Ronald Lubago
Dar Es Salaam
Summary
Driven by a results-focused approach, I leveraged my problem-solving and customer service skills at swiss port and Tanzania Ports Authority to enhance operational efficiency and client satisfaction. Expert in relationship building and organizational tasks, I significantly contributed to i significantly contributed to strategic planning initiatives, inorder to improve productivity. Im ready to learn and help the team to achieve company goals.
Overview
2
2
years of professional experience
2
2
Certification
Work History
Tanzania Port Authority Winch Crane Operator
Tanzania Ports Authority
11.2023 - 07.2024
- Handled and promptly resolved customer complaints to maintain professional relationships.
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
Internship/Port Operations Coordinator
Tanzania Ports Authority
09.2021 - 12.2022
- Facilitated seamless vessel movement by maintaining precise records of ship arrivals, departures, and cargo details.
- Logistics Coordination: Planning and coordinating the movement of goods, including transportation, warehousing, and distribution, to ensure efficient supply chain operations.
- Forecasting and Demand Planning: Analyzing historical sales data and market trends to forecast future demand for products and materials, and adjusting inventory levels accordingly.
- Inventory Tracking and Reporting: Using software systems to track inventory levels, monitor stock movements, and generate reports on inventory performance and supply chain metrics.
- Increased overall productivity with effective coordination of various departments, such as terminal operators, customs agents, and shipping lines.
- Contributed to long-term strategic planning initiatives aimed at improving overall operational efficiency and enhancing the competitiveness of the port facility.
- Compliance and Documentation: Ensuring compliance with regulations and standards related to inventory management, transportation, and product safety, and maintaining accurate documentation of all supply chain activities.
Cargo and Freight Agent-fieldwork Training
Swiss Port Kilimanjaro
07.2021 - 09.2021
- take orders from customers and arrange transportation of the freight to the loading platform.
- prepare all necessary documents, such as airwaybill,insurance forms and descriptions of the cargo: amount, type, weight, and dimensions.
- Preparing plane schedule
- Inspection at cold room
Education
Bachelor In Shipping And Port Logistics Management - Logistics
National Institute of Transport
Dar Es Salaam12.2023
Associates Of Arts - Art History, English Language, & Geograph
NYAKAHURA HIGH SCHOOL
Kagera,Tanzania05.2019
Ordinary Level - Ordinary Education
TABORA BOYS SECONDARY SCHOOL
Tabora,Tanzania11.2016
Skills
- Computer skills
- Problem-Solving
- Relationship Building
- Strategic planning
- Inventory control
Certification
1: COLLEGE OF BUSINESS EDUCATION
Training based on CUSTODY TRANSFER AND TRANSPORTATION FOR OIL & GAS CARGOES" Held from 29th March to 2nd April 2021
- Contractual agreement, regulations and Taxation requirement
- Oil and gas transportation and marine operation
Tank gauging and oil accounting for crude & petroleum products.
2:BANDARI COLLEGE DAR ES SALAAM
WINCH OPERATOR COURSE, Conducted from 13 November 2023 to 08th December 2023.
Referees
Julius Nguhulla, CEO Maritime millenium Management
Info@mmmc.co.tz
+255719190074
Mr Selestine Nelson,Tanzania port authority, Operation department supervisor
+255715863246
nelson69@gmail.com
Timeline
Tanzania Port Authority Winch Crane Operator
Tanzania Ports Authority
11.2023 - 07.2024
Internship/Port Operations Coordinator
Tanzania Ports Authority
09.2021 - 12.2022
Cargo and Freight Agent-fieldwork Training
Swiss Port Kilimanjaro
07.2021 - 09.2021
Bachelor In Shipping And Port Logistics Management - Logistics
National Institute of Transport
Associates Of Arts - Art History, English Language, & Geograph
NYAKAHURA HIGH SCHOOL
Ordinary Level - Ordinary Education
TABORA BOYS SECONDARY SCHOOL
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