RITHA EMILIANI MMASI

Dynamic Operations Manager at Mama Thea Homes with a proven track record in enhancing efficiency and customer satisfaction. Skilled in innovative thinking and customer relationship management, I successfully implemented cost-reduction strategies while fostering strong client connections. Adept at staff management, I drive team performance to achieve organizational goals.

• Certificate of competence in Information Communication Technology Unit.
• Certificate of Participation in Electronic Commerce and Entrepreneurship.

• Computer skill working knowledge on Microsoft Package, email and internet.
• Knowledge on how to conduct procurement activities and marketing activities.

• Volunteered at (CCS) Cross Culture Solution as a teacher to kindergarten schools in different places around Moshi town in Kilimanjaro Region.
• Translator to WAKA WOMEN GROUP.
• Volunteered at OCEANLINK SHIPPING SERVICES as a person who dealt with data recording and files scanning.
• Field assignment at KAHAWA HOUSE in Kilimanjaro.
• Worked at Mama Thea Homes Hotel as a hotel manager who dealt with all hotel activities.
• Volunteered at TIGO TANZANIA for six months from 11/01/20 to 04/30/21 as a marketer dealing with the program called LIPA KWA SIMU.
• Since 2022, working at Mama Thea Homes as Operations Manager.

• Date of Birth: 08/30/95
• Gender: Female
• Nationality: Tanzanian
• Marital Status: Single
• Place of Birth: Kilimanjaro

• Swahili
• English

• Octavian Tito, Director, Incredible Africa Adventures, Moshi, Kilimanjaro, 0716 691 050
• Imani Octavian Sirili, Transport Director, Oceanland Hauliers, P.O. Box 6189, Dar Es Salaam, 0683 007248

• 2002-2008, Magereza Primary School, Certificate of Primary Education Examination (CPEE)
• 2009-2012, Ordinary Level Secondary School Kilimanjaro Academy, Certificate of Secondary Education Examination (CSEE)
• 2013-2015, St. John's University of Tanzania (SJUT), Diploma in Business Administration (Procurement and Supply Management)
• 2015-2018, St. John's University of Tanzania (SJUT), Bachelor of Business Administration in Marketing

• Able to work in challenging environment when provided with necessary requirement
• Innovative, reactive, positive thinker and has personal integrity
• Human being we just depending on each other so we cannot separate people because God make them to be together and no human being can work properly without cooperation.