Ronald Lubago
Dar Es Salaam
Summary
Driven by a results-focused approach, I leveraged my problem-solving and customer service skills at sund, swiss port and Tanzania Ports Authority to enhance operational efficiency and client satisfaction. Expert in relationship building and organizational tasks, I significantly contributed to strategic planning initiatives, inorder to improve productivity. I,m ready to learn and help the team to achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
(I) Warehouse Assistant
Sunda
Dar Es Salaam, Tanzania
12.2023 - 06.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
- Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
- Accelerated order processing times during peak periods through effective time management strategies and prioritizing tasks based on urgency.
- Supported timely delivery of orders by efficiently loading trucks according to established procedures and schedules.
- Responded promptly to customer inquiries regarding order status, providing exceptional service while resolving any issues that arose.
(ii) Internship/Port Operations Coordinator
Tanzania Ports Authority
Dar Es Salaam, Tanzania
09.2021 - 12.2022
- Facilitated seamless vessel movement by maintaining precise records of ship arrivals, departures, and cargo details
- Conducted regular audits of internal processes to identify areas for improvement and ensure adherence to established protocols
- Increased overall productivity with effective coordination of various departments, such as terminal operators, customs agents, and shipping lines
- Contributed to long-term strategic planning initiatives aimed at improving overall operational efficiency and enhancing the competitiveness of the port facility.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Provided direction and guidance to internal teams in order to achieve targets.
(iii) Cargo and Freight Agent-fieldwork Training
Swiss Port Kilimanjaro
Kilimanjaro, Tanzania
07.2021 - 09.2021
- Take orders from customers and arrange transportation of the freight to the loading platform
- Prepare all necessary documents, such as airwaybill, insurance forms and descriptions of the cargo: amount, type, weight, and dimensions
- Preparing plane schedule
- Inspection at cold room
- Coordinated with airlines, ground handlers, and warehouse staff to ensure timely processing of cargo shipments
- Implemented safety protocols within the workplace, reducing accidents and maintaining a safe work environment for all employees
- Ensured compliance with regulatory requirements by conducting regular audits of shipment documents and operational procedures.
- Oversaw the preparation of shipping documents, ensuring accuracy and proper handling of sensitive information.
- Reduced shipment errors by meticulously reviewing shipping documentation and addressing discrepancies.
Education
Bachelor In Shipping And Port Logistics Management, Maritime safety and security, Strategic management and cooperate maritime strategy, Fleet management, Shipping and port marketing, International logistics and supply chain management, Handling of dangerous goods, Inventory management - Logistics
National Institute of Transport
12.2023
Associates Of Arts - Art History, English Language, & Geograph
NYAKAHURA HIGH SCHOOL
Kagera, Tanzania05.2019
Ordinary Level - Ordinary Education
TABORA BOYS SECONDARY SCHOOL
Tabora, Tanzania11.2016
Skills
- Computer skills
- Problem-Solving
- Relationship Building
- Strategic planning
- Inventory control
- Customer Service
Certification
- COLLEGE OF BUSINESS EDUCATION Training based on CUSTODY TRANSFER AND TRANSPORTATION FOR OIL & GAS CARGOES, 29th March to 2nd April 2021, COLLEGE OF BUSINESS EDUCATION, Contractual agreement, regulations and Taxation requirement, Oil and gas transportation and marine operation, Tank gauging and oil accounting for crude & petroleum products.
- BANDARI COLLEGE DAR ES SALAAM WINCH OPERATOR COURSE, 13 November 2023 to 08th December 2023, BANDARI COLLEGE DAR ES SALAAM
References
- Julius Nguhulla, CEO Maritime millenium Management, Info@mmmc.co.tz, +255719190074
- Mr Selestine Nelson, Tanzania port authority, Operation department supervisor, nelson69@gmail.com, +255715863246
- Dr Nelly Mtaki, Lecture National institute of Transport, 0717019115
Timeline
(I) Warehouse Assistant
Sunda
12.2023 - 06.2024
(ii) Internship/Port Operations Coordinator
Tanzania Ports Authority
09.2021 - 12.2022
(iii) Cargo and Freight Agent-fieldwork Training
Swiss Port Kilimanjaro
07.2021 - 09.2021
Bachelor In Shipping And Port Logistics Management, Maritime safety and security, Strategic management and cooperate maritime strategy, Fleet management, Shipping and port marketing, International logistics and supply chain management, Handling of dangerous goods, Inventory management - Logistics
National Institute of Transport
Associates Of Arts - Art History, English Language, & Geograph
NYAKAHURA HIGH SCHOOL
Ordinary Level - Ordinary Education
TABORA BOYS SECONDARY SCHOOL