority Field Practical
2016.08 - 2016.10
Trainee (Bank Officer)
Diamond Trust Bank Field Practical
2015.08 - 2015.10
Bachelor of Business Administration -
St. Augustine University of Tanzania
2014.01 - 12/2023
Advanced Certificate of Secondary Education - undefined
Weruweru Secondary School
2012.01 - 1 2014
Certificate of Secondary Education -
St. Christina Girl’s Secondary School
2008.01 - 1 2011
Certificate of Primary Education - undefined
Laureate International School
2001.01 - 1 2007