MICROSOFT EXCEL
Robert Muhula
BUSINESS DEVELOPMENT EXPERT
Dar es Salaam,TANZANIA
Summary
Focused Relationship Manager adept at proposal development, market research, documentation and financial analysis. Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over 4 years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills.
Overview
2
2
Languages
6
6
years of post-secondary education
5
5
years of professional experience
Work History
Relationship Manager
ZYNOX CONSTRUCTION CO. LTD
DAR ES SALAAM, TANZANIA
01.2019 - 12.2020
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
- Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures.
- Devised SWOT analysis to create and execute business plan supporting achievement of established quotas.
- Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Leveraged segmentation strategy to produce consistent monthly income of TZS 50 000 000.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Networked with business leaders and executives to identify clientele within local community.
- Educated customers about new slab options and processed purchases.
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Used effective sales strategies to convince clients to accept proposals, resulting in increase of more than TZS 270 000 000 in new business per year.
Warehouse Supervisor
T-MARC TANZANIA
Dar es Salaam , Tanzania
06.2017 - 04.2018
- Managed scheduling and task delegation for 5-member warehouse team.
- Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality and safety.
- Oversaw inventory control levels and verified storage and organization processes were upheld correctly.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Completed daily operations on time and maintained high standards of accuracy.
- Tracked production and quality control systems to proactively identify deficiencies.
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
- Supported production workers in meeting goals without compromising safety and compliance.
- Maintained high levels of accuracy in daily operations.
- Managed merchandise inventory transactions.
- Maintained excellent performance standards while working in hot warehouse environment.
- Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
- Promoted diligence and culture of safety for drivers and warehouse operations.
- Performed troubleshooting to resolve issues with equipment, devices and products.
- Managed production levels, identified material shortages and monitored inventory levels to meet order delivery requirements.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
Distribution Manager
ZOLA INTERNATIONAL TANZANIA LIMITED
ARUSHA, TANZANIA
11.2013 - 11.2015
- Increased annual sales TZS 45 000 000 by fostering customer rapport.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Drove revenue through effective sales strategy while evaluating and correcting profit loss areas .
- Achieved and maintained customer loyalty by forging long-term relationships based on prompt and courteous service.
- Directed inter-modal domestic and overseas import and export operations to meet aggressive deadlines.
- Introduced new inventory management measures, effectively decreasing product theft over 60% within 3 months.
- Increased profit margin 20% through inventory control, cost control and increased route productivity.
- Oversaw distribution and logistics, reducing inefficiencies and streamlining processes for ZOLA company.
Education
Master of Arts - International Business
UNIVERSITY OF DAR ES SALAAM
DAR ES SALAAM 03.2013 - 10.2015
Bachelor of Arts - ECONOMICS
UNIVERSITY OF DAR ES SALAAM
DAR ES SALAAM 10.2009 - 10.2012
Skills
Continuous professional improvement
Lead Generation
Product knowledge
Business-to-customer expertise
Business development and planning
Expertise in EXCEL DATA ANALYSIS
Financial statements expertise
Sales proficiency
Sales pipeline management
Revenue and profit maximization
Relationship building and rapport
Corporate budgeting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 5 in the development of Project ZOLA.
- Increased company savings by 40% through corporate consensus-building and cross-functional geographical team coordination and development.
Software
Interests
RESEARCH AND READING NOVELS
LEARNING NEW THINGS AND EXPERIENCES
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Reading novels and articles
My inquisitive mind enjoy reading and surfing through the oceans of ideas, concepts and new stuffs - personal and professional.
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Relationship Manager
ZYNOX CONSTRUCTION CO. LTD
01.2019 - 12.2020
Warehouse Supervisor
T-MARC TANZANIA
06.2017 - 04.2018
Distribution Manager
ZOLA INTERNATIONAL TANZANIA LIMITED
11.2013 - 11.2015
Master of Arts - International Business
UNIVERSITY OF DAR ES SALAAM
03.2013 - 10.2015
Bachelor of Arts - ECONOMICS
UNIVERSITY OF DAR ES SALAAM
10.2009 - 10.2012