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Robert Kabeya
Business Development , Supply Chain Management And Project Management
Dar Es Salaam,02
Summary
Forward-thinking Business Development and Sales with proven record of accomplishment in Telecom, ISP, FMCG and Sports Betting industry during over 10 years career. Driven and ambitious change manager dedicated to continuous business improvement focused on enhancing revenue and streamlining business operations. Diligent in driving profit maximization through multifaced business approaches.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Head of Business Development and Sales
ACUMEN COMMUNICATIONS LIMITED
Dar Es Salaam, Dar es Salaam
05.2016 - 12.2020
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
- Evaluated current service needs and product satisfaction levels with established customers.
- Collaborated with sales and marketing departments to support business objectives and client acquisition.
- Closed new business and streamlined transition accounts to customer relations department.
- Investigated and addressed business development challenges to proactively mitigate problems.
- Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
- Overall, in charge of business development and operations department covering B2B, B2C, marketing and projects functions in order to achieve company revenue targeting countrywide
- Fully responsible for the relationship management with mobile telecommunication operators and business partners so as to continually foster collaboration and business partnership.
- Fully responsible for full account management and management of contractual agreements with the telecommunication operators, business partners and Government Institutions
- Fully responsible for all commercial and business management with the Mobile Network Operators in Tanzania in order to optimize and maximize accessibility and affordability of the mobile financial services, mobile money and mobile payment system through different channels. Pushing marketing campaigns to reach mass consumers market.
- Responsible to maintain a strong cadence of networking, connections, contacting and engaging prospects via warm intros as well as cold outreach, effectively communicating even’s value proposition.
- Responsible for negotiation and sign off the commercial contracts and managing the integration, account management of the Mobile Network Operators (MNOs) and Third Parties Technology Partners in order to create the business and generate revenue.
Senior Manager Enterprise Business
ZANZIBAR TELECOM LIMITED (ZANTEL)
Dar Es Salaam, Dar es Salaam
01.2012 - 02.2016
- Responsible for driving and support business on revenue growth on both B2B and B2C
- Responsible for managing Large Enterprise Segment within the corporate department
- Responsible for managing Strategic Account Managers in order to achieve sales target within the department
- Overall, in charge of operations and support of the day to day activities for sales and account management, Back office, ordering of devices and business development for the converged solutions which encompass national and international interconnect Wholesale capacity, carrier billing and Mobile Financial Services
- Responsible for project coordination between business and technical department in regards to installation and maintenance of the links and systems which impact the business.
- To ensure projects are secured and delivered on time and within the financial requirements and margins as specified by the business.
- Responsible for development and implementation of the strategy for Acquisition, Retention and Relationship management of enterprise and corporate high net-worth and SME customers for both voice, data solutions and mobile financial services.
- Responsible for working on tenders and bids to ensure technically and commercially meets the tender standards and quality for Private sector and Government sector
- Responsible for the establishment and grow channel business, achieve channel sales annual target and work with sales team to develop partnership, identify potential channel partners, system integration, lead the negotiation, SLA and contract sign up, target setting and measurements
Enterprise Business Manager
VODACOM TANZANIA PLC
Dar Es Salaam, Dar es Salaam
10.2007 - 12.2011
- Responsible for the business development and performance of sales activities for acquisition and retention within the enterprise portfolio for mobile money, fixed and mobile data business (Converged Solutions).
- Vodacom Business helps enterprise customers to achieve their organization solutions from large private, SMEs or government sector by providing connectivity solutions, IoT, Cloud facilities and wireless connections.
- I have pioneered in diversifying Vodacom from being Voice and SMS provider to sell Fixed, Mobile Data and Mobile Financial Services to Enterprise Customers. Signing up contracts to each sector of business and meet and exceed revenue target.
- Leading and coordinating all management and sales operations for all Vodacom fixed and mobile data business, including Identifying and capitalizing on new growth opportunities for Vodacom Enterprise Business
- Responsible for business development and management of mobile money, financial Services (Mpesa) sales expansion within the enterprise portfolio for private sectors and government sectors.
