Rose Kinyaha
Arusha
Summary
Reliable and upbeat Job employee successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
Work History
Sales Representative
Total Energies
12.2022 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Office Administrative
Arusha Technical Collage
07.2021 - 11.2022
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Education
Bachelor Of Business Administration - Business
University of Arusha
Arusha11.2018
High School Diploma - Entrepreneurship
Caltec Academy Makerere
Uganda, Kampala12.2014
Skills
- Interpersonal Communication Skills
- Prospecting and Cold Calling
- Microsoft Skills
- Customer Retention Abilities
- Problem Solving
- Decision making skills
- Teamwork skills
- Organizational skills
Timeline
Sales Representative
Total Energies
12.2022 - Current
Office Administrative
Arusha Technical Collage
07.2021 - 11.2022
Bachelor Of Business Administration - Business
University of Arusha
High School Diploma - Entrepreneurship
Caltec Academy Makerere