MICROSOFT EXCEL
Robert Muhula
BUSINESS DEVELOPMENT EXPERT
Dar es Salaam,TANZANIA
Summary
Focused Relationship Manager adept at proposal development, market research, documentation and financial analysis. Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over 4 years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills.
Overview
2
2
Languages
6
6
years of post-secondary education
5
5
years of professional experience
Work History
Relationship Manager
ZYNOX CONSTRUCTION CO. LTD
DAR ES SALAAM, TANZANIA
01.2019 - 12.2020
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
- Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures.
- Devised SWOT analysis to create and execute business plan supporting achievement of established quotas.
- Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Leveraged segmentation strategy to produce consistent monthly income of TZS 50 000 000.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Networked with business leaders and executives to identify clientele within local community.
- Educated customers about new slab options and processed purchases.
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Used effective sales strategies to convince clients to accept proposals, resulting in increase of more than TZS 270 000 000 in new business per year.
Warehouse Supervisor
T-MARC TANZANIA
Dar es Salaam , Tanzania
06.2017 - 04.2018
- Managed scheduling and task delegation for 5-member warehouse team.
- Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality and safety.
- Oversaw inventory control levels and verified storage and organization processes were upheld correctly.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Completed daily operations on time and maintained high standards of accuracy.
- Tracked production and quality control systems to proactively identify deficiencies.
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
- Supported production workers in meeting goals without compromising safety and compliance.
- Maintained high levels of accuracy in daily operations.
- Managed merchandise inventory transactions.
- Maintained excellent performance standards while working in hot warehouse environment.
- Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
- Promoted diligence and culture of safety for drivers and warehouse operations.
- Performed troubleshooting to resolve issues with equipment, devices and products.
- Managed production levels, identified material shortages and monitored inventory levels to meet order delivery requirements.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
Distribution Manager
ZOLA INTERNATIONAL TANZANIA LIMITED
ARUSHA, TANZANIA
11.2013 - 11.2015
- Increased annual sales TZS 45 000 000 by fostering customer rapport.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Drove revenue through effective sales strategy while evaluating and correcting profit loss areas .
- Achieved and maintained customer loyalty by forging long-term relationships based on prompt and courteous service.
- Directed inter-modal domestic and overseas import and export operations to meet aggressive deadlines.
- Introduced new inventory management measures, effectively decreasing product theft over 60% within 3 months.
- Increased profit margin 20% through inventory control, cost control and increased route productivity.
- Oversaw distribution and logistics, reducing inefficiencies and streamlining processes for ZOLA company.
Education
Master of Arts - International Business
UNIVERSITY OF DAR ES SALAAM
DAR ES SALAAM 03.2013 - 10.2015
Bachelor of Arts - ECONOMICS
UNIVERSITY OF DAR ES SALAAM
DAR ES SALAAM 10.2009 - 10.2012
Skills
Continuous professional improvement
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 5 in the development of Project ZOLA.
- Increased company savings by 40% through corporate consensus-building and cross-functional geographical team coordination and development.
Software
Interests
RESEARCH AND READING NOVELS
LEARNING NEW THINGS AND EXPERIENCES
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Reading novels and articles
My inquisitive mind enjoy reading and surfing through the oceans of ideas, concepts and new stuffs - personal and professional.
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Relationship Manager
ZYNOX CONSTRUCTION CO. LTD
01.2019 - 12.2020
Warehouse Supervisor
T-MARC TANZANIA
06.2017 - 04.2018
Distribution Manager
ZOLA INTERNATIONAL TANZANIA LIMITED
11.2013 - 11.2015
Master of Arts - International Business
UNIVERSITY OF DAR ES SALAAM
03.2013 - 10.2015
Bachelor of Arts - ECONOMICS
UNIVERSITY OF DAR ES SALAAM
10.2009 - 10.2012
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