- Responsible for the sales performance and development of the business partners
- Responsible for managing and generate responses to Bids and Tenders for Private and Government sectors for the financial management of projects, putting together bids for new work and negotiating and agreeing contracts
- To develop and implement business success strategy for Point of Sales (POS) through building relationships with different channels countrywide in order to achieve sales targets by ensuring availability of Vodacom products and services across all channels of business
- To manage relationship with the specific Business Partners, Distributors and Channels of business within my business portfolio by ensuring that SLA and contracts are meeting the Vodacom objectives.
- Responsible to identify, negotiate and close new partnership opportunities across a range of business facing sectors for government and private companies selling enterprise solutions and products.
- Responsible to prepare and deliver effective presentations, reports and pricing proposals to customers and partners. Also responsible to provide guidance and forecast to leadership on all pipeline sales opportunities.
- Selling and offer connectivity, internet, virtual private network, satellite, mobile and converged technologies
- Led projects and analyzed data to identify opportunities for improvement.
Account Manager
AFRICAONLINE TANZANIA LIMITED
Dar Es Salaam, Dar es Salaam
01.2002 - 09.2007
- Developed highly profitable pipeline based on multiple sales penetration techniques.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Reinvented team interaction with prospective clients by developing innovative and creative sales pitch implemented into sales team strategy.
- Elevated account management by predicting potential competitive threats and outlining proactive solutions.
- Responsible for direct sales activities in order to achieve company sales target
- To maintain strong relationships with key contacts in existing accounts and develop new accounts for the revenue growth
- Responsible for account management on both acquisition and retention
- Responsible for business prospecting and building Pipeline and bidding
- Responsible for increasing and oversee high volume pipeline management for existing prospect clients
- Maintaining strong relationships with key contacts in existing accounts and develop new accounts for the revenue growth
- To handle complaints and problems in a timely and effective manner and preparing monthly, quarterly and annual reports for revenue and sales including the forecasts
- Generating new business both in face to face meetings and over the phone
- Responsible for direct sales in the government institutions and private sectors
Education
MBA - Master of Project Management
Open University Of Tanzania
Dar Es Salaam 09.2012 - 11.2014
Postgraduate Diploma - Postgraduate in Supply Chain Management
Institute Of Accountancy Arusha
Dar Es Salaam 09.2014 - 12.2015
Advanced Diploma - Advanced Diploma in Business And IT
NCC Education
Skills
Business Development and Sales
undefinedAccomplishments
- Recipient of 2008 to 2011 New Business Excellence Award for most new accounts.
- Achieved record-high client growth in 2010 by developing a comprehensive business and sales plan.
- Increased customer base by 15% by expanding market to include Mwanza, Arusha, Mbeya, Kilimanjaro and Mtwara
- Increased public sector and commercial account business by 50%
- Increased private sector and commercial account business by 70%
- Ranked as a top performer, averaging 20% above sales quota each month.
- Resolved product issue through integration and consumer testing
- Supervised team of 8 Strategic Account Manager staff members.
- Collaborated with team of 10 in the development of Sports Betting Payment Platform system for Mobile Money Payment.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Professional Banking Certification
Timeline
Head of Business Development and Sales
ACUMEN COMMUNICATIONS LIMITED
05.2016 - 12.2020
Professional Banking Certification
01-2015
Postgraduate Diploma - Postgraduate in Supply Chain Management
Institute Of Accountancy Arusha
09.2014 - 12.2015
MBA - Master of Project Management
Open University Of Tanzania
09.2012 - 11.2014
Senior Manager Enterprise Business
ZANZIBAR TELECOM LIMITED (ZANTEL)
01.2012 - 02.2016
Enterprise Business Manager
VODACOM TANZANIA PLC
10.2007 - 12.2011
Account Manager
AFRICAONLINE TANZANIA LIMITED
01.2002 - 09.2007
Advanced Diploma - Advanced Diploma in Business And IT
NCC Education
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