Richard Olewe
Arusha
Summary
Results-focused cosmetologist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. Friendly Cosmetologist with 17 years of experience in beauty and hair care. Exceptional knowledge of modern makeup and haircare trends with outstanding attention to detail and commitment to individualized client care. Dedicated to maintaining clean and professional workspaces for customer comfort. Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills. Hardworking cosmetologist bringing 10+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations.
Overview
3
3
Certification
16
16
years of professional experience
Work History
Salon Licensed Cosmetologist
Excellent Beauty Salon
Tanzania , Moshi
05.2010 - 05.2012
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Self-motivated, with a strong sense of personal responsibility.
- Identified issues, analyzed information and provided solutions to problems.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
Salon Cosmetologist
Kilimanjaro Beauty Parlour
Tanzania , Moshi
01.2009 - 04.2010
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Hairdressing and beauty
Touch de class
Nairobi , Umoja
01.2008 - 12.2008
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Skilled at working independently and collaboratively in a team environment.
Salon Owner/Operator
Richylocs and Naturals salon
Tanzania , Arusha
01.2013 - Current
- Enhanced client satisfaction by offering personalized hair and beauty services tailored to individual preferences.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Implemented targeted marketing strategies that attracted new clients and increased overall revenue.
- Developed strong relationships with vendors, negotiating favorable pricing for salon products and supplies.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Coached employees on best practices in hair styling, coloring techniques, and other beauty treatments for professional growth.
- Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Optimized scheduling procedures to maximize appointment efficiency while accommodating client needs and minimizing wait times.
- Recruited talented stylists and support staff to maintain a high level of expertise within the salon team.
- Boosted employee morale through regular performance reviews, constructive feedback, and opportunities for professional development.
- Introduced loyalty programs to incentivize repeat business from satisfied customers.
- Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
- Collaborated with local businesses on cross-promotional events that enhanced community engagement.
- Launched successful social media campaigns that increased brand visibility online while driving traffic to the salon.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Consulted with customers to assess needs and propose optimal solutions.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
Diploma - Cosmetology Education
L'Oreal Hair And Beauty Coll6
Nairobi Kenya 09.2007
Skills
- Relationship Building
- Trend Awareness
- Hair Assessments
- Client Education
- Facials and Makeup Applications
- Product and Service Explanations
- Active Listening
- Acrylic Nail Application Master
- Cosmetology
- Product Expertise
- Chemical Mixing and Application
- Hairstyling
- Cuticle Trimming
- Friendly Communication
- Nail Treatments
- Hair Coloring and Highlighting
- Hair Styling
- Cosmetics Selection Assistance
- Relationship Building and Management
- Client Consultations
- Styling Tools
- Bleaching, Dyeing, and Tinting
- Sanitation Maintenance
- Product Knowledge
- Hair Conditioning and Styling
- Facials and Skincare Treatments
- Special Event Hair Styling
- Wig Styling
- Professionalism and ethics
- Skincare treatments
- Scheduling appointments
- Eyelash extensions
- Continuing education
- Chemical texture services
- Hair extension application
- Problem-solving abilities
- Scalp treatments
- Makeup artistry
- Advanced styling techniques
- Client consultation
- Nail care services
- Facial massage techniques
- Team collaboration
- Adaptability and flexibility
- Tool, Equipment, and Surface Sanitizing
- Beauty Treatment Recommendation
- Eyebrow Shaping
- Shampooing and Conditioning
- Team leader well trained in leadership skills
- Loctician specialist in dreadlocks and deadlocks extensions
- Sisterlocks and microlocks specialist
- Natural hair care and treatment
- Full Blowdry techniques
- Expert in Flat iron and Tongs
Accomplishments
- Supervised team of 15 staff members.
- Collaborated with team of 10 in the development of hair clinic.
- Achieved outstanding team through effectively helping with training skills
Certification
- Cosmetology Training - 9months
- Christian leadership training -3months
- Costumer care Training -2weeks
Additional Information
Drummer on training
Martial artist on training
Cyclist
Languages
Kiswahili
Advanced (C1)
English
Advanced (C1)
Timeline
Salon Owner/Operator
Richylocs and Naturals salon
01.2013 - Current
Salon Licensed Cosmetologist
Excellent Beauty Salon
05.2010 - 05.2012
Salon Cosmetologist
Kilimanjaro Beauty Parlour
01.2009 - 04.2010
Hairdressing and beauty
Touch de class
01.2008 - 12.2008
Diploma - Cosmetology Education
L'Oreal Hair And Beauty Coll6
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