Rehema David
Dar Es Salaam
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
2
2
years of professional experience
1
1
Certificate
Work History
Administration Officer- Intern
City Engineering Ltd
08.2022 - Current
- Aided colleagues, managers, and customers through regular communication and assistance.
- Managed team petty cash, purchase orders and account transactions.
- Created, prepared, and delivered reports to various departments.
- Drafted and distributed invoices for outstanding payments.
- Prepared agendas and took notes at meetings to archive proceedings.
- Managed daily payment processing and drafted related financial documents.
- Delivered performance reviews, recommending additional training or advancements.
- Entered and maintained departmental records in company database.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Targeted new customers to grow geographic reach and increase revenue.
- Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Processed purchase orders, service contracts and financial reports.
- Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
Sales Operator
R.D Hardware
11.2021 - 05.2022
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to team objectives in fast-paced environment.
- Negotiated prices, terms of sales and service agreements.
- Set and achieved company defined sales goals.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Developed new business relationships and maintained existing through regular communications and effective account management.
- Prepared and deliver customer sales quotes.
Education
Bachelor’s Degree - Bachelor of Tourism And Hospitality Management
St.Augustine University
Mwanza, Tanzania12.2019
Skills
- Customer Support
- Sales Systems
- Ambitious and hardworking with commitment to excellence
- Self-motivated, quick learner and equiped with good communication skills
- Technological Knowledge
- Customer Needs Assessments
- Employee Performance Evaluations
- Improvement Plans
- Customer Satisfaction
- Stock Control
- Strategic Sales
- Cost Control
- Providing Feedback
- Loyalty Programs
- Monitor Security
- Promote Products
Languages
Swahili
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Beginner (A1)
Certification
- SAUT & IVEY Business School Canada -May 2019, 20 days (Business Decision Making Course)
- University of Dar es Salaam (UDBS)-November 2020 (Supply Chain Performance and Benchmarking course)
- Zoom sessions on virtual grant writing workshop
Timeline
Administration Officer- Intern
City Engineering Ltd
08.2022 - Current
Sales Operator
R.D Hardware
11.2021 - 05.2022
Bachelor’s Degree - Bachelor of Tourism And Hospitality Management
St.Augustine University
Referees
● ANAEL MACHA
CEO and Consulting Engineer
CITY ENGINEERING CO LTD
Bagamoyo Road · Mbezi Beach · Plot No.246/47
Shamo Tower · 2nd Floor
P.O.Box 71341 · Dar es Salaam
PHONE NO: +255 754 620 390
Email: anael@cityengineering.co.tz
● DR. PETRO SAUTI MAGAI
ASSOCIATE PROFESSOR
UNIVERSITY OF DAR ES SALAAM BUSINESS SCHOOL
P.O Box 35046 DAR ES SALAAM, TANZANIA
PHONE NO: +255 68 480 4691
Email: sautimagai@gmail.com
● MADAM LAURA MUNEMA
ASSISTANT LECTURER
ST. AUGUSTINE UNIVERSITY OF TANZANIA
P.O BOX 307 MWANZA, TANZANIA
PHONE NO: +255 754 223 382
Email: lauramunema@yahoo.com
Declaration
I, REHEMA D JOHN certify that the information provided in these curriculum vitae is true and complete. I understand that false information may be grounds for not being employed in or for immediate termination of employment at any point in the future if I will be employed. I am ready to provide certificates and explanations of any or all information listed above.
Referees
● ANAEL MACHA
CEO and Consulting Engineer
CITY ENGINEERING CO LTD
Bagamoyo Road · Mbezi Beach · Plot No.246/47
Shamo Tower · 2nd Floor
P.O.Box 71341 · Dar es Salaam
PHONE NO: +255 754 620 390
Email: anael@cityengineering.co.tz
● DR. PETRO SAUTI MAGAI
ASSOCIATE PROFESSOR
UNIVERSITY OF DAR ES SALAAM BUSINESS SCHOOL
P.O Box 35046 DAR ES SALAAM, TANZANIA
PHONE NO: +255 68 480 4691
Email: sautimagai@gmail.com
● MADAM LAURA MUNEMA
ASSISTANT LECTURER
ST. AUGUSTINE UNIVERSITY OF TANZANIA
P.O BOX 307 MWANZA, TANZANIA
PHONE NO: +255 754 223 382
Email: lauramunema@yahoo.com
Declaration
I, REHEMA D JOHN certify that the information provided in these curriculum vitae is true and complete. I understand that false information may be grounds for not being employed in or for immediate termination of employment at any point in the future if I will be employed. I am ready to provide certificates and explanations of any or all information listed above.
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