Dynamic logistics professional with proven expertise in KPI assessment and inventory management at Serengeti Breweries Ltd. Adept at optimizing operations and enhancing stakeholder relationships, I excel in strategic planning and effective communication. My leadership has driven significant improvements in delivery accuracy and operational efficiency, ensuring seamless supply chain processes.
Overview
7
7
years of professional experience
Work History
CLEARING AND FOWARDING SUPERVISOR
BLUE WAVES FREIGHT LTD
Dar Es Salaam, Tanzania
02.2025 - Current
Issued shipping and documentary instructions to suppliers, ensuring completion of import documentation.
Coordinated with shipping team to resolve issues regarding delivery orders and empty unit returns.
Liaised with imports team on assignments and government permits related matters.
Monitored customs documentation and clearing issues through imports customs operations team.
Tracked port and ICD clearing statuses of consignments via the shipping team.
Managed letters of credit issuances and amendments in collaboration with procurement team and banks.
Conducted correspondence with local and international contacts via emails and letters.
Executed outdoor tasks involving customs, banks, ICD, shipping lines, government departments, and inspection companies.
ACTING WAREHOUSE MANAGER - SITE
SERENGETI BREWERIES LTD,DIAGEO
Dar Es Salaam, Tanzania
03.2024 - 01.2025
Oversaw operations to guarantee on-time, full, and error-free delivery of sales orders.
Ensured transporters complied with KPIs while managing stakeholder relationships effectively.
Validated supplier performance against contracts to uphold quality standards.
Executed daily and weekly stock reconciliations in SAP, achieving accurate inventory records.
Developed a process to monitor and track empties movement across distribution points.
Enhanced logistics operations by optimizing transportation loads for cost reduction.
Utilized KPIs to assess logistics provider performance and identify improvement opportunities.
Streamlined business procedures for timely deliveries and effective material flow.
WAREHOUSE COORDINATOR- POSTING
SERENGETI BREWERIES LTD,DIAGEO
Dar Es Salaam, Tanzania
01.2023 - 12.2024
Execution of inbound and outbound activities on a daily basis, including timely and accurate postings of materials, empties, and finished goods on SAP.
Execution of Material Requirement Plans (MRP) to ensure appropriate warehouse utilization.
Perform stock reconciliation for finished goods, empties, and raw materials.
Carry out weekly counts, monthly and annual stock takes, and variance analysis; track inventory levels, track stock aging, innovations, and SLOBs, plus relaying information back to PLAN.
Lead shift-based and daily performance reviews (meetings, KPIs, walkabouts, action tracking, and escalations to the Warehouse Manager for both Diageo and 3PL for improvements and implementation of initiatives).
Ensure that the warehouse (owned or leased) meets Diageo's HSE standards, optimizes lighting, signage, security, warehouse racks, and layout configuration ways of brewing.
ASS. STOCK CONTROLLER
SERENGETI BREWERIES LTD
Dar Es Salaam, Tanzania
10.2021 - 12.2022
Directed management of empties on site, optimizing operational efficiency.
Executed daily real-time postings of customer-received empties into SAP system.
Ensured daily physical counts of empties with required stock controller approval.
Conducted reconciliations between SAP records and physical counts, ensuring accuracy and compliance.
Maintained detailed tracker for movements of empties within site yard.
Collaborated with distributors to finalize reconciliations of returned empties efficiently.
Secured delivered materials against damage or pilferage, safeguarding assets.
TUTORIAL ASSISTANCE (PART-TIME)
Institute of rural development planning (IRDP)
Dodoma, Tanzania
10.2020 - 09.2021
Supported senior faculty by attending lectures, seminars, tutorials, and practical sessions.
Prepared effective teaching methodologies for NTA Level 6 project planning course.
Taught NTA Level 6 project planning module to enhance student understanding.
Engaged in continuous skill acquisition in training, research, and consultancy fields.
Collaborated on research and consultancy projects to contribute to department goals.
Drafted training proposals under guidance of senior faculty members.
Involved in curricular development efforts to align with educational standards.
Performed additional tasks assigned by supervisor or Head of Department as required.
RETAIL CREDIT ADMINISTRATION (INTERNSHIP)
National Bank Of Commerce Ltd
Dar Es Salaam, Tanzania
03.2019 - 07.2019
Analyzing loan applicants in line with NBC criteria, identifying their needs, and processing loan applications.
Analyzing active loan files on a regular basis, and recommending solutions for speeding up the loan processes.
Interfacing with applicants to clarify or resolve outstanding issues.
Preparing detailed, periodical, and annual loan disbursement reports.
Monitoring and updating loan beneficiary account records.
Responding to applicants' questions, and resolving any loan-related issues.
WALKIN - CUSTOMER CARE AGENT
Airtel Tanzania -Mlimani City shop
Dar Es Salaam, Tanzania
06.2018 - 02.2019
Handled large volumes of incoming phone calls, optimizing customer interaction.
Created sales leads by identifying and assessing customer requirements.
Built trust with customer accounts through open, interactive communication strategies.
Delivered accurate information by employing effective tools and methods.
Met sales targets and call quotas while ensuring high-quality service delivery.
Addressed customer complaints with appropriate solutions, ensuring follow-up for resolution.
Documented customer interactions thoroughly, processing accounts and filing relevant documents.
Enhanced customer satisfaction by evaluating needs and providing targeted support.
Education
Bachelor - Development Finance & Investment Planning
Institute of Rural Development Planning
Dodoma
01.2016
Advanced Certificate - Secondary Education
St. Peter's Seminary
Morogoro
01.2012
Skills
KPI assessment and analysis
Material requirement planning
Stock reconciliation and inventory management
Analytical thinking and problem-solving
Strategic planning and execution
Financial management and budgeting
Logistics optimization and efficiency
Vendor relations and negotiation
Team leadership and development
Effective communication skills
Accomplishments
Recognized by Managing Director (MD'S Award) among the best 3 employees of the year at Serengeti Breweries in financial year 2024.
Recognized by Supply Leadership Team for the exceptional support that I have provided to the business when I stood in for Violet Kimario as a warehouse manager in Dar, Oct, 2024.
Recognized by Head of Logistic department at Serengeti Breweries for valuable efforts and dedication in logistic operations by creating focus and ownership in inventory controls and being analytical with open eyes for any related improvements and good in accepting challenges. Aug, 2022.
References
Sulips Mmassi, Head of Retail, Puma Energy Tanzania, +255683003030, Sulpis.mmassi@pumaenergy.com
Lilian Shauri, Transport Manager, Serengeti Breweries Limited (Diageo), +255784773886, Shauri.lilian@eabl.